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What are the regulations for flying with Vietnam Airlines?

What are the regulations for flying with Vietnam Airlines?

Are you about to fly with Vietnam Airlines but unsure about the latest regulations regarding documents, luggage, or procedures? From VNeID level 2 to rules for children under 14, this article compiles everything you need to know for a smooth flight, avoiding being denied boarding at the last minute.

11 min read·Updated on May 30, 2026

Identification documents for domestic Vietnam Airlines flights

Documents are the most important factor. Lacking valid documents means you cannot board the plane. The 2026 regulations have some notable changes compared to before.

Vietnamese passengers aged 14 and over

Passengers need one of the following documents:

  • A valid chip-embedded Citizen ID card (CCCD).
  • A valid passport.
  • VNeID level 2 (verified and still valid).
  • A driver's license, Party member card, Journalist card, or Civil servant card (only accepted if they have a photo and the stamp of the issuing authority).

Note: Old-style ID cards (CMND) are no longer accepted since the 2024 Law on Identification took effect. If you still have a CMND, switch to a chip-embedded CCCD before your flight.

Vietnamese passengers under 14

Children under 14 need personal identification documents when flying. Valid documents include:

  • The original or a certified copy of the birth certificate.
  • The child's own passport.
  • A birth certificate (Giấy chứng sinh) (only applicable for infants under 2 months old who do not yet have a birth certificate).

Pro tip: Bring the original birth certificate. Some smaller airports may refuse uncertified copies.

Foreign passengers flying domestically

Foreign passengers need:

  • A valid passport.
  • A valid visa or temporary residence card.
  • An international driver's license or other photo ID issued by a foreign government.

In case of lost or forgotten identification

If you lose your CCCD before the flight date, there are three solutions:

  1. Use VNeID level 2 if it's activated.
  2. Use a passport if you have one.
  3. Request a Personal Identification Confirmation Letter (Giấy xác nhận nhân thân) from the ward/commune police where you are permanently or temporarily residing. This letter must have a photo attached, be stamped, and is only valid for 30 days.

Personal Identification Confirmation Letter: when needed and how to get it

The Personal Identification Confirmation Letter is a last resort when you have none of the documents mentioned above. You go to the ward/commune police, bring 2 passport photos (3x4cm), and present your household registration book or temporary residence slip. The procedure takes about 30 minutes to 1 hour.

Documents for international Vietnam Airlines flights

International flights require much stricter documentation. Check carefully before arriving at the airport.

Vietnamese passengers flying internationally

You need:

  • A passport valid for at least 6 months.
  • A visa for the destination country (if required).
  • A round-trip or connecting flight ticket (required by many countries).

Warning: Some countries require a passport valid for 6 months from the date of entry. If your passport is about to expire, renew it before your flight.

Foreign passengers flying from Vietnam internationally

Foreign passengers need:

  • A valid passport.
  • A valid Vietnamese visa (if flying from Vietnam).
  • A visa for the destination country (if required).

Children traveling with parents on international flights

Children need their own passport or to be listed in their parents' passport (depending on each country's regulations). Many countries require children to have their own passport. You should check with the embassy of the destination country before booking tickets.

Using VNeID for paperless flying

VNeID level 2 is gradually replacing traditional CCCD for domestic flights. However, this technology still has certain limitations.

Conditions for using VNeID when flying

The VNeID account must be verified at level 2 (you must have gone to the ward/commune police to activate it). The account must be valid and not locked. You need a smartphone with an internet connection.

Check-in process using VNeID at the airport

  1. Open the VNeID app, select "Citizen ID Card" section.
  2. Show the QR code to the check-in staff or scan it at a self-service kiosk.
  3. Go through security by scanning the QR code from the app.

Limitations and risks of using only VNeID

Not all airports support VNeID. Small airports in remote areas may not have QR code scanning systems installed. A dead phone battery or network error is also a real risk.

Advice: Always carry a backup chip-embedded CCCD when using VNeID. Don't bet your entire flight on a single phone app.

Vietnam Airlines carry-on luggage regulations

Carry-on luggage has strict rules regarding size, weight, and contents.

Maximum dimensions and weight

Fare Class Number of Pieces Maximum Weight Dimensions per Piece
Economy 1 piece 12kg 56x36x23cm
Premium Economy 2 pieces 12kg/piece 56x36x23cm
Business 2 pieces 12kg/piece 56x36x23cm

Note: The total of the three dimensions of each piece must not exceed 115cm. If it exceeds, the luggage will be required to be checked in.

Electronics and power banks

Power banks, lithium batteries, and electronic devices with batteries must be carried in carry-on luggage. Absolutely do not put power banks in checked luggage. Each passenger can carry a maximum of 2 power banks with a capacity under 100Wh.

Liquids, gels, and aerosols

Liquids, gels, and aerosols must be in containers with a capacity not exceeding 100ml. All containers must be placed in a transparent, resealable plastic bag with a maximum capacity of 1 liter. Each passenger is only allowed one bag.

Prohibited or restricted items

Prohibited items include:

  • Weapons, knives, scissors with blades longer than 6cm.
  • Explosives, flammable substances.
  • Toxic chemicals.
  • Sports equipment that could cause injury (golf clubs, tennis rackets must be checked in).

Vietnam Airlines checked baggage regulations

Checked baggage allowances vary by fare class and destination.

Baggage allowance by fare class

  • Economy: 23kg (domestic and some international routes) or 2 pieces at 23kg each (US, European routes).
  • Premium Economy: 2 pieces, 23kg each.
  • Business: 2 pieces, 32kg each.

Special baggage: sports equipment, musical instruments, wheelchairs

Sports equipment (tennis rackets, golf clubs, surfboards) must be packed in a专用 bag. Musical instruments can be brought into the cabin if the size is suitable or you can buy an extra seat for the instrument. Wheelchairs are transported free of charge.

Oversized and excess baggage

Baggage exceeding the weight or size allowance will be charged excess baggage fees. These fees vary by route. You should buy extra baggage online before your flight for a cheaper price.

Regulations on liquids in checked baggage

Liquids in checked baggage are not limited by volume like in carry-on luggage. However, flammable, corrosive, or toxic liquids are all prohibited.

Check-in and boarding procedures

Checking in properly helps you avoid stress and save time.

Online check-in: time, how to do it

Online check-in opens from 24 hours to 60 minutes before domestic flight departure (for international flights, the time may differ). You can check in via the Vietnam Airlines website or mobile app. Select your seat and receive an electronic boarding pass.

Check-in at the airport: counters, opening/closing times

Method Opening Time Closing Time Notes
Online check-in 24h before departure 60 min (domestic), 90 min (international) Can select seat
Check-in counter 2-3h before departure 40 min (domestic), 60 min (international) Requires queuing
Self-service kiosk 2-3h before departure 40 min (domestic) Fast, fewer people

Is it necessary to print the boarding pass?

Not mandatory. You can use the electronic boarding pass on your phone. However, it's advisable to print a backup or take a screenshot to avoid cases of a dead phone battery or network error.

Security gate and customs control

At the security gate, you must place your handbag, phone, keys, and belt in the tray. Laptops and liquids must be taken out separately. For international flights, you also need to go through customs control.

Special regulations for children and infants

Children and infants have specific regulations regarding documents, seating, and fares.

Infants under 2 years old: documents and travel conditions

Infants under 2 do not have their own seat. They sit on a parent's lap. The fare is usually 10% of the adult fare. Required documents: original birth certificate or birth certificate (if under 2 months old).

Children aged 2 to 12: regulations and guardianship

Children aged 2 to 12 have their own seat and the fare is usually 75-100% of the adult fare depending on the route. The child must travel with a guardian aged 18 or over.

Children flying alone (Unaccompanied Minor)

The unaccompanied minor service applies to children aged 5 to 14. Parents must register in advance and pay the service fee. Vietnam Airlines staff will meet the child at the airport, guide them through security, and take them to the plane.

Birth certificate and birth certificate: original or copy?

Vietnam Airlines requires the original or a certified copy. Uncertified copies may be refused. A birth certificate is only valid as a substitute for a birth certificate within the first 2 months of life.

Health and safety regulations

Passenger health is the top priority. There are specific regulations for different groups.

Pregnant passengers

Pregnant women under 32 weeks can fly normally. From 32 to 36 weeks, a doctor's health certificate is required. Over 36 weeks, flying is not permitted.

Passengers with pre-existing medical conditions

Passengers with serious pre-existing conditions (cardiovascular, respiratory, mental) need a health certificate and must inform the airline before the flight. The airline has the right to refuse transportation if the health condition is not guaranteed.

Regulations on face masks and epidemic prevention (if still applicable)

As of 2026, face masks are no longer mandatory on Vietnam Airlines domestic and international flights. However, you should bring one as a backup.

Safety on the plane: seatbelts, airplane mode

Fasten your seatbelt while seated, especially during takeoff, landing, or turbulence. Turn on airplane mode on your phone throughout the flight.

Regulations for pets on Vietnam Airlines flights

Want to bring your pet? You need to prepare thoroughly.

Pets in the passenger cabin

Small dogs and cats (maximum 8kg including carrier) can be brought into the passenger cabin. The transport carrier must meet standards, with maximum dimensions of 56x36x23cm. Must be booked in advance and a fee paid.

Pets in the baggage hold

Pets larger than 8kg must travel in the air-conditioned baggage hold. The transport carrier must be sturdy and well-ventilated. Must be booked at least 48 hours in advance.

Required documents for pets

  • Rabies vaccination certificate.
  • Veterinary quarantine certificate.
  • Pet passport (if flying internationally).

Restricted or prohibited dog and cat breeds

Some flat-faced dog breeds (Pug, Bulldog) are restricted due to respiratory issues. Check directly with Vietnam Airlines before booking.

Latest changes and updates for 2026

Regulations change constantly. The latest updates help you avoid being caught off guard.

Changes in identification documents

The 2024 Law on Identification officially abolished the old-style ID card (CMND). The chip-embedded CCCD and VNeID level 2 are the two main documents. Driver's licenses are still accepted but only if they have a photo.

Updates on VNeID and recognition technology

In 2026, many major airports (Noi Bai, Tan Son Nhat, Da Nang) have installed automatic facial recognition gates. Passengers can go through security without presenting documents.

Adjustments to luggage and services

Vietnam Airlines has made minor adjustments to excess baggage fees and seat selection services. Check the official website before flying.

Frequently Asked Questions about flying Vietnam Airlines

Q: What are the regulations for flying with Vietnam Airlines? A: An overview of the main regulations includes: identification documents (CCCD, passport, VNeID level 2), carry-on luggage (maximum 12kg, dimensions 56x36x23cm), checked baggage (depends on fare class), check-in procedures (online from 24 hours to 60 minutes before departure), and special regulations for children and pets.

Q: What documents are needed to fly? A: Vietnamese passengers aged 14 and over need a chip-embedded CCCD, passport, or VNeID level 2. Children under 14 need the original or a certified copy of their birth certificate. Foreign passengers need a valid passport and a valid visa/temporary residence card.

Q: Is it necessary to print the Vietnam Airlines boarding pass? A: Not mandatory. Passengers can use an electronic boarding pass on their phone or in the Vietnam Airlines app. However, it's advisable to print a backup or take a screenshot to avoid a dead phone battery or network error at the airport.

Q: What documents does an infant need to fly with Vietnam Airlines? A: Children under 14 need the original or a certified copy of their birth certificate. Infants under 2 months old who don't have a birth certificate yet can use a birth certificate (Giấy chứng sinh). If the child has their own passport, it can be used instead. Children traveling with parents on international flights need their own passport or to be listed in their parents' passport.

Q: Can VNeID be used to fly with Vietnam Airlines? A: Yes, if the account has been verified at level 2 and is functioning normally. Passengers can use VNeID for check-in and to go through security. However, you should bring backup documents because not all airports support it, or the system may encounter problems.

Q: How many kg of carry-on luggage is allowed on Vietnam Airlines? A: Economy: 1 piece, maximum 12kg. Premium Economy and Business: 2 pieces, each piece maximum 12kg. The maximum dimensions per piece are 56cm x 36cm x 23cm (total of three dimensions not exceeding 115cm).

Q: I lost my CCCD before the flight date. Is there any way to fly? A: You can use VNeID level 2 if it's activated. If not, you need to request a Personal Identification Confirmation Letter from the ward/commune police where you are permanently or temporarily residing. This letter must have a photo attached, be stamped, and is only valid for 30 days. Alternatively, you can use a passport, Party member card, or Journalist card if you have one.


This article was updated in May 2026 based on official regulations from Vietnam Airlines and the Civil Aviation Authority of Vietnam. Regulations may change, please check again before your flight.

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