The rooms are very clean and nice, the kid love the play ground. The pools are nice and clean. đ°đ
Centara Mirage Resort Mui Ne
Centara Mirage Resort Mui Ne is a sprawling, family-oriented property with impressive facilities and attentive staff, but operational shortcomingsâparticularly slow buggy service, chaotic dining, and a lack of a swimmable beachâprevent it from consistently delivering a five-star experience. The resort excels in visual appeal and kid-friendly amenities, yet struggles with overcrowding, inconsistent food quality, and service bottlenecks that frustrate many guests.
âWhat guests love
- Spacious, clean, and well-maintained villas and rooms, often with private pools or direct pool access, offering a comfortable stay.
- Extensive and visually stunning pool complex, including infinity pools, a kids' water park with a pirate ship, and multiple family-friendly swimming areas.
- Friendly and helpful staff across most departments, with particular praise for buggy drivers, housekeeping, and front desk personnel who go out of their way to assist.
- Excellent range of children's activities, including a kids' club, playgrounds, mini-golf, archery, outdoor movie nights, and evening fire shows.
- Beautifully landscaped grounds with Mediterranean-inspired architecture, lush gardens, and scenic ocean views that create a photogenic and relaxing atmosphere.
- Varied breakfast buffet with a wide selection of Asian and Western dishes, plus standout items like Vietnamese iced coffee and freshly made noodle soup.
!Worth knowing
- Buggy transportation is unreliable and slow, with waits of 15â40 minutes during peak times, making it difficult to navigate the massive resort efficiently.
- No usable private beach; the shoreline in front is dirty, filled with fishing boats, and unsafe for swimming, requiring a taxi to reach a proper beach.
- Food quality and variety at restaurants, especially dinner buffets, are inconsistent and often described as mediocre, repetitive, or overpriced relative to local options.
- Overcrowding and poor organization at breakfast and check-in lead to long queues, chaotic dining environments, and a lack of attentive service during busy periods.
Scores by category
Hotel highlights
Guest profile
Rating breakdown
Guest reviews
- The resort is beautiful with the green gardens, infinity pools, sea view, and playground for kids (well-equiped facilities). - The room/house is spacious, the bed is comfortable and the front yard is relaxing. - Make-up room and water is offered everyday. - Breakfast: variety of cuisine. CappucciâŚ
I used the service here during the Lunar New Year holiday. Initially, I was a little hesitant because of the negative reviews about the electric buggy, but... the longest buggy ride I've ever experienced was only about 10-15 minutes. During the busy holiday, the buggy was a bit slower, but I understâŚ
Most of the negative reviews must be fake in my honest opinion. The place is wonderful, the service is impeccable and the overall experience amazing. Will definitely come back again.
Amazing hotel with a nice swimming pool, friendly and helpful staf and good price/quality. We really loved the infinity pool, the breakfast, the comfortable room and the transport service. Only disadvantage is that there is no access to the beach.
Everything is great. The staff are friendly and helpful. Breakfast is acceptable - not as bad as other peopleâs reviews suggest. Try booking a Premium Pool Room for better value compared to the villas. Youâll have access to an awesome long pool right at your back door, and you can also rent a paddleâŚ
It is a hotel where you can enjoy the open sea view because of its attractive and diverse facilities
Great service with friendly staff. Despite being busy on the weekend, everything was handled well. Beautiful scenery and perfect photo spots. 10/10 - highly recommended for family and friends.
This was my third stay at Centara Mirage Mui Ne, and once again it exceeded my expectations. From the moment I arrived, the hospitality was warm, genuine, and highly professional. The team consistently delivers excellent service, always attentive and smiling, making you feel truly welcomed. The resoâŚ
Centara has been a great spot to stay for our family. The massages that were incluuded in the package at Cenvaree were great and our daughter was delighted they had the Candy Spa so she could indulge.
We stayed for two nights (2xA, 1xC). It was exceptional and one of the best resorts i've been to. We had a room that backed onto a pool. It was clean, spacious and peaceful. We had room service on one occasion which was fast, fresh, and delicious. The grounds were wonderdul and every staff interactiâŚ
Beautiful resort with attentive staff. Food options and entertainment options are vast with plenty to explore in the area. Highly recommend for anyone looking for a getaway
Good experience and spend the time with family here. The restaurant is good service & wonderful entertainment is the besst to see ever at Centara Mirage Resort Weâll come back for next holiday
We had a great time in this beautiful resort, staffs are very friendly and helpful, food is ok, room is spacious and modern.
Absolutely perfection and exceptional service from all staff, especially FOH reception. Ms. Tuyet and Han and all receptionists have provided insider recomendations and more. Def will re visit soon
This was my first visit to Mui Ne, and it exceeded my expectations. Everyone is so friendly, the food was delicious, it was clean, and the facilities are comfortable to use. I have been using all the pools, and my family and I thoroughly enjoying them. We're making precious memories.
The very nice hotel, my mom was very enjoy it. The room was clean and beautiful with breathtaking Sunshine view. ďżź i defenitly in love with this beautiful resáşťot. Service is 5 star rated. strong recommendation
5* everything! One of the best hotels Iâve ever stayed in! The rooms were so beautiful and spacious- ours had a little outside seating spot aswell- some had private pools!! Food was great- breakfast buffet was absolutely massive! The facilities were amazing, including the infinity pool which excitedâŚ
I stayed at Centara, and overall, it was an amazing experience! The food was decent, but I think they could cater more to guests who don't eat pork - more options would be awesome! đ´ Breakfast hot food options were a bit limited too, maybe they can jazz that up? đ The staff at Mundo could be a biâŚ
I had a wonderful stay at the resort. The atmosphere was beautiful and the service very attentive. The breakfast buffet was delicious with a wide variety of fresh dishes. In particular, Ms. Thu took great care of us â she was friendly, enthusiastic, and always ready to help. Her warm hospitality madâŚ
Centara Mui Ne is a wonderful resort! Great location by the beach, friendly staff, clean rooms, and a relaxing atmosphere. A perfect place to unwind and enjoy the sea
this resort is located on a hill with many villas looking down the sea. they have many amenities like swimming pool,water park. the staffs are helpful and enthusiastic to customers, definitely will come back next time
Definitely an excellent place to stay if you are looking for a relaxing getaway. Excellent service, chill and beautiful environment and fast buggy service. Breakfast also tasted nice. Our kids love the swimming pool and kid zone so so much. Oh ya, they also surprised us with a birthday cake delivereâŚ
Everything was good except do take note when coming here during holiday season, you have to wait for the buggy to fetch you to your room or to anywhere as there are limited drivers. Place is huge and walking sometimes is just not practical.
From the moment we arrived, this resort exceeded every expectation! The staff were absolutely incredible so friendly, attentive, and always going above and beyond to make sure we were comfortable and happy. You really feel cared for here, and that makes such a difference. The facilities are first-âŚ
The architecture is truly impressive, blending modern elegance with a touch of local charm. The resort is surrounded by beautiful landscapes, with lush gardens and peaceful views that create a very relaxing atmosphere. The facilities are excellent as well â from the spacious pool to the well-equippâŚ
Great resort and extensive pool complex. What you see in the resort photos is pretty much what you get, and it was aa very enjoyable and relaxing holiday. We booked a deluxe room, but my recommendation would be to upgrade to a one bedroom with seperate living area for more comfort. Maybe with the pâŚ
I recently returned to Centara Mirage Phan Thiet after 2 years, and I was impressed to find that the rooms and facilities still looked good as new! The hotel offers a range of activities, including a kid zone, family lounge, archery and mini golf at Lighthouse Cafe, and a big, beautiful swimming pooâŚ
Very good for Family vacation. The staff is extra friendly. Check-ins are very crowded if you come on weekends. Does not have a private natural beach, but the pools are great. The kid pool with the boat was great a few years ago but now is very dirty, please clean out the moss.
CẊm Vân is the best hotel staff I have ever meet. She performed excellent service at our buffet breakfast. She greeted and servered us with a great attitude, friendly smile and tender voice. She paid attention to every single thing we need. Our family appreciates her service so much. The food qualitâŚ
We only got the package with the free breakfast so not too sure bout all the other foods. Short cab ride to other local food places w much better price than at the resort. Within the resort thereâs plenty of stuff to do with kids free and or with a small charge like a few dollars. Breakfast buffet hâŚ
A lovely place for a family vacation. I was really impressed with the spacious and well-designed grounds. The food wasnât very memorable for me, but the room was clean, fresh, and had a Mediterranean vibe, I loved that feeling. One of my favorite parts was the outdoor movie area at night, such a nâŚ
We spent six days at Centara and had a fantastic experience. The resort is expansiveâset on 49 hectaresâso buggies are used to get around. We found the system incredibly efficient. Using the resortâs app to request a pick-up was seamless, and the longest we waited was about a minute. Staff often offâŚ
This was our second time visiting Centara Mirage. First time was during a Christmas vacation. Second time as a full family visit. Each time we visit, we stayed over a week period of time. We HUGHLY recommend this property. Great hotel resorts with friendly staffs. Customer service will almost be taâŚ
It was the amazing stay â¤ď¸â¤ď¸â¤ď¸ Centara is located in the center of MĹŠi NĂŠ and has everything we need for a getaway trip. We stayed in a pool view room which was super spacious and comfy. The view was beautiful in every corner. Staff was very helpful and attentive. We wanna shout out to Huong, Thi, TâŚ
We enjoyed our stay here. I love the staff, they are very friendly and the place itself is a lit. You can do a lot of activities. The only thing i can comment about is the Restaurant area (Mundo). For better service, they should know atleast basic english. And they should give a water right away wheâŚ
An amazing stay, rooms are spacious with great facilities. Breakfast buffet was delicious. The Centara team are lovely and attentive. The drivers of the buggies were amazing they were fast, polite, fun and gave us all the details around the resort. They were the highlight to our trip. The team at CeâŚ
Room is beautiful and clean. Staffs are attentive and helpful. Location is a bit far from city center so thereâs not much to do around, the beach in front of resort is not so clean and not for swimming. The infinity pool inside the resort is big and clean, the have live dance performance around 5pm.âŚ
This is a massive and stunning resort! The only drawbacks are that this location is far away from the city and itâs hard to find famous street foods/food delivery in this area. For example, itâs about 30 minutes away from Phan Thiet city and White Sand Beach. The breakfast buffet was decent, but it âŚ
Good experience overall. The only negative point is the body lotion that stink a lot.
The staff are really helpful. Especially Kim Anh. I was really impressed with her hostability. She was really cheerful and kid-friendly with a smile always on her face. The only minus is that room facilities are ok but do not really meet the expectations, especially the breakfast, warm food does notâŚ
âOur stay at the Centara Mirage Resort Mui Ne was truly exceptional, leaving us with wonderful memories of a perfect coastal getaway. From the moment we arrived, the Mediterranean-inspired architecture and the vibrant atmosphere set the tone for a fantastic vacation.
It is our first stay at Centara. To be honest, I was totally in love with the architecture and built quality of this resort. All units are landed with beautiful and lush landscape. The resort itself is huge. To walk to the reception or breakfast zones is quite a distance, particularly ups and downs âŚ
everything was good except the road to the hotel. it was really hard to drive there. we went there during christmas eve and they had a buffet gala dinner which was really good!
The hotel is located on a mountain slope that definitely makes it beautiful and more picturesque. Hotel staff works really hard to keep the garden condition clean and well maintained everywhere. The territory is green and huge indeed, would ideally fit for walking but the location with ups and downsâŚ
Just okay, room is clean, but small, very big area, not try all the game here.
The road is too bad and under maintenance now, hope it is better soon. The beach in front of the resort is not for swimming, too much garbage from the citizen zone and the restaurant. Not convenient parking places, especially in weekend. Others things, like room, services, outdoor and indoor activitâŚ
Beautiful resort at a prime location and in a beautiful view of the ocean. The villas are super spacious and comfortable. Service could be spotty at times due to crowds. There are a lot of activities for kids if you travel with family. Food quality at the on-site restaurants could be improved. HighlâŚ
Went here during summer season so understandable of the busyness and crowds. However 3-4 reception desks just for like hundred of rooms they have, really be overload and waiting time be so much longer. Since the room we booked wasnât ready, they offered a free-upgrade. Has buses driving around the âŚ
Hotel is beautiful, premise is modern. However they need to improve or change the management for the following: - transportation system: too slow and complicated. The area is very big, needs to make it a priority. - bar and restaurant service: increase workers or have steady procedures to support. TâŚ
Stayed in many 5 star hotels and resorts, this is not the best but itâs definitely top three, and I may say the best in Mui Ne. Rooms are beautiful, plenty of activities and shows, would be amazing for families as there is a lot of space for kids to play and they have their own little water park/pooâŚ
This hotel seems to be one of the best in the Mui Ne area, but unfortunately, there are some major drawbacks: 1. The reception is located quite far, requiring a long walk to reach it. 2. Ordering food through Grab delivery takes a significant amount of time due to the large size of the resort. 3. ThâŚ
I definitely will not come back to this place. Why,l? Well, the hotel is very beautiful, but it is managed by a company that is not professional. The way they train their staff is lacking. The pool staff speaks rudely to guests, and the breakfast staff in the restaurant acts like they are just doingâŚ
The hotel looks great and overall okay. They have an app to book buggy service but the timings are inconsistent and sometimes they donât respond. Our last day i booked and five buggies drove past us and i had to flag down the next. Breakfast is a complete mess and not the greatest variety. Went to IâŚ
I need to try another Centara facilities to change my experience; communication with the staff was a major issue as their proficiency of English was at lts lowest even reception. This resulted in unfriendly behaviour and miss understanding. Surely a review of the menu needs to take place; Halal optâŚ
beds are NOT double beds here, they are king single (australian size) and we had to order extra bed and charged extra. There were only limited towels and robes for family and NO toilet paper. Had to repeatedly ask. Fantasia pool timings are incorrect (closes at 6pm as opposed to 8pm) and they had NOâŚ
Service staff was always kind and helpful, but they are woefully understaffed meaning service is sloooooow. Also the refrigerator is weak. Order ice immediately upon arrival. Budget friendly and decent.
The villa was great & always cleaned properly by the housekeeping team. The team replied immediately whenever we send a message/question via app &responded accordingly! We loved the performers! Charles & Vicky singing were great. Great team playing songs with top quality - it was pure joy listeninâŚ
I would say the facilities are an incredible deal for the money. Pristine views, comfortable rooms, and picturesque swimming pools that make for great photo ops. Would say that the staff needs some basic English lessons for common words that guest would use often; a few misses when ordering room seâŚ
Room is nice here and there are lots of facilities that are kids friendly. The service here is great, but they still have a lot of work to do. The food at the buffet is ok not bad but not great, unfortunately there are not alot of option at the buffet line. Furthermore, they donât have a beach here âŚ
Good: many pools, playground, game rooms for kids. Nice design rooms, quiet area. Bad: Take a lot of time waiting for buggies, no private beach, wild dogs running around I'm not sure because it was too crowded or it's the resort's way of making beds, our blanket has NO DUVET, just a cover sheet onlâŚ
The room at Centara Resort was decent, though it lacked a sofa, which made it feel a bit bare. The breakfast buffet had a great variety, but the deal breaker for me was the ice cream machine â itâs not included. They charge 30,000 VND for a tiny cone, which feels ridiculous when youâre already payinâŚ
Beautiful resort to spend time with family. Its very clean and the room service is great. I can only be disappointed in the restaurant where the staff doesn't know the menu. I ordered a pesto spaghetti but I received bologna instead of asking if they can order what I wanted the lady simply apologizeâŚ
We reviewed this before as we had two seperate bookings. Lovely villa with private pool but everything else was costly and mediocre. Very large resort so if you don't have alot of time in your day to get a buggy between ammentities then maybe it's not for you.
WORST CHECK-IN EXPERIENCEIâve never had such a long check-in process like this at any hotel before. I queued up at 15:11 and received the key cards at 15:50, and found out that two of the rooms were waiting for cleaning and still not ready for check-in.This is a very large hotel with a lot of guestsâŚ
⸝ I am extremely disappointed with my recent stay at this resort. I booked two rooms well in advance â one with a king bed and one with twin beds â specifically because we were traveling as a family with two children. However, upon check-in, we were assigned rooms in two completely separate villasâŚ
The dining experience was very disappointing. The CNY dinner buffet was a mess. It was overcrowded, chaotic, and at one point guests were even arguing with the manager. The overall organization felt very poor. The food quality was also below expectations. It tasted like frozen or pre prepared food,âŚ
Disappointing experience. The service was poor, the food and beverage quality was lacking, and the buggy service was a mess. We waited 40 minutes for a buggy during checkout. Definitely does not live up to its 5-star rating. I wonât recommend this resort to anyone expecting 5-star standards.
This resort is marketed as a 5-star, family-friendly property, but unfortunately our stay did not reflect that standard. While many of the staff we interacted with around the resort were kind and helpful, the overall experience was disappointing due to poor management, misleading advertising, and seâŚ
The slippers in the room were used. Asked for anthor pair and received old ones again. And the Shampoo in my room smell bad and diluted with water.
I booked a Deluxe King Room at your resort with the expectation of receiving true 5-star service quality. While the room itself was acceptable, the overall service was far below the standards of a luxury resort, and I left feeling disappointed. Arrival & Check-in: No staff assistance was provided wiâŚ
Not good for couples. They don't for example let You pay in room bbq dinner. You should have big family to get that. There are also many activities to children, and so also lot's of kids, with kids noice ;). All inclusive system is totally confusing. No one tells what is included and how. If You asâŚ
During our recent six night stay, we found the room itself spacious and well kept housekeeping came regularly to make the bed and refresh towels and water. However, towels were replaced only twice, despite multiple visits always something was missing. The pool area was clean and visually appealing, âŚ
I have just left this resort and Iâd like to say that no improvements have been made from previous reviews of this resort! Many many bad reviews of the food and I have to agree itâs terrible. The same food daily. We had an all inclusive deal via Luxury escapes however they asked me to pay for PepsâŚ
I understand that outside food is not allowed â but this hotel showed absolutely no consideration for families with small children. There were almost no kid-friendly food options, and after all the trouble we went through to order something suitable, we were told to eat outside even though it was poâŚ
We stayed at Centara Mirage for a total of 12 nights. Originally, we booked four nights, but extended twice â a testament to the potential we saw in the resort. We were traveling with our 14-month-old baby and chose this place because of its family-friendly offerings. The Good: The highlight of ourâŚ
Booked a 12-night stay here with our baby. We originally planned to stay for only 4 nights, and during that initial period, we were genuinely pleased and it was because of this positive start that we decided to extend our stay. đđť We are very impressed with the "Customer Chat Support" attentive aâŚ
It was a terrible Customer experience I have had . The service was delayed and jam from all touch points . It is not staff, thĂis is the poor operation management. The facility is nice but every service is delayed, check in , indoor electric car, operator, ⌠all made our experience the worst we everâŚ
We found a worm in the bathroom, and even after asking housekeeping to clean it, it was not removed. The service was very poor during the TET holiday. It also felt like they may have overcharged us. We booked a specific room, but they initially gave us a different one. Only after a long conversatioâŚ
I would not recommend coming here. The hotel has to many villas and rooms and small infrastructure for so many guests. To small swimming pool, not enough places to sit for breakfast, not enough staff, not enough buggies. You need buggy to go around the hotel and some days you can spend an hour in toâŚ
Please dont consider this as a Resort. Even at Hotel level, this is the worst service you can get. Super crowded with the worst management. Their structure makes you have to rely entirely on their electric cart for moving around. And the worst part their cart service is not enough. This is the same âŚ
1) staff is not managed properly, keep failing, just throwing words but not doing anything (blabla useless) 2) check in is turtle slow, took 2 hours (see p1) 3) buggy service is turtle slow (30-60 min) 4) tried to book tea set - they confirmed - then they say they lost booking - epic fail staff aâŚ
Very disappointed with the resortâs customer service. We booked a room for two nights and planned to have dinner and attend the New Yearâs countdown party at the resort. I contacted the customer service hotline in advance to reserve the buffet dinner, but they repeatedly told me that no advance bookâŚ
I ordered a Margherita pizza, and what was served was honestly shocking. This was not just âbelow expectationâ â it was unrecognizable as a proper Margherita pizza. I have never, in my life, been served something like this. For a resort restaurant, this level of execution is unacceptable. A MargheriâŚ
I have come to Centara 3 times before because the kid loved this resort with many amenities for kids and this time (with an upgrade in room type) is a total disappointment. Buggy is super slow, they intentionally hung up when I tried to call back after 15 minutes waiting. I used to book the room neaâŚ
Suppose to be a nice experience as our last stop for our 1.5 month vacation however due to a name error the hotel wanted to go through loops and caves to get it resolved. We've contacted them before hand early on to get it done before checking in but they refused and made it more complicated for theâŚ
A very unpleasant stay experience. I booked a room for three adults on Agoda. The platform indicated that the room with one large bed could accommodate three people. However, upon check-in, we were informed that no extra bed was included. The staff told us that the sofa in the room could be used as âŚ
It was awful. My family and I stayed here hoping for a peaceful and relaxing holiday but it was not that. It was super busy and crowded. The rooms were unclean there was a cockroach in the fridge!! The service was horrible. Most of the golf carts needed charging, staff sitting around. Dinner was a mâŚ
Resort review This is not a 5 star hotel, resort. Barely hit 4 from under, most likely 3,5. At the first look seems nice, lovely and good looking one. However as looking at closer you will notice it is all a facade. Like they have a buffet style feeding. Same food every day, not taste, no flavours,âŚ
Almost everything about this place boils my blood especially for the amount of money that we paid. We booked 2 rooms side by side and later booked another separate room since there were more people coming . we called and ask if they can be close together but if not, thatâs okay since itâs our faultâŚ
Iâm not sure how this resort can be rated as a 5-star property. The service was delayed, and the waiting time for the buggy felt endless. The breakfast venue was messy, which completely ruined our appetite. I will never return to this resort.
where to begin....3 hour wait to check in. Was told they had tried calling us six times to let us know the room was available - a blatant lie as we had no missed calls and checked fhey had taken the right number. Asked for an extra duvet - was told the hotel was full - surely a supposed 5* hotel hasâŚ
I am extremely disappointed with my recent stay at Centara. I have stayed here more than four times before, but sadly, this will be my last visit. The overall experience was unacceptable. The rooms had cockroaches and millipedes, and the service was below standard. The food at the buffet had bugs ââŚ
I booked 8 rooms for my family, however, upon arrival (on time) and waiting, we were only given 4 rooms of the 8. The other 4 rooms that were eventually acquired: the keycard for the room wouldnât allow for entry (was confirmed by our driver) and the other room was in the midst of changing out/fixinâŚ
Worst check-in experience ever â avoid this place! We booked Centara Mirage Resort for a beach holiday, but it was a disaster from the moment we arrived. First, the check-in process was super slow and disorganized. They asked for unnecessary documents and gave us a hard time about showing our visa,âŚ
Firstly, on 7/4-7/5 we stay in 40413-1, the AC is broken, we call front desk for 30 -45 mins, but there is nobody answering the call. Until 11:00 PM we successfully contact the front desk, they ask us to call the operator and we call for another 10-15 mins they answered our call. When they fixed theâŚ
Electric cars took too long. Beach resort but i could only swim in the swimming pool, no idea where the beach is, and other guests said it was too dirty to swim in anyway. Morning buffet had few options for food, not to mention too crowded, it took me a long time to find an available table. And sincâŚ
We booked a room during weekday and during a slow season so itâs not a lots people here which is a good thing since I heard a lots complain about transportation inside resort during busy times . The room is ok, not very attractive compared to other 5 star resorts. They only give you 1 key to access âŚ
The room we had a pool side villa is small with 2 single beds. Had dinner here the rice paper rolls had ok flavour but the rice paper was hard and the crab cakes were cold in the middle. It's pretty hard to get around you spend a lot of time waiting for buggys as the terrain is steep and it's spreadâŚ
Having stayed in so many holiday resorts, staying here has to be our worst experience to date. So many problems from the minute we arrive til we left, and itâs all down to service, operations and staff issues. If there was a negative rating for the service, I would have given it unfortunately, that âŚ
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