🇻🇳

Ocean Bay Resort & Spa Phu Quoc

4.7/ 5
Prenota su Booking.com

Ocean Bay Resort & Spa Phu Quoc offre una classica esperienza tropicale, con una spiaggia splendida, una natura rigogliosa e un servizio molto attento. L'atmosfera e l'ospitalità sono spesso lodate, ma la struttura mostra qualche segno di usura nelle camere e si registrano alcune incongruenze nei servizi di ristorazione e nelle strutture.

Cosa amano gli ospiti

  • La spiaggia privata è sempre descritta come ampia, pulita e tranquilla, con molti lettini e tramonti spettacolari.
  • Il personale è eccezionale: tanti ospiti raccontano di problemi risolti con prontezza e di attenzioni personalizzate.
  • La colazione a buffet è molto apprezzata: offre piatti occidentali e vietnamiti, tra cui pho e bun bo Hue.
  • I bungalow e le ville sono spaziosi, immersi nel verde, e uniscono privacy e atmosfera da giungla.
  • La spa è rinomata per i trattamenti professionali, come massaggi profondi, e offre sessioni gratuite giornaliere per alcune categorie di camere.
  • I giardini del resort sono curati nei minimi dettagli, con fiori tropicali e alberi che creano un ambiente lussureggiante e sereno.

!Da sapere

  • Alcuni ospiti segnalano bassa pressione dell'acqua, riempimento lento delle vasche e bagni datati che meriterebbero un restyling.
  • Il ristorante, pur con una bella atmosfera e una buona pizza, è considerato troppo caro, con poca offerta di cibo locale e cene da prenotare con largo anticipo.
  • La palestra è piccola, con attrezzature arrugginite o rotte, e il Wi-Fi è lento in alcune zone.
  • Capita di sentire rumori di costruzioni vicino alla spiaggia e musica alta dal bar sulla spiaggia accanto.

Scores by category

Rooms
4.4
Service
4.3
Location
4.6

Hotel highlights

Luxury×28Great view×26Romantic×1Great value×1Child-friendly×1

Guest profile

Holiday ×66Couple ×36Family ×18Friends ×10Solo ×4

Rating breakdown

5 stars
72%
4 stars
7%
3 stars
9%
2 stars
4%
1 star
8%

Recensioni degli ospiti

kyo K.
Mar 2026

Everything was perfect and eco-friendly! The room was cozy and clean. All the lemongrass scent was fresh! All the staff was kind and very nice. Every moment here has been exquisite! I wanna visit here again!

Vlad C.
Mar 2026

We had an absolutely wonderful stay at this hotel and would highly recommend it to anyone looking for a relaxing tropical getaway. The bungalow was very nice — spacious, clean, and beautifully designed to blend with the surroundings while still offering great comfort and privacy. Waking up each mor…

Jade A.Top Reviewer
Mar 2026

We had a blast in Phu Quoc island thanks to Ocean Bay ! The hotel itself is amazing, beautiful beach, wonderful bungalows surrounded by nature. If you want luxury but still want a tropical island experience, you definitely have to go there. If you are scared of bugs in the outside bathroom, don’t wo…

Simon B.
Feb 2026

We had a wonderful stay at this beautiful resort. The property is absolutely stunning and thoughtfully designed, and the beach is fantastic – perfect for relaxing. What impressed us the most was the incredibly friendly and attentive service. The entire staff made us feel truly welcome. A special th…

Kurt H.
Feb 2026

Friendly staff (especially Vincent Duy, Hué, Camilla? from Service (see Photo), Loan, good atmosphere, very clean, nice Beach - we enjoyed our stay very much!

Kalpana P.
Feb 2026

Very friendly and smiling staff, especially the F&B Captan “Thai”, who work so hard to give great service. Amazing place with a beautiful sunset view. Dinner was excellent – we had a wonderful experience!

Ryh E.
Feb 2026

I had a wonderful stay in this hotel, everything is a 10/10. Special mention to Mr. Ocean who made himself available for all our questions and requests!

Szymon S.Top Reviewer
Jan 2026

Ocean Bay Resort and Spa is a fantastic destination for a relaxing family getaway on Phu Quoc. The highlight of our stay was the unique atmosphere of the bungalows, which offered a perfect blend of privacy and closeness to nature. We loved the spacious layout and the beautiful garden surroundings th…

Jessica J.
Jan 2026

Had a wonderful stay, we were upgraded to a beautiful villa, and all the staff were incredibly friendly and accommodating. Especially Mr. Ocean and Hué who helped us with everything we needed. The breakfast was fantastic as well! shoutout to Loan for keeping our room exceptionally clean as well!

Dino
Jan 2026

Amazing resort, extraordinary nice and clean beach which is not very crowded. The hotel staff was so kind and helpful and the overall service was top class. As many other have mentioned already, the breakfast buffet is one of the best we have had in Vietnam. Can definitely recommend staying at Ocean…

Kevin S.Top Reviewer
Jan 2026

⭐️⭐️⭐️⭐️⭐️ We had a wonderful stay at Ocean Bay Resort Phu Quoc. The resort is beautiful, peaceful, and perfectly located right at the beach. Everything was very clean and well maintained, and the atmosphere made our vacation truly relaxing. A very special thank you goes to Mai, who made our stay …

Patricia R.
Jan 2026

The place was magnificent and super clean and the bathroom was spectacular. The bed was very comfortable

Kumiko T.
Jan 2026

It was a very comfortable trip! The peach trees right in front were stunning, and the sunset sinking into them was truly beautiful. The path leading to each room was lined with beautiful tropical flower arches, making the walk enjoyable. The staff were very kind, and I was extremely satisfied. VAN, …

Mathias S.Top Reviewer
Jan 2026

We had a very pleasant stay with comfortable, well kept rooms and great food. A special shoutout to Hue, who truly made our stay exceptional. Her warm smile, attentive service, and eagerness to help made a big difference and made us feel very welcome.

Anna G.
Jan 2026

Our stay at Ocean Bay Resort & Spa at Phu Quoc was Magic. Lovely place, great breakfast and the most relaxing beach! We also got the best service from Hue that payed attention to everything and always made sure we had everything we needed. Thank you!

Taffy 1.Top Reviewer
Jan 2026

If you’re looking for a chill holiday, here is definitely a good place to go, along with 150 meters of private beach that you can chill on the beach. Riding bicycle in the resort, attending yoga class, and there is fire show scheduled in the certain day. Staff is kind and friendly. Breakfast buffet…

TRTop Reviewer
Dec 2025

We loved this place. It is located on a beautiful clean beach, the water was flat and it was like going into a swimming pool. The rooms were spacious and authentic. The breakfast was good and varied. It is relatively removed from the city centre but has Mango Beach in walking distance where you can …

Urska B.
Dec 2025

Our arrival to Ocean Bay Resort & Spa was in the middle of our Vietnam trip, but it became the grand highlight that colored holidays filled with the northern part of Vietnam. Due to a scam on Phu Quoc, we showed up as walk-ins during peak season, yet Mr. Ocean, the hotel manager, dug into their opti…

Sayandeep D.Top Reviewer
Dec 2025

An Absolute Gem: Luxury, Wellness, and Culinary Delight! I recently spent a few nights at this Resort, and I can confidently say it was one of the most well-rounded resort experiences I’ve had in years. Usually, resorts excel in one area and lack in others, but this place fired on all cylinders. 🛏…

Mister B.
Dec 2025

The spa offers a truly relaxing and invigorating experience. Your breakfast promises to be complete and delicious, a delightful way to start your day. The service is truly superb, allowing you to leave all your worries behind.(the staff is adorable) You can thus fully enjoy every moment in comple…

Raphaël M.
Dec 2025

Amazing place to stay! The spa and the buffet are a must. Cabins in the jungle-like environnement are quiet and intimate. Very lively place! Thank you very much for those few days.

Mincu G.Top Reviewer
Dec 2025

Our stay at Ocean Bay Resort in Phu Quoc was absolutely wonderful. Everything exceeded our expectations — the room was beautifully designed, surrounded by nature, offering a peaceful and relaxing atmosphere. Waking up to the stunning ocean view was truly a dream. We would like to give special thank…

Octavian C.Top Reviewer
Dec 2025

Unforgettable Experience at Ocean Bay Phu Quoc Our stay at Ocean Bay Phu Quoc was absolutely wonderful and truly exceeded our expectations. The location is stunning — right on the beach, surrounded by lush greenery, peace, and a relaxing atmosphere. The natural setting, breathtaking sunsets, and th…

Noemi H.
Dec 2025

The hotel is located in a quiet and peaceful area, which is perfect if you are looking for relaxation and a calm atmosphere. If you prefer more hustle and bustle, you can easily go to Duong Dong city. We personally did not enjoy it as much, as it felt quite stressful with many tourists. Just outside…

Krassimir S.Top Reviewer
Dec 2025

Amazing place overall, great service, it was a pleasure spending few days in this magical place! We stayed at a front beach bungalow and can recommend it!

Trip.com M.
Dec 2025

Great hotel, excellent service, fantastic breakfast, nice rooms. All in all: i would recommend this hotel and would love to go back again. The hotel restaurant is a bit overpriced but there are enough alternatives in the close area (either in the same street or short grab ride to main street). I ha…

thu N.
Dec 2025

Amazing Stay at Ocean Bay Phu Quoc! Ocean Bay Phu Quoc gave me one of the best resort experiences I’ve ever had. The staff were warm, professional, and always helpful. My villa was clean, beautiful, and very private. The beach and pool were stunning, and breakfast was fresh and delicious. I felt re…

Bích P.
Dec 2025

Great stay at Ocean Bay Phu Quoc! Beautiful beachfront location, clean and spacious rooms, and a relaxing atmosphere. Staff were friendly and very helpful. The pool and private beach were perfect for chilling, and the breakfast was tasty with good variety. Overall, a great place to unwind — highly r…

Ana M.
Dec 2025

I had an amazing stay at this hotel. The property is beautiful, with a nice large beach and a relaxing pool area that’s perfect for unwinding. Everything was clean, calm, and truly enjoyable. What made the stay even better was the staff — everyone was genuinely kind and helpful. A special thanks to …

Margherita T.
Dec 2025

Beautiful resort with a jungle atmosphere, great view and beach. The staff was extremely helpful with us, definitely recommend.

Scott R.
Dec 2025

Exceeded our expectations. Nice bungalows, excellent beach and breakfast. The restaurant is over water and was also very good. Their customer service/guest experience was top notch.

Brandon N.Top Reviewer
Dec 2025

⭐️⭐️⭐️⭐️⭐️ 5/5 – For My Fellow Americans 🇺🇸🇺🇸🇺🇸Traveling to Vietnam! Ocean Bay Resort & Spa As a South Texan, hospitality is in our blood and the folks at Ocean Bay Resort & Spa made us feel right at home from the second we arrived. From day one, my girl Vân at the front desk took amazing ca…

Tam N.Top Reviewer
Dec 2025

Highly recommended this one over Grand Ocean Bay. Cleaner, more spacious, greener. Breakfast room is always neat and clean. Comfortable to walk. Ms. HUE - guest relationship manager is suoer kind and she definitely goes above and beyond to help you with whatever you need.

Tây N.Top Reviewer
Nov 2025

Our stay at Ocean Bay Phu Quoc was fantastic! The resort is beautifully designed, the rooms are spacious and stylish, and the beach area is calm and perfect for relaxing. We loved the peaceful atmosphere and the friendly staff who made everything easy and comfortable. For exploring the island, we r…

Mark N.
Nov 2025

Fantastic location and world class service from all of the staff. The feeling in the rooms is like a luxury African safari lodge but on a dream beach location.if you are looking for peace and relaxation at a beach location then this is the place.

Mariusz S.Top Reviewer
Nov 2025

I wouldn't neccessarily give the hotel 5 stars for the standard, but it gets 6 stars for the views and the vibe of this place. Truly great and relaxing experience we had. We also had a Thai oil massage together with foot massage and hair wash done by Thanh and was also a fantastic experience. Hair w…

Kacper W.
Nov 2025

The hotel is very beautiful, you feel very close to nature. Staff is helpful and friendly. We really enjoyed the stay. Breakfast is delicious. The only drawback was that Ocean Bar & Grill, Ong Lang restaurant doesn’t serve local food - only “western”.

José G.Top Reviewer
Nov 2025

Great staff. Fantastic spot. Amazing rooms! Restaurants should be better... WiFi is allover but still very slow.

Vrenii66
Nov 2025

Perfect stay with true kindness and care My stay at this hotel was perfect from start to finish — from the excellent service and beautiful facilities to the delicious food. What truly made the difference was the incredible support I received when I got sick with dengue fever. The hotel manager wen…

Katrin J.
Oct 2025

We stayed here for four night. Two in a "regular" room and the last two in a upgraded one. The top rooms are just amazing. Surrounded by nature. Very good family restaurant close by as well. Outstanding is the staff. Mr. Ocean, the reception manager and the lady from customer relations are just unbe…

Fred S.Top Reviewer
Oct 2025

Great place to stay. Beautiful little appartements by the beach. The pool is amazing. There’s a very big pool and the place is not so crowded. The hotel is close to the city so you can make day trips or eat dinner very easily. One thing to notice is that the bathroom is semi-outside, meaning that t…

Linda K.
Oct 2025

Lovely beach front resort. Excellent service, Mr Beach provided for every need. Good food. Great spa..

Margaret W.
Oct 2025

The Ocean Bay Resort And Spa was a wonderful surprise for us. It was recommended by a relative of mine and she rated it highly. I live in Florida and I’m making a long trip around the world. This was a welcome respite between tours. I highly recommend this very reasonably priced and beautiful place.…

Barry J.Top Reviewer
Oct 2025

🏖️ Tranquil Luxury at Ocean Bay Resort Our stay at Ocean Bay Resort was nothing short of serene. The seaside villas were spacious and charmingly rustic, each with a lovely patio that offered breathtaking views of the ocean—perfect for morning coffee or sunset unwinding. Breakfast was generous and…

Trip.com M.
Oct 2025

Eco friendly hotel, everyone is kind! The beach is really near the room, there are lifeguards. Safe!Beautiful beach and beautiful bungalows

SDTop Reviewer
Sep 2025

Just finished a satisfying 3N/4D stay. This is a place where staff are sensitive and listen to you and your needs without being imposing. The resort is curated in a way that you have minimum friction with surroundings. If you wish to have a relaxed holiday and get gently pampered, come here. Of cour…

T&TTop Reviewer
Sep 2025

Good location... 45 minutes to the airport... The room has everything you need... Very good breakfast 🍳 But the service on the beach was not up to the level we expected... We especially wanted to thank Mr. Ocean for helping us with the problems we had at the hotel.

Jayanth S.Top Reviewer
Sep 2025

Ocean Bay Resort & Spa have been amazing hosts. We thoroughly enjoyed our stay here. Amazing ocean view rooms with friendly staff, buggy service, infinity pool and pool bar to a grand spread of local and continental delights for breakfast, they have done no wrong.

Michael D.
Aug 2025

A very warm and welcoming experience. Excellent services and a pleasant stay. For everyone who wants to calm down and soak in the beauty of tropical nature combined with a vast variety of activities and services, that’s your hotel!

Nomalungelo M.
Aug 2025

Ocean Bay Resort is the best hotel I’ve ever experienced in Vietnam! The resort is so beautiful and natural, surrounded by trees, lovely wooden cabins, a peaceful beach, and a nice pool — perfect for relaxation 🌳 🏝️ 🏊‍♀️😍 The staff were incredibly friendly and thoughtful. We had to leave early …

София Б.
Jul 2025

It was a magical vacation in an amazing place! Very chic, clean and cozy rooms! Incredibly delicious food! Beautiful clean beach and swimming pool! I liked absolutely everything! I was most impressed by the attitude and care of the hotel staff! They helped with absolutely everything we needed help w…

Mario M.Top Reviewer
Jul 2025

This indeed is a tropical paradise and there are lots of staff looking after it too. After an initial small problem with our beach room air conditioner, we were given a room with a working one for that first night and the next day we were upgraded to a beach room with its own private pool probably a…

Kalam H.Top Reviewer
Jul 2025

Wonderful hotel in Phu Quoc. Ocean Breeze villa was amazing. Right in the beach. Toy can fall asleep to the sounds of waves crashing. Staff are very friendly. Service with a smile. There is grab taxi available to be booked almost immediately. The property is located in the north West of the island. …

Selima K.Top Reviewer
Jul 2025

We had a wonderful stay at Ocean Bay Hotel! The resort is beautiful, peaceful, and well-maintained. The room was spotless and stylishly decorated. We have been upgraded to a villa since this was our honeymoon. Highly recommend this hotel if you’re looking for a relaxing and luxurious getaway!

PhinoexTop Reviewer
Jul 2025

A very impressive resort. All we could ask for and more. My partner and I came in the off-season, July 2025, and were upgraded to a Seaview Villa (Thank you, Oceans Bay Resort). I would recommend this as you have your very own pool and some privacy. The weather is hot and humid with rainfall now and…

ferenc S.Top Reviewer
Jun 2025

My husband and I spent our 21st wedding anniversary in paradise. There was a problem with our initial room but the response from the resort was prompt professional and surpassed our expectations. Our suite, the pools, walkways, and beach were beautiful but best of all were the great staff. A highli…

Ivy Z.Top Reviewer
May 2025

We had a wonderful stay at Ocean Bay Hotel! The resort is beautiful, peaceful, and well-maintained, with lush tropical surroundings and direct beach access. The room was spotless and stylishly decorated, and the breakfast selection was excellent every morning. A special thank you to Ocean, one of t…

Caitlin C.
May 2025

Island paradise !! Have never stayed anywhere like this before. It was a wonderful experience. The private beach is gorgeous with ample sun loungers. The room was spectacular; a work of art! Bathroom is beautiful and almost outside which was a novel but appreciated experience. All the staff member…

Max B.Top Reviewer
Apr 2025

We got married here this month! The staff went above and beyond to make our stay magical. We had a beach villa with a pool. Room was very clean and love the furnishings. I do think it would be better if the bathrooms had mosquito nets blocking them from the outside but this did not compromise our st…

Charlotte T.
Apr 2025

Fantastic stay at the end of our 3 week trip to Vietnam. The staff were incredibly helpful and friendly - even fetching some toiletries from a local store free of charge for us. The room was beautiful and felt like a true oasis. With regard to the other faculties, it felt that there were always ampl…

Lilly P.Top Reviewer
Apr 2025

Rating: 10/10 – Absolute dream resort in Phu Quoc! If you’re going to Phu Quoc, you should definitely book the Ocean Bay Resort – it’s truly the best you can find! From the moment we arrived, we were warmly welcomed, and throughout our stay, the service was outstanding – especially Hua, who took su…

Sapar S.
Apr 2025

Our stay at this resort was truly exceptional. From the moment we arrived, we were impressed by the warm hospitality and professionalism of the staff. Even though we arrived earlier than the check-in time, they went out of their way to accommodate us in a vacant room, which made a wonderful first im…

Nicola
Apr 2025

Paradise in Phu Quoc. What a wonderful resort. Really can’t fault it. Beautiful location on a lovely beach with warm sea water and amazing sunsets. Rooms are excellent, clean and spacious, with comfy beds and amazing views. Staff are particularly helpful and friendly. In particular Trung Nguyen who …

Megan M.Top Reviewer
Apr 2025

My college best friend got married at Ocean Bay and beginning to end, this place exceeded our expectations. The design and beauty of the resort including the pool and grounds simply cannot be matched. It’s oceanside to a perfectly maintained beach and a beautiful private pier with an excellent, scen…

Fred J.Top Reviewer
Apr 2025

we spent 3 nights there in total and paid around 350 Euro in April 2025. We got Bungalow 7A. Price value was definitely very good. I want to point out pros and cons, which they hopefully can improve for future customers. +++ the beach is super nice. some parts have rocks, whiles other parts don't. …

Iain S.
Mar 2025

I live in Vietnam and I’ve stayed at a lot of resorts here. The views and the facilities are amazing, but it’s the service that completely sets these guys apart. It feels like more of a couples resort, but we arrived with 8 friends for a birthday and the staff were just awesome. They upgraded us to …

Trip.com M.
Mar 2025

It was really great full for this resort. When i arrived at this resort that i knew booked wrong date to stay. Luckely, they solved our problem so easily and even they arranged more  expensive and sea view room.Also staff were so friendly and meal was tasty. Everything there was really great experie…

Anikó B.Top Reviewer
Mar 2025

Even more beautiful in real life! The garden is amazing, the rooms and public spaces have a very nice design, lots of natural elements - together they create a very relaxing atmosphere. The resort has the best beach of the island, perfect for shelling and sunset enthusiasts like me. The location is…

Mattheus S.Top Reviewer
Feb 2025

Cannot think to give the resort anything less than 5 stars given the levels of service, attention to detail and price-quality ratio. We stayed in one of the bungalows and had an amazing four night stay. Note that in the surrounding area there is not much to do other than a few local restaurants, ho…

Rait K.
Dec 2024

Ocean Bay Resort beachfront hotel in Phu Quoc exceeded all our expectations. We originally planned to stay for just a few days, but ended up staying for 9 days. The hotel manager, Mr. Trunk, made this possible by always offering us the best prices. His professionalism and attention to detail were ex…

Sumi K.
Nov 2024

Staying at this hotel was an amazingly special, comfortable, and fantastic experience. The nature-friendly rooms, pristine beach, stunning infinity pool, and excellent food and drinks made it unforgettable. We didn’t visit anywhere else during our stay because the hotel had everything we needed. Th…

N E.Top Reviewer
Oct 2024

We stayed for 7 nights in a villa and had the best time! The food at the restaurant was enjoyable, despite some reviews saying otherwise—the pizza was absolutely delicious. The breakfast had many options, but we didn’t enjoy it as much. The resort is beautiful, especially watching the rain around t…

Trip.com M.
Oct 2025

Great place, the only downside is dinners, no one informs you that if you want to eat dinner in hotel restaurant you need to book a table, when you arrive there during dinner time there is no tables for hotel guests cause they’re all full with outside customers.So people, book a table if you want to…

SBoseTop Reviewer
Jan 2026

We had a great time at Ocean Bay. This is a beautiful property specially for the couples and those who need a far isolated destination from the maddening crowd.Grab is easily available and the greenery takes the guests to the forests. The guest relationship manager,Hue is an asset of this hotel.She …

daniel P.Top Reviewer
Jan 2026

Lovely resort we enjoyed our stay beach is lovely and clear only downside would be the rooms are definitely due for an upgrade especially the bathrooms The showers are extremely low pressure barley work the bath although looks rustic really isn't usable as its rough stone Lighting is very limited an…

Rafael M.Top Reviewer
Dec 2025

The resort is really beautiful and very green. Overall, it’s a good place to relax. Unfortunately, there are currently a lot of construction works taking place on the beach, with excavators and so on, so it’s noisy during the day and can be quite disturbing if you’re trying to rest. I would have wis…

Kevin F.Top Reviewer
Oct 2025

The hotel is absolutely amazing. The service however is somewhat disappointing especially around the bar and food service. We had to wait ages to be served, food brought to the wrong table, etc. on one occasion we waited for food and drinks for 40 minutes and then have up and went to one of the rest…

Kristina P.
May 2025

This is a beautiful property. The jungle bungalows are a unique feature for a stay. I only had one full day on the island but a 4-5 day stay would be perfect to combine activities and some rest and relaxation. The resort is quiet and private. The food is adequate and had I been there longer, I wou…

TPTop Reviewer
Dec 2024

Ocean Bay Resort is a wonderful place with several highlights: • The staff are incredibly friendly and welcoming. • The entire resort, including the rooms, is exceptionally clean. The rooms also feature air conditioning, which is a big plus. • The beachfront restaurant is stunning, and the price-per…

Trip.com M.
Sep 2025

We stayed for 4 nights and enjoyed the peaceful and friendly staffs they are amazing, nice, and always helpful, whatever you need.Buffet breakfast with a variety of choices. Taste ok.

Mahmood A.Top Reviewer
Mar 2026

For those looking to stay literally in the nature and having a toilet out in the open. Left after the first night to a hotel with proper rooms and a view from the room instead of staring at bushes. I’m sure this hotel is suited for other people but unfortunately not for us. Water in the shower was…

Victor “.Top Reviewer
Feb 2026

Last year sunbeds with towels at this beach cost 200,000 VND. This year the price has increased to 500,000 VND per person. We were surprised by such a significant rise. There was no beach bar this time, only staff collecting payment for sunbeds and umbrellas. Because of the higher price, many sunbe…

Muppala A.Top Reviewer
Dec 2025

Love the location, private beach access, and the friendly staff. However, the rooms could be better maintained, and spacious.

klaus M.Top Reviewer
Dec 2025

The Ocean Bay Resort is generally nicely designed and enjoys an attractive waterfront location. However, in my view, it clearly does not meet 5-star standards—especially when considering the prices charged. One of the main drawbacks is the pool area. The hotel’s music clashes constantly with loud m…

Alex A.
Dec 2025

Not a five-star resort - they should take that down. I wish we didn't stay here for our honey moon for a few reasons: 1. Overcrowded beach / pool - Hard to relax, you feel on top of each other with other guests so close to each other. At one point I also saw a mother of a baby have a diaper out on …

Sarah B.Top Reviewer
Nov 2025

Beautiful grounds, loved the jungle garden sort of effect. Well kept beach with incredible sunset views! Service is decent, some nice people working there, especially the breakfast manager who offered us ginger tea when she noticed we were sick. Pool is nice to look at but didn’t seem to be cleaned …

OliverTop Reviewer
Nov 2025

Not exactly luxurious but at this price it's ok. We had a decent 7 night stay here but there are a few things to note. The beach: The beach treats you to a lovely sunset and is relatively clean thanks to staff maintaining it daily. If they did not a lot of plastic rubbish would accumulate quickly. …

Joey C.Top Reviewer
Jul 2025

+: There was a beautiful and peaceful beach view, and the restaurant (Ocean Bar & Grill) was beautifully situated just beside. The breakfast spread was extensive and good too. Massage and spa were really professional and wonderful – I felt really relaxed after. The staff at the reception were really…

Jan E.
Jan 2026

"We (family of five) booked this hotel based on location and reviews. We should have looked a bit more into the reviews, but lesson learned as one can see in my review. 1. Very bad service throughout our stay. 2. Location was okay, but it took approximately 30 minutes by taxi to Dong Dong market. 3…

Miss H.
Aug 2025

Well this resort was nothing like what i expected, the rooms are old and rusted , the bathrooms are primitive we had trouble getting proper flow of hot water. The breakfast buffet was disappointing, not so many options , very crowded and they never refill There were so many restrictions if you wanna…

Andrii A.Top Reviewer
Jul 2025

Very overrated hotel. Everything is good here it's a jungle-that's it. Service is very bad, staff are very good at playing with their phones. Be careful when you check in, even if you paid for your room 2 days before you arrived at the hotel, they still want to do weird manipulations with your credi…

Tom K.Top Reviewer
May 2025

We LOVE Vietnam and have vacationed at various 5-star resorts. Unfortunately, the Ocean Bay can't compete. The entire complex is showing its age; some of the furnishings in our room were broken (faucet, toilet seat, sliding door lock, etc.) and were ignored by the staff throughout our entire stay. A…

Trip.com M.
Oct 2025

Run away from this hotel ! The hotel was not so clean the room had twice broken toilets we needed to ask staff to fix it cos cleaning lady don’t , and the roof was leaking during rainstorms + no dehumidifier inside the room so everything was smelling weird. So many mosquitoes as well by the receptio…

Алексей А.
Feb 2026

Very disappointing experience. The hotel has a lot of serious problems, including cockroaches, which is completely unacceptable. Cleanliness and maintenance are clearly being ignored. Meanwhile, the manager, Huy, seems to have plenty of free time to walk along the beach instead of actually managing …

Полина Е.Top Reviewer
Feb 2026

I had an absolutely terrible experience with this hotel. The staff are unbelievably rude — not only to guests, but even to people who simply come to the property. The manager, Huy, along with the rest of the employees, treat people with complete disrespect. They literally chase people away from the…

Hans S.
Feb 2026

I am very disappointed with my stay at Ocean Bay Resort in Phu Quoc. First of all, the resort was extremely overcrowded. It felt chaotic and far from relaxing. The common areas, pool, and beach were always full, making it impossible to enjoy a peaceful vacation. The food was another major disappoi…

Orsi H.Top Reviewer
Jan 2026

Pure environmental concept, waste management, sewage into the sea. Not well organised reception, restaurants. Hygiene, cleaning is not up to 5 star hotel. Food poisoning from the sea plate. The entire hotel is not up to 5 star standard.

Marius A.
Nov 2025

Aparently staff is instructed if needed to kill dogs in their beach even if they friendly, so im not sure if its best enviroment for holidays ;) and btw they have one of the worst kitchens on island even it looks fancy, have a nice holiday here!

Harm H.
Oct 2025

Beautiful location, but one of the most frustrating hotel experiences we’ve ever had. Twice the cleaning staff left us bills for “damages” we didn’t cause and both times this only happened when we were not in the room. It honestly felt like they were intentionally trying to rip us off. The first ti…

Rachitha K.Top Reviewer
Sep 2025

This property is huge and beautiful , has private beach which is clean even during monsoon. Water color wasn’t great tbh. But I don’t understand all the positive reviews. 1- They didn’t inform about the free pick up and drop service before we arrived, so we took taxi. We could have used the service …

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