Pao's Sapa Leisure Hotel

Rooms were excellent and the views the same. Breakfast has a lot of choose. Katie on reception provided a first rate service.l and nothing was too much trouble.

Great hotel! Very friendly and the location is great with view over the rice fields :)

Great customer service, beautiful landscape! I stayed at this hotel during Tet holiday, a little bit crowed and difficult to move up to city center and comeback hotel due to fraffic jam, but it is easy to understand as many people visiting Sapa during holiday. Overall, a great experience

Overall, room and facilities are ok. Good service. Highly recommended A Linh Restaurant with local food (Pa Pinh Top and Mu Khua). A big plus for stunning valley view from restaurant, and a 30 min walking distance from Sapa Center.

Ai Linh’s Restaurant is a beautiful and elegant place to dine. The atmosphere is quiet and romantic, making it perfect for a relaxing meal. The restaurant offers both Western and local Vietnamese dishes, and the prices are very reasonable—similar to restaurants outside, but with a much better experi…

We had the best stay! All the staff were very nice and helpful. The rooms were very comfy and we had the best view of Moana/Te Fiti from our balconies. 10/10 to the breakfast buffet and cocktails. 😍We’ll definitely come back.

I stayed here for one day, it was really a great experience. Breakfast was also good.

Awesome experience. Katie was super helpful and hospitable. She gave us so many tips and recommendations and even good advices that made our trip so fun and happy! We are already looking forward to next stay!

Amazing place to stay. The staff are very kind and friendly. The food is very nice and fresh. We arrived on an overcast day and it was no visibility whatsoever looking over the valley. if you haven’t been here, you have to get yourself here sometime.

Very quiet, with a beautiful mountain view. The front desk staff were warm and welcoming, the breakfast was excellent, and the room was spacious and airy. A perfect place for a relaxing getaway.

The staff were extremely warm and hospitable, always ready to help. They assisted us with planning our transfers and even curated parts of our itinerary, which made the stay very smooth. The rooms were quite spacious and offered a lovely view of the terrace gardens, adding to the overall comfort of …

The service and rooms are amazing. Id definitely recommend this hotel. Special shoutout to Glory, Mini and Duc for their amazing service!

This hotel is honestly wonderful. We booked the room with the mountain view and it was far beyond amazing, rooms are well maintained, staff are welcoming and amazing. Breakfast buffet had many options and was very good and satisfying. I would highly recommend staying at this hotel when visiting Sa P…

My stay at PAO’s Sapa Hotel was an excellent experience in every sense. The level of customer service was outstanding, making me feel welcomed and well taken care of throughout my visit. I would like to give special recognition to Luna, whose genuine kindness and professionalism truly stood out. He…

I had a wonderful stay at PAO’s Sapa Hotel, and it truly exceeded my expectations. The customer service was absolutely perfect from start to finish — attentive, professional, and genuinely caring. A very special thanks to Luna, whose kindness and warm hospitality made my stay unforgettable. She wen…

Our first trip to Sa Pa couldn’t have started better than with this wonderful hotel. Despite arriving in thick fog and chilly temperatures, the warmth and hospitality of the staff immediately made us feel at home. From the moment we stepped in, the service was exceptional. We stayed in room 625, whi…

We love everything about the hotel,rooms, breakfast, location and service. We had a memorable stay at Pao’s.

Wonderful hotel. Spa services are not that great though. Want to give extra compliments for the services of Luna, a reception staff, who served us patiently and went the extra mile to help us sort things out.

When we arrived hotel around morning 8:30, there is no room for us to early check in. But there is a very nice and clear shower room located at the swimming pool. Hotel location not near to town side, but we love the hotel location. Room is big and the near to Moana attraction, Breakfast is nice as …

The hotel and rooms were immaculate and quite luxurious, hot water and air conditioning were flawless. Our balcony even had a lovely view of the town and valley below. The staff were helpful and welcoming. The pool is indoor and heated, although we would have loved to use the hot tub if it was avail…

Everything was perfect here except for a minor discomfort! We loved the welcome drink. The hotel and toilets were clean. Toiletries were provided. 2 bottles of mineral water provided daily and the buffet breakfast was delicious and wonderful with cute decorations! However, upon checkout, we asked fo…

Had a great stay at Pao Sapa! The room was clean, the view was beautiful, and the staff were friendly and helpful. Would definitely recommend it to anyone visiting Sapa.

I had an amazing experience at this hotel and their spa the staff Ngoc nhu I did 3 services with her she is absolutely amazing I will definitely come back I have never been more relaxed, Thank you for the performance.

One of the best hotels I have ever stayed. Wonderful service, environment and overall a great and wonderful stay. Hotel also provides wonderful breakfast and services for private car, which made it easier and safer to travel to the POI that are further away, like heavens gate and etc.

Really great place to stay. If you get lucky with the weather the view is amazing. Big breakfast buffet 👍

Rooms are clean and quite big ! The staff is very very and helpful. The breakfast surprised me, very wide selection and it’s pretty good. Only downside, it’s a bit far from Sa Pa highlights.

Overall the accommodation was great. The better breakfast out of all of our stays in Vietnam. The room was nice and tidy and the bath was lovely. We had a high room with a great view. The only downside was that the pool was freezing! Even though it’s apparently heated… the halls seemed to have a mus…

It was a wonderful experience at the hotel. Thank you to the staff for their respect, and a special thank you to receptionist Luna for helping us resolve our booking error and for her kindness, cooperation, and respect. I am very grateful to her. She is a gem of the hotel.

Outstanding, clean rooms with the most beautiful views of Sapa. The staffs are so helpful & welcoming! Katie & Quyen went out of their ways to find us a room as we wanted to extend our stay (during peak season). Katie even booked transportation for us back to Hanoi, and she even gave us updates abou…

Hotel with beautiful view. The rooms were a bit wet, all our clothses were dump all the time, but this os common in north Vietnam. Breakfast is amazing, never-ever had this kind if choice. Lovely bar at the top with biliard table. The pool was heated but a bit cold for me, a hot tub would be lovely.

Very Good 5 Star Hotel at a Reasonable Price. Good Views. Best Location walkable distance to the Market Area. Roof Top Bar on the 8th Floor with Billiards Table and Kids Football Game.

The hotel is spotless clean. The best part of the premium room is that the toilet has a freaking bidet. The bathtub is also very spacious. My wife and I had a few relaxing baths in it. Room service is damn great. The moment we step out of the room for a few steps, guess what, they have done it. My …

Location wise, its a bit further from the central BUT its 1 min walk from Moana Spa and a 10-15mins walk away from Phansi Cafe, which boasts amazing view. Cao is excellent in English and also his customer service is top tier. I remember when I asked if they do laundry services at the reception, li…

"A beautiful hotel with a stunning view, amazing staff who were kind and helpful. We spent lovely days at this hotel and warmly recommend it to everyone. When we were cold, they provided a modern oil radiator. Thank you!"

Hi Team, I have been reading the reviews for this hotel from a very long time and it’s amazing. I have been trying to book it but it seems I am not able to as it’s showing as full occupancy during the dates I am travelling. I hope the hotel management reads my comment and can help me with availabi…

This is easily one of the nicest hotels I've ever stayed in - both in terms of value for money and quality of staff. The staff in all areas were extremely friendly, outgoing and accommodating. Multiple staff at reception and dining remembered details about us and made us feel at home. We ended up e…

Great location, wonderful view, quick service, Only the breakfast options not that much.. Near from Moana Cafe & near the city center of Sapa..

Mountain top view of Sapa from above with rice valley view up to the Sapa cable car. Just amazing. However cleanliness was havoc it i5 was not clean at the balcony actually breakfast was quickly cleaned up and not even refill it was a boring breakfast. But the view made up for it. . Far off from to…

What views...Mesmerized with the clouds and rice terraces from the balcony of the rooms...Breakfast is excellent, large rooms with balcony..Moana cafe is just 2 mins walk

Pao's is a really cool place. In a town with so many tiny hotels with very little personality and design, Pao feels great and looks great. We enjoyed the beautiful vistas from their huge balconies and it was just outside the hustle and bustle of the town, so you could enjoy a quiet environment in a …

My husband and I had a great time at this hotel, the view was spectacular and the services too. Breakfast was great! We enjoyed it very much.

This is a lovely hotel high up in the mountains of the Sa Pa Valley. The staff are incredibly polite and helpful. It is a 20 min walk uphill township but given the cooler weather in Sept, it was an easy-ish walk. Rooms are clean, tidy and well-attended to. Breakfast was varied and plentiful.…

Great view from the room. Very comfortable bad. Delicious breakfast. Little bit out of the busy city which we liked. We will return

We chose Pao’s Sapa to celebrate our wedding anniversary, and it was one of the best decisions we’ve ever made. This place is absolutely magical, located in the heart of Sapa with views that stretch across misty mountains and rolling hills. Whether from the restaurant, café, or our room, every momen…

Our stay at this hotel was truly memorable. Although it’s about 2 km away from town, the stunning mountain view from the room more than made up for it and gave us such a peaceful experience. The service was excellent throughout. Katie and her team were incredibly helpful, for providing us a shower f…

I stayed for two nights and had a great experience here. All the staff were invaluable and demonstrated a willingness to help us make the most of our time, not only in the hotel but also in Sapa. They recommended various excellent places to visit, particularly with their up-to-date information.

Had a wonderful five nights stay at Pao's Sapa boasting a fantastic view of the valley and cascading rice fields. All the staffs are very friendly and helpful to ensure we had a pleasant stay. The buffet breakfast is one of the highlights featuring a wide spread of local and western menu. Rooms and …

It was the best hotel I’ve stayed at in Sapa! We had a deluxe room that was clean and spacious, with a view of the rice fields. The staff, especially Kathy, were amazing 💕 She helped me with everything, including organizing a birthday for my boyfriend. I would definitely recommend this hotel!

We had a lovely stay. The room was comfortable and clean. The view from the room was amazing and they had chairs on the balcony to enjoy the view. The breakfast was delicious and there were many different dishes to choose from. The staff were friendly and attentive.

Excellent Stay at Pao’s Sapa with Outstanding Service Breakfast Buffet The breakfast buffet offered a great variety of both local and international options. The Pho Ga (chicken pho) was particularly outstanding. We enjoyed beautiful mountain views from the breakfast area. Outstanding Staff Service I…

To be honest, this was the BEST hotel we stayed in during our Vietnam round trip. Staff is extremely kind, helpful, not to mention the beautiful authentic uniforms, just lovely. Our room was always crazy clean, there is free transport to the city center. View from the balcony is stunning, they even …

I highly recommend Pao especially for the staff’s high-quality hospitality. We contacted Dustin to assist us even before staying at Pao. He was super accommodative towards our needs. He helped arrange transport from Hanoi to Sapa and back to Hanoi. He always took care of us by helping us arrange tou…

Stayed here last year and was very impressed. They upgraded my room on arrival. View of the valley was stunning. Breakfast was great with lots of variety. Hotel is immaculately clean. Also found fantastic hiking trails pretty much from outside the hotel And they organised my onward transport to Ha…

My one and only complaint about this place is the fact all the rooms are on balanced AC. We couldn't get any cooler than about 23C. Not really a problem for most visitors Im sure, but we weren't acclimated from a 19C environment back home. The staff is absolutely great. They are at your every need …

The hotel and its location are excellent—no complaints there. However, the only downside I noticed was the breakfast buffet. It seemed like the same food was served every day, which isn't ideal for guests staying more than a couple of days. A bit more variety would really improve the overall experie…

This has been the best hotel I have ever stayed at! (It's also my first 5-star hotel). The breakfast options are plentiful, with lots of options to choose from. The hotel staff is courteous. The views from our hotel room are spectacular and overall it's very quiet. Plus there's lots of room in our r…

Pao’s Sapa Leisure Hotel was an amazing experience. The staff were friendly and helpful, the food was delicious, and the hotel facilities were fantastic. Everything was clean, modern, and comfortable. The only small issue was the fridge in the room not working, but it didn’t take away from how much …

Large and luxurious hotel about 10-15 min walk (uphill) into the main centre. There is a free shuttle you can take from the hotel. Located next to Moana Sapa which gives you plenty of photo opportunities. Choose a mountain view as it's nice to have a drink while looking at the rice paddies when the …

I booked this hotel for my friends' stay in Sapa, and they absolutely loved it, praising the facilities it offered. They also raved about the delicious breakfast buffet. While the hotel is located a bit outside the city center, it provides a tranquil and scenic retreat, perfect for those seeking a p…

Perfect accommodation - we love the spacious and inviting room, that was so thoroughly cleaned. Staff here were friendly, polite and helpful. Breakfast variety was satisfying too. It was a great experience to wake up to great view on clear days. Would definitely love to return again when we next vis…

On arrival the greeting and hospitality was genuinely warm and welcoming. Rooms are modern and very clean with comfortable beds and great views from the balcony. Bathroom is modern and well equipped with a spacious rainforest shower with excellent pressure. Breakfast was very good, lots of verity…

The hotel is very well-maintained. The rooms are modern and clean. Breakfast is good and wide-spread. Special thanks to Luna at the front desk, who helped us with our dinner reservation and made special arrangements for our friends' birthday at the restaurant we had chosen. Her warm and kind persona…

I had a lovely 2-night stay at Pao’s Leisure Resort. The staff were friendly and very helpful, even though their English could use some improvement. They went out of their way to assist me, including allowing me to check in early as I arrived very early in the morning, which I truly appreciated. My…

A Memorable Stay at Pao’s SapaI recently stayed at Pao’s Sapa, and it exceeded all my expectations. The rooms were spotless and beautifully designed, offering every amenity one could need. The staff was incredibly friendly and accommodating, always ready to assist with a smile. The view from the hot…

Amazing stay! Staff were very helpful, polite and nice! Although the valley view room is disturbed by some construction, but im fine with it. Will choose this place again for future visit!

I’m so glad that I booked this hotel. It is just beside Moana. You can literally have the eagle’s eye view of the place. I love the breakfast, lots of food choices, love the breads. The staff are very helpful and accommodating. We had a problem with our limousine ride back to Hanoi and they helped u…

Excellent stay at Pao, staff is lovely and help us in taking showers early in morning before check in and provide all the information. Only downside was air conditioning is not cool enough in the room and water pressure is not strong in the shower, Staff service is top notch. Also very close to Moan…

We had a great time at Pao's Sapa! From the moment we arrived, the staff made us feel incredibly welcome and well taken care of. Their warmth and professionalism really stood out throughout our stay. One of the highlights was dining at the hotel—we enjoyed it so much that we ate there three nights i…

Spa was very bad = went twice with my wife = we had 4 different therapists = 4 bad experiences.Front desk service = very good (special compliments to Luna)Room service = very goodRestaurant service = goodGreat hotel actually.Gym is small but enough for us.Swimming pool is nice

Hotel service was good if you don't mind the location near cemetery. Is opposite the hotel,, some room facing the cemetery. So if. You book request for mountain view than is OK. Breakfast good. Spa so so n price expensive than other place. We had our dinner at the coffee house on the day when we arr…

Overall it's good beautiful stay. Buffet breakfast Food wise a bit limited, other than that their local delicacies are tasty. No other choices for tea. The hotel is opposite Cemetery/graveyard, to me is nothing, for those who won't like it think about it before choosing this stay. Went to the Spa, o…

The hotel staff is amazing ! We could even check in at 3 am without problem. The breakfast is nice but like any 4 stars. However, this is not a "spa" hotel. And definitely not a 5 stars experience... During our stay, the public spa (free) was unaccessible due to maintenance and we did not know it be…

we booked premium rooms, rooms were spacious and clean. staff was very friendly and professional. the only reason that i couldn’t give it 5 star was the swimming pool. i visited sa pa during winter so didn’t expect much from the weather, super cold and humid, but the pool could be a bit warmer (both…

Great location with best sits to the terrace.close to downtown but not too close will allow you to avoid the city noise Gym is basic but workable

We left Hanoi and traveled a long way to Sapa. When we arrived, the room did not meet our expectations. We understand that we were surrounded by beautiful nature, so we overlooked the spider webs in the room. However, the issues were not only that — the towels were not in good condition, the fridge …

Overall it's a really nice hotel, staff were helpful and friendly, the rooms were luxurious, buffet breakfast had a lot of options with good quality food and (when the clouds cleared) the view was spectacular. A couple of downsides that we experienced were that the air-conditioning in the room was …

October-November 2025: I am a Level 7 contributor (>400 reviews) on Google and regularly review eateries and experiences to give an unbiased opinion. I booked 6 nights at this hotel and was upgraded to a room with a garden view (see photos of clear vs foggy days). The location is fabulous. There's…

Room was average. The water drainage was slow, and staying on the 5th floor meant we could clearly hear noise from the lounge. Unfortunately, it rained throughout our two-night stay, so we didn’t get to enjoy much of the view. Breakfast was decent but nothing particularly outstanding. Location is …

This hotel is situated at the top of a hill. I have an amazing view of the valley and terrace rice fields below. Must choose a room facing the valley as the rooms facing the front of the hotel do not provide a good view. The rooms are big, clean and fine. As the outside air is cooler than the inside…

So far this is the best hotel we have stayed-in during our trip to Vietnam: clean rooms, amazing view on the rice Fields, great amenities with swimming pool and a gym. The restaurant can be useful after a treck day. The only 2 points of improvement for them: - the hôtel is noisy as there is a kid c…

I stayed here for 4 or 5 nites. Booked room w valley view and the view is totally worth it. Downside is there is construction work though a distance away but spoils the serenity once start work. Room sound proofing not gd as well Brekky is good with a view. Can get noisy when crowded. The hotel ha…

We stayed 3 night at this nice hotel. It’s supposed to have good view but it’s foggy/rainny in the 3 days we were there so there was not much to see. Also the hotel is located far away from the main action (about 2 km) from Sun Plaza & stone church. Although it provides transportation but it’s only …

What an amazing place to stay! We absolutely loved our 3 nights here. The staff were just lovely, and our suite was spotless and so comfortable. The highlight was definitely the unbelievable valley view from our suite – truly breathtaking! Just be aware that you're not right in Sapa town, so you'll …

Nice place near to moana sapa… however service not so good.. already reach there around 7pm but still need to wait for half hour to check in as only 1 counter is open… breakfast have limited food… not much variety…

A hotel set in the middle of the mountains, with fairly pleasant architecture. A vast entrance hall where the cold rushes in freely, creating a sense of grandeur but little warmth. The restaurant is very exposed, offering dishes that aim for fine dining but clearly fall short of what you can find in…

We only spend one night at the hotel when we first got to Sapa. Location was slightly out of the way. I was expecting a higher standard being a 5 star hotel as some facilities are a bit dated. The location of the hotel is a bit far from centre. Our room was suppose to have valley view but with the …

Comfortable clean room But Here’s a clear and natural English phrasing: The hotel is stingy with its guests. They provided only one small bar of soap, and only after we asked did they add another one, no more. At the group dinner, the portions were small and any extra side or addition required an a…

The rooms are quite average for a 5 star hotel. Size, amenities, bathrooms are all plain average. Location is away from the city centre so accessibility is low. You will need to walk uphill for at least 20 mins to go to the market. Another concern was with food options. They have really low veg or c…

Our room was nice. We booked the Classic Room and it’s what we got, no upgrade, even though we asked. We had one meal here and it was fine. Overall it was fine. But we had a bunch of little problems that put a bad taste in our mouth about this place. First, our passenger van wasn’t allowed to come …

Service at the restaurant is very poor there are no stuff to give proper service coffee machine was not working. Properly for vegetarian people. No, there is no options, only one or two surveys, very, very important for me.Very poor no stuff

Bad air conditioning and heating. Did not had a good night of sleep. Staff were friendly. Rooms are clean. Views are nice but location is at the edge of Sa Pa town

Hotel got really nice views. However, don’t expect the best service. Hotel will charge you extra when you request for just one extra bottle of mineral water. Not the most flexible in terms of early check in or late check out as compared to other hotels in Sapa as well

Good location. But bath room is bad design especially the shower area, no curtain to protect the water splash out. Just 1 small shower gel and only 2 small bottles of water in the room. The refrigerator isn’t cold

They turn off the AC in all the rooms at night even when the outside temp is 24 degrees C. Extremely uncomfortable sleep. When we complained, they turned it on and then turned it off again in about 30 mins. Completely unexpected from a ‘supposedly’ 5-star property. Even the food is below average. Do…

Not even a mention of the five-star hotel they claim to be. The attitude of the hotel staff is shocking, not nice at all, demanding money for every little thing, the hotel is decorated in an outdated way and the rooms are not really clean. We came for our honeymoon and they weren't even interested. …

Disappointing Stay Despite Friendly Reception: Reception staff were friendly, but restaurant staff were not. Food was below expectations for a hotel of this rank. Worst part: room A/C control is fake—hotel controls it. Slept poorly 2 out of 3 nights. I’d recommend choosing a different hotel in Sapa.

Beautiful on the outside, but one of the worst hotel experiences we’ve ever had – completely mismanaged and deeply disappointing. We stayed at Pao’s Sapa Leisure Hotel during our honeymoon, expecting a relaxing and memorable experience. Unfortunately, it turned into a nightmare of repeated issues a…

My stay at Pao's Sapa hotel was certainly an adventure in surrealism. The room's "scenic" view was a thought-provoking diorama of a cemetery and a construction site, a pairing so spiritually profound I almost forgot about the lack of soundproofing. The window, apparently, was designed to maximize th…

Extremely extremely poor service by the hotel. I had booked in two nights with them and had an early check out at 7am. I requested to either pack some vegetarian sandwiches or provide me a take away box so that I can pack myself as travelling with a kid. To my surprise , initially they refused and a…

There is no fault with the location and amenities of this hotel. It is located close to the town square ; 30 mins by walk and 5 min car ride to Sapa Centre. Amenities are great. However the staff of this hotel were very rude and racist. When we checked in, they were nice but soon after with every r…