Hotel de l'Opera - MGallery Hanoi delivers a consistently high-end experience anchored by exceptional staff service, a prime location near the Opera House and Old Quarter, and recently renovated rooms. However, noise from nearby nightlife and internal sources, along with inconsistent room lighting and climate control, are recurring drawbacks that prevent it from achieving flawless five-star status.
This goes down as an absolute favourite place to stay and truely the staff are the best đ€© The rooms are spacious comfortably and very clean. The breakfast is amazing the choices and service is delightful đ This is the hotel id recommend to stay in for Hanoi đđ
Absolutely wonderful hotel with amazing staff can't rate them highly enough. They went above and beyond to help and assist us in anyway possible especially Cuong who spent the best part of an hour trying to help us after our flights got cancelled due to the trouble in the middle east. The hotel has âŠ
The prime location of the hotel added by the staff's excellent service makes any trip here memorable.
Spent 3 nights at this hotel, whilst on holiday. Upmarket hotel. Restaurant, Bar, spa and swimming pool.
On the luxury street in Vietnam. Spa services and afternoon tea are spectacular .
I didnât stay at the hotel, but used the spa and got massages multiple times. I highly recommend the coffee scrub!
I had stayed at your lovely Hotel before and looked forward to my stay again. I was happy to see that most of your rooms have been renovated to a great Standard. The location of your Hotel is fantastic, the service excellent and the food provided very tasty too, so no complaints at all. I was glad tâŠ
While the location is great, the breakfast and especially the Exec Lounge are amazing. Have stayed here several times and it's never been better. Thank you!
Wow, this place is beautiful. Rooms spectacular, staff are friendly helpful and professional. Great hotel in the perfect location
Staff was wonderful, knowledgeable and went out of their way to assist in any way they could. Food was excellent and location couldn't have been better for walking. Beautiful rooms and fitness center.
An Exceptional Stay Filled with Warmth, Care, and True Hospitality My stay at Hotel de lâOpera Hanoi (MGallery) was nothing short of extraordinary. From the very moment I arrived, I was welcomed with genuine warmth, sincere smiles, and a level of care that truly defines world-class hospitality. ThâŠ
Staff was extremely courteous and helpful. Their smiling countenance was very welcoming. The checkin was efficient and quick.
We had an absolutely wonderful experience at Hotel de l'Opera Hanoi â MGallery Collection. The service was outstanding from the moment we arrived. They kindly upgraded us to the best room category, which made the stay even more special. The room itself was stunning â beautifully designed, luxurious,âŠ
The breakfast and comfortable rooms are great selling points for me. I also like the location in the Old Quarter of Hanoi.
Had a great stay at Hotel de l'Opera Hanoi â MGallery Collection. The location is perfect, right in the center, so itâs easy to walk to major attractions. The food was excellent, and there are plenty of very good restaurants nearby. One thing to note: the surrounding area feels quite touristy â mosâŠ
Really nice Hotel with friendly staff.. Perfect location in the old town..
Short family vacation over Christmas and we throughly enjoyed our stay. Room decor was well thought out with curved bath tub partition glass and themed furniture. Breakfast spread was great and service was attentive and polite. Throughly enjoyed the complimentary afternoon canapĂ©s servings at the loâŠ
The room was comfortable The food and drinks were excellent. They provided pick up and drop off service to the airport The team was very helpful from check in till check out. Will recommend this highly
Great location and service. Stayed in the renovated room and love the new design!
Excellent hotel service, the staff were very friendly and cheerful
The newly renovated hotel offers a wonderful experience, complete with beautiful Christmas decorations. In particular, the restaurant on 1F gives the feeling of dining outdoors on a European street. The rooms are spotless, and the careful attention to detail unique to a luxury hotel stands out in evâŠ
đïž I stayed at Hotel de lâOpera Hanoi â MGallery mainly because of the location just a short walk to the Opera House, Hoan Kiem Lake, and the Old Quarter. It made exploring the city so easy without needing any transport. đ I loved the hotelâs opera-style design and the French music that played arâŠ
Excellent location for this lovely hotel Close to lake for strolling at night or early morning Nice pool and great breakfast selection Would highly recomnend
The rooms have been all renovated so very nice. Colour scheme of bathrooms was an orange colour?? Not sure why orange but it was very roomy. The beds were so comfortable and the pillows awesome. The staff were sumply anazing, very professional and friendly. Breakfast choice also amazing. Loved the dâŠ
A memorable and enjoyable experience staying at the Hotel de l'Opera. Great location. Close to everything you want to see in Hanoi.
Top location in Hanoi, just some minutes away from Hoan Kiem Lake. The atmosphere at the hotel is cozy, elegant, and relaxing. We enjoy our stay at the hotel very much.
I have been travelling to Ha Noi two or three times a year since 2015 (covid years excluded), MGallery Hotel Opera was the first Ha Noi hotel I stayed in. Each time I come back I try to stay here for at least a part of my time and even if not staying I visit regularly to enjoy the bar and restaurantâŠ
Nice and luxury hotel in the centre of Hanoi. Breakfast with a lot of options and additional a la carte dishes.
From the moment our cab dropped us off to the moment our bags were loaded onto the bus that took us to our next destination, the hotel staff were so professional and accommodating! We also took advantage of a 60min massage at the on-site spa, and the laundry service. Breakfast each morning was a delâŠ
Very well positioned in the city, quite and very good services. Special thanks to the chief of restaurant.
No complaints, excellent staff and food is amazing quality. Location great.
We loved this hotel. Yes itâs an older hotel but that is what makes it lovely. The bed was comfortable, the staff were so friendly and the location was great. We liked that we could get to everything from it but werenât right in the thick of all the madness. There was a big outdoor concert on outsidâŠ
Great stay here at M Gallery Hanoi. We kindly received an upgrade to the suite. Wow fantastic. So spacious, bed comfortable, bathroom spacious which is always a big plus. Breakfast and dinner facilities are excellent. Area is very modern and roomy. Food is fabulous and great variety LocâŠ
Situated in the old French quarters, the hotel de l'Opera is facing what will be the new HermĂšs shop, and is just a street away from a big luxury mall, with names such as Burberry, Ralph Lauren and we stayed on the 6th and seventh floor, with a view on the Lautrec restaurant, where we had breakfastâŠ
The L'Opera is a lovely hotel in a convenient location. The rooms are very stylish and luxurious. The hotel bar is great with a good selection. Most of all, the staff is fantastic. It felt like no effort was too much to make us comfortable. We will definitely stay here again next time we're in HanoiâŠ
We had a wonderful family vacation. My whole family was delighted with our stay at the hotel. The food was excellent, the facilities were well-maintained, and above all, the reception, restaurant, and housekeeping staff were exceptionally friendly and helpful. Weâll certainly be back in the near futâŠ
Had a proposal and a birthday celebration here. The staff were super friendly and very helpful. They also helped with the surprise for my partner which made it a very meaningful experience! Had a very enjoyable stay here. Shoutout to Duc, Diep and two other ladies from the front desk who helped ouâŠ
I flew in two days early to escape the impending Typhoon in Hong Kong and stayed in a King Sized Bed room and liked it very much. For the next three days I had booked the 77 sq m Suites Overlooking the Opera House. I was absolutely amazed at the size and Opulence of the Massive room tastefully furnâŠ
Absolutely loved my stay at HĂŽtel de lâOpĂ©ra Hanoi! The location is perfect â just steps from the Opera House and close to the Old Quarter. The hotel has a classy, old-world charm but still feels modern and comfortable. My room was super cozy and quiet, with a really comfy bed. Staff were kind and hâŠ
Wonderful Hotel in the best area of Hanoi. Staff is really friendly and helpful. Rooms are very cozy and bathrooms are huge. Swimming pool is refreshing, half indoor half outdoor.
Great location, staff were friendly and professional , food was first class. Big shout out to the concierges Hai and Tung for their help when our pre booked transfer to the airport didn't arrive, you saved our day Thank you
Perfectly positioned near Hanoi's Opera House, this MGallery gem delivers sophisticated luxury with authentic Vietnamese touches. The Executive suite Room 708 featured rich dĂ©cor and modern amenities. The true standout? The exceptional MyBedâą sleep experience, offering perfect support, premium lineâŠ
The best place to stay in Hanoi by the old quarter. Quick walk to the amazing 4Pâs and the old quarter, centrally located and the breakfast buffet was so delicious! They had different variations everyday and the service was amazing in the hotel and at the restaurants.
Fantastic teamâfrom F&B to the Reservation Dpt ! We had a wonderful stay: the city was beautiful, and our room was peaceful and quiet (just a little dark, light upgrade would be nicer). The food was of exceptional quality. A heartfelt thank you to the entire team for making our stay so special. WeâlâŠ
Hotel is in a very good location with friendly helpful Staff. We were able to check in early which was great. The black ceiling and walls in our room make it very dark and hard to read. Good sized room and comfortable bed.
A recent 3 night stay was made better with an upgrade to a delightful suite on the 5th floor. The club room on the ground floor was staffed by eager and polite staff. The canapĂ©s and drinks exceeded our expectations. The highlight was the restaurant. Again attentive staff and beautiful food. A hâŠ
I always love staying here because of the breakfast offerings. This time, the warmth of the staff made it a better overall experience and I will always return to stay as the location, food and staff have made it difficult for me to consider any other hotel.
Absolutely loved this hotel. The entire staff was so friendly my whole stay. Really made it so nice to come back after a long day. I had two separate stays a few days apart and they managed to link it all up and also stay very communicative the whole time. Really blown away by this property. Nice fiâŠ
One of the better hotels in Hanoi. Very close to the Opera House and walking street on weekends. Love the service and breakfast at this hotel. The supervisor at the bar on ground floor, Phuong Anh was very friendly and provided many useful info on where to go for good local food.
Perfect spot for your stay in Hanoi! Location is accessible to nearby Old Quarter and French Quarter, rooms are incredibly clean and comfortable and the service is outstanding. We enjoyed the variety of options at breakfast - especially the egg station and pastries. Happy hour at the bar is a nice wâŠ
It was one of the best hotels I have stayed at whilst in Vietnam. The beds were so comfortable , the amenities were great, and the hotels location is central to everything you need, including a fantastic Italian restaurant across the road. This hotel is stunning,. and the service from everyone was âŠ
Cannot fault this amazing hotel! Comfy spacious rooms, lovely staff, on-site affordable and yummy restaurant. But honestly, all the staff were friendly, especially Anh on the front desk, and her team. Also, a great location.
Extremely warm service from the entire staff. Rooms are very comfortable with a lovely design. Location is extremely central and gives easy access to key shopping area and sights. A particular mention to the "la fee verte" (lobby bar) staff for their friendliness, great service and attention. Will âŠ
The Hotel de l'Opera Hanoi was everything we expected and more. Great location, excellent service and great food. One small bug bear was the heating of the room. Average temperature in Hanoi during our visit was 18-19 deg and the room needed to be warm after a day out. The aircon was struggling and âŠ
Well-equipped room and excellent breakfast buffet of much varieties. Quite classic design & clean nice room. Snacking away at the bar is a pleasure too. Prime location to commute to other attractions a plus point.
An old hotel of history with the classic decor to present a unique charm in its own way. Tried the Vietnam chocolate that really inspired my taste buds. It had such a rich, smooth and silky flavor that I simply could not leave any single drop in the glass.
Chose this hotel for its location and was delighted to be given such a warm welcome. Rooms are well clean and well equipped and you have all you need. Breakfast buffet excellent lots of choice and every morning we we greeted with smiles. Bar is good for snacks and canapés. Would recommend
Our experience at Hotel de l'Opera Hanoi - MGallery was absolutely outstanding. The staff provided exemplary service throughout our stay, demonstrating professionalism and genuine warmth in every interaction. The hotel's prime location made it perfect for exploring Hanoi's attractions and cultural sâŠ
I had a great experience staying at the hotel. The location is very easy to commute to several places. The room is spacious, but maybe not friendly to elderly and kids and the bed is so tall. The gym is a bit small, but full of essential gym equipment with good functionality. Breakfast choices areâŠ
Stayed at the hotel and paid a little extra for an upgrade to a larger room. The room was beautiful, clean, spacious, and the bed was very comfortable. Service staff were polite and attentive. The only drawback was the renovation noise coming from somewhere in the hotel during the day. But we were oâŠ
A wonderful hotel in a upmarket area of Hanoi near the old quarter. The room we had was incredible, staying in a suite with a large balcony with views to the opera house, we had an amazing stay with beautiful food and delicious cocktails. The staff were very friendly and helpful, and we loved our tiâŠ
We spent 3 nights at the LâOpera. The location is excellent for exploring the Old Quarters. We like our courtyard facing room which was a good size, well laid out and quiet. It is luxuriously furnished. The bed was very comfortable. However we decided we will like it better if it is brighter especiaâŠ
Their welcome drink and snack were great. The reception was very friendly and helpful. Through their directions, I managed to buy my desired local passion fruit from their local market. Amazing breakfast ambience, excellent location for long scenic walks and very comfortable bed. Toilet set up is exâŠ
From the warm welcome outside when the taxi pulled up to the warm farewell as the taxi departed 3 days later, this was a very enjoyable stay. The staff were enthusiastic, engaging and very helpful throughout my stay. The hotel environment was relaxing but efficient and professional; the room and fâŠ
This hotel has a very theatrical vibe. Loved the colors and drama all around. We enjoyed our breakfast. Do try the crepe with ham and cheese and the coffee is good too. The fruits are amazing. The Asian and Western platters served by the lobby bar was really delicious too. Location is amazing. âŠ
Very stylish upscale hotel at the strategic location of Hanoi. It is an old building but kept well enough. Rooms are clean, with nice amenities like daily refilled bath salt (big applause). Staff is very friendly and helpful - really the best thing this hotel can offer. Furniture is placed in a strâŠ
Excellent location, varied breakfast, and recently renovated rooms. A disappointing surprise upon arrival to find the spa and pool closed for renovationsâideally, guests should be informed of such major changes before check-in. Fortunately, the team's responsiveness made all the difference. A big thâŠ
Location was great, overall clean. Breakfast was superb, would be nice if they can extend the breakfast hours to 11:30am.
Me and my family are on a tour visiting Vietnam. This is an exceptional hotel with great service, however, I am giving it 4 stars strictly because I heard 2 younger hotel staff members gossip and laugh about a request I made from them asking for hot water to heat up my food. They didnât think I undeâŠ
DONâT get fobbed off with a room that has no natural light. In my opinion, they shouldnât be for sale.
Nice hotel, a bit dated though. Large room, comfy beds. Breakfast selection was limited, nonetheless ok. Very nice location, in the heart of Hanoi's old French neighborhoods
Surprisingly quiet rooms facing inner courtyard. Walking distance to Old Quarter and HoĂ n Kiáșżm Lake area. Comfortable but very high beds. Large bathroom with walk-in shower. Excellent breakfast that included custom-made omelettes and eggs Benedict!
18 hours of every day at the de l'Opera Hanoi were wonderful (although rooms do need better electric access for electronics); however, 6 hours, at least in the rooms we occupied, were plagued with bass from music being played somewhere, we know not where. Unfortunately those hours were between 10pmâŠ
We stayed for a night. Great location and service team. The hotel is located close to the Opera and the French Quarter. Its all walking distance. Good hotel with excellent service. Whilst the facility is good, the vibrant decor lacks subtlety. Just a note that the room could do with brighter lights.
The hotel overall was really nice and the staff was friendly and attentive, but the lobby smells like cigarettes at all times of the day and for a non-smoker, it was unenjoyable. Also, if you have a room that faces the Opera House, the Shark night club is half a block away and you may be able to heaâŠ
Arrived for a 3 night stay. Hotel located in a lovely position. Received a lovely welcome that continued throughout our stay. Food and cocktails fabulous. Rooms clean, comfortable and well appointed although air conditioning not as robust as would have liked so the room felt stuffy.
Just recently completed a two nights stay in the MGallery Hanoi as part of the Accor STEP program. This was our first visit to Hanoi. + F&B: A strength of this hotel was its F&B offerings. The breakfast buffet was covered in the hotel rate, and we loved the quality provided. The dinner was good as âŠ
The hotel is very nice and has big rooms. The staff is polite and answer very quickly however the noise is too much. While we stayed there was a day long event, we did get warned when we checked in; thereâs a club next to the hotel and you can hear music all night; the cleaning staff plays music andâŠ
You canât beat the location in the heart of the old quarter. But our room was tired. Tufted buttons missing from the headboard. Lacquered furniture chipped. Bed was very comfortable. Breakfast was very varied. But had to ask for coffee and water three times. Never got the water.
Sorry, but this hotel is getting on quite a bit. Room was overly dark and dingy - just not refreshing to stay in. Walls and surfaces were worn, scratched, and lacked sheen. The floor was uneven and creaky. Shower was leaky, water pressure and temperature inconsistent. Mattress was sunken. A/C controâŠ
Great location ,Clean room, friendly enough staff. Very average breakfast and Have to pay for fresh orange juice No welcome drinks, no fruits in the room, no welcome letter. Would not stay again
Room and gym need updates. Strange room set up, Instant coffee and an electronic kettle, plus a tiny gym with old equipment does not define what a 5 star hotel should be.
Positive topics are the position, the service and breakfast. Room was quote old, without Windows and narrow. At the end they need a remodelling to be aligned to the offering provided by other international hotel chains.
Booked a suite with executive benefits for 2 nights' stay. Room was dated, the wallpaper was coming off and furniture showing signs of wear and tear. Prior to booking room the revenue manager I was liaising with kept getting my name wrong and didn't indicate properly on the extra child payment needeâŠ
Has a indoor pool, but it's really small. Room is relatively old, light bulb above the TV blew when we check in. TV was really old, most channels has static. No Netflix. Renovation ongoing, noise level was manageable. But there was a strong odour in our room 502 on the second day, can't tell if it wâŠ
Very bad experience with the hotel. The room has broken air-conditioning, we got transferred to another room, also with no air-conditioning, and in worse condition than the first. The bathroom and the bed was partitioned by a curtain?! After endless complaints midnight, we were told they can't do anâŠ
This is not a 5 star hotel by international standards. At best, itâs a 3 star hotel. All the finishing, furniture, and decor are extremely dated and tacky. Itâs as if they chose the loudest tile, marble, lighting, etc and chose to layer it all on top of each other just for fun. You can see what I mâŠ
First shower the next morning we checked in scant body wash shampoo and conditioner and worst thing no body lotion. I had to call the front desk which took a while, while I sit in the rover provided my skin drying 12052025: after staying these days, management corrected, made sure we are contented âŠ
NOT 5 star. Old furniture that needs updating. Windows had broken seals that didn't even allow you to see out. Main entrance under construction, completely closed off. Loud hammering and lots of dust. No mention of this when booking. Real 5 star hotels are transparent about construction . FroâŠ
I have been here sometimes. Today just pass by and ask the FO for a restroom favor. They refused roughly with ridiculous reason. Sad that I have been accor member like 10 years and using restoom at FO like 10 mins is not acceptable. Learn to help member like Vietnamese motels here M Gallery. I châŠ
Just checked in like 5 mins ago and immediately disappointed with the size of the room. It's an luxury version of IBIS. Barely any space for even 2 big suitcases. Perfect for a solo or couple traveler but avoid if you are a family.
For the price there are better options . The suite did not have a wall for the bathroom making it very inconvenient for anyone to use it. the design is ridiculous. The main entrance is narrow and if a bus is parked a taxi won't be able to fit , so very inconvenient to take bags and get out speciallyâŠ
What an absolute scam. Do not trust the hotel photos. You should spend more on Sofitel rather than staying here. I cannot believe this gets 5 stars. They didnât even have money for a wall between the bedroom and toilet.
Room Condition: The rooms were old, poorly maintained, and neglected. Features like ancient TVs, yellowed smoke detectors, and unfinished renovations left a very negative impression. The walls were patched but never painted, and the carpet was outdated, contributing to an uncomfortable atmosphere. âŠ
I am utterly shocked and deeply disappointed by my recent stay at Hotel de l'Opera Hanoi - MGallery Collection (Booking No. PNWSDWHR). During the breakfast buffet, I discovered an unidentified, inedible object in my food. This is not just unacceptableâit is alarming. Food safety and hygiene should âŠ
Shockingly Poor Service â Management Response Was Alarming!! I recently stayed at Hotel de lâOpera Hanoi expecting a true luxury experience â but even the modest Aria Boutique Hotel (a three-star property I stayed at earlier this week) far outperformed this hotel in both service and basic professioâŠ
Negative review of the hotel Our stay at this hotel left a very unpleasant impression. The rooms are in terrible conditionâold, poorly maintained, and seemingly neglected for years. The TV is an ancient relic, and the smoke detectors are yellowed with age. The walls have patches of plaster but wereâŠ
I spent three nights at this hotel and was able to sleep during only of those three. The hotel does not have sound proof windows and the city had public rock concerts during the first two nights I was there. I was not warned about this when I checked in. Had I known, I would have gone elsewhere. To âŠ
The room is large, clean and comfortable. The interior decor seems to getting a bit dated. It would be nice to have 2 sinks, but shower and toilet were great. The service was terrific. Thanks
Wanted to go for a try with the nostalgic ambience of this hotel. The check in was smooth and fast. The staff is very friendly too. The interior of the room is unique. Probably is a very old building, it smells. I've always love to stay at the highest level of the hotel but I'm not sure if we've madâŠ
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