Park Hyatt Saigon

Park Hyatt Saigon: A world-class luxury experience. From the elegant white doors to the grand chandeliers and sophisticated French colonial architecture, every corner is breathtaking. The rooms are impeccably detailed, featuring classic lamps and fresh welcome fruits. Afternoon tea here is an art fo…

Beautiful hotel, excellent service, and delicious cuisine in the heart of the city!

Amazing service, great property and great location. One of the best park hyatts i have stayed at

⭐True Hospitality Thank you Ms. Thư (lady in yellow hair) & Mr. Duy (bartender) for be my friend n make delicious mocktails. You made my night 😊🌷💕

Beautiful hotel, beautiful room, centrally located. Excellent and attentive staff.

Exceptional Stay at Park Hyatt Saigon — Thoughtful, Refined, and Seamless Our stay at the Park Hyatt Saigon was exceptional from start to finish. The location simply can’t be beat — right in the heart of Ho Chi Minh City, walkable to major cultural sites, shopping, and some of the city’s most beaut…

Another great stay. Breakfast is even better than the great breakfast in our previous stay. All the staffs are amazing. We truly love the stepped back in time classy French colonial style of the hotel. Great ambience. The Park Deluxe Suite is truly the best one in the hotel with view of the tropical…

Top notch service. Professional and helpful staffs. Hotel is a iconic at a prime location

Had the best experience at PH Saigon. Thu Hang Tran really made out stay magical, going out of her way to accommodate us in every way imaginable. Her, alongside the rest of the PH Saigon team really set an impossibly high bar for hospitality. Highly recommend this hotel for anyone visiting Saigon!

A very lovely, period hotel in an excellent location. Hotel staff, particularly at Reception, in the Business Centre, Room Service and Concierge were truly exceptional.

A stay at PHS is a visit to nostalgic days gone by. You can feel the history between its walls and everything this wonderful hotel serves up is clearly designed to enhance those feelings. Service is top notch, the staff all speak perfect English and take pride in making the service extra warm and …

Great hotel, however I must record how kind and caring the staff have been to me while ill. It gives one faith in humans when an individual receives such care in what after all is a large hotel. PS The best boiled eggs!

Brilliant service from the entire team. Visited in Jan 26 with wifey...Dinner @ Square One, Opera & Park Lounge were outstanding…also tried the spa…massages were probably the best experienced. We look forward to returning in July for a quick 4 day break again.

This is a wonderful, luxury hotel with beautiful interiors and rooms in a classic French colonial building. The service was incredible and we were impressed with the stunning pool and bar service. The drinks were beautifully crafted with happy hour options. The hotel is in a great location, has a va…

I love this hotel and it is assuredly the best hotel in Saigon. There is no substitute for quality and the Park Hyatt certainly understands snd practices this. Love your hotel and the assured quality service

Best Hyatt property that I have experienced. Best hotel in Vietnam. Everything is just right.

Hotel Atmosphere: beautifully designed & well-crafted. The art curated for the space are masterpieces. It left me feeling proud of art that is made by a Vietnamese artist. Bedroom/amenities: The layout of the bedroom & furniture felt comfortable & inviting. Everyday waking up & returning back into …

This hotel truly deserves five stars. The service was exceptional—staff were attentive, friendly, and made us feel welcome throughout our stay. The room was elegant, quiet, and very comfortable, with high-quality furnishings and excellent cleanliness. Every detail felt well thought out, from check-i…

My wife and I loved this hotel. So much so we have booked it again for our one night stop in Saigon en route home. It is beautifully decorated and finished, well run, the staff are very professional, hard working and, frankly, adorable. The pool area is outside in a busy city centre, so will obvious…

This was our best Hyatt stay in 2025 (out of 100+ nights). Our expectations were exceeded, especially regarding customer service. Our feedback is mostly positive, which is rare for us as we have high standards. Customer service was perfect. Every time we went to the front desk, I felt like the pers…

One of the nicest hotels I have ever stayed. Incredible service, clean and comfortable rooms, gorgeous pool, well equipped gym with lots of sunlight, friendly staff. Great location in HCM and several great restaurants on site. Could not recommend more.

Nice hotel.Pool area and snacks around the pool excellent and service .Rooms are clean and a decent size .Excellent staff and service all around .Breakfast was nice but we was expecting a little more variety from the buffet . A la carte was good but not excellent .

The best location if you want to see the most worthy places/attractions in Saigon.

It’s rare to stay at a hotel that does such a good job anticipating your needs without you having to say a word. It’s in a great location in District 1. The staff were great. The on-site spa was very relaxing. Great breakfast with an exceptional variety of foods.

I recently stayed at the Park Hyatt Saigon and it was my first time. What a wonderful experience. I can’t say enough good things about this hotel from the decor, the service , the food, the pool. We arrived quite late and had the room service which was excellent and prompt. The Tea time and breakfas…

Excellent establishment. Thank god for this hotel otherwise I would have left Vietnam. It provided the safe haven to us, from the dirty chaotic smelly city vibes. The highest hygiene and cleanliness standards in all of the hotels we stayed at in Vietnam. Superb. Breakfast was the best breakfast we h…

My stay at Park Hyatt Saigon was absolutely wonderful! 🤩 The rooms were beautiful and comfortable, and the service was truly exceptional. The location is perfect for exploring the city. I highly recommend it! ✨💖🌿

This hotel is stunning. From the chandeliers to French style furniture. But it's the staff that make it. Breakfast and the pool staff were attentive without being intrusive. The breakfast staff knew our names and kept our coffee and teas topped up without having to ask for it. I understand when t…

We had a tremendous couple of stays at the Park Hyatt Saigon. The service is outstanding. We were also very impressed with the fantastic breakfast as well as lovely pool hidden away from the city. We look forward to returning.

Great service, especially in the Opera House restaurant. Lovely rooms, comfortable and spacious. The buffet was amazing! Hotel was clean and beautifully maintained.

My third stay in the Park Hyatt property within a month all at different countries. As usual and as expected, the staffs were helpful and attentive making my business travel a breeze and relaxing. One thing worth mentioning, the standard and consistency in service is top notch as compared to many 5 …

Love the hotel bar “2 lam son”. Ladies night every Wednesday is a must visit too. Great staff and manager.

We had a wonderful stay at this beautiful hotel. The staff were all so friendly and welcoming and the rooms were lovely. Great singer and pianist in the bar where we had enjoyable evenings.

We thoroughly enjoyed our stay. Service was excellent and loved how elegantly put together the whole hotel was. Especially loved the beautiful array for fresh flowers at the entrance hall. Location of hotel is ideal too.

We stayed at Park Hyatt Saigon 10/6-10/9 2025. This hotel is absolutely beautiful. Rooms are spacious, staff is friendly and food is good. Location is walking distance from the palace, market and right next to opera house and high end shops. There is no uber here but Grab works the same! I highly re…

Amazing for luxurious experience breakfast. Come as group of 4. Total bill for breakfast 2.4 mil , quite high in price range . However, it’s exquisite experience and worth to drop in.

Excellent hotel. Everything about it is 5 star. All staff go above and beyond.

Everything about my stay here was perfect! Great old school luxury vibes with amazing attention to detail from all the staff! I was celebrating my birthday when I was here and was constantly wished by staff on my special day and got a cake during breakfast which was a nice touch along with tons of a…

We recently stayed at Park Hyatt Saigon and had a wonderful experience overall. During our stay, we encountered a few minor issues, but everything was promptly and professionally handled by the Director of Rooms and the Front Desk Manager. Their attentiveness and professionalism truly reflect the hi…

Old hotel but very well maintained. Staff was very friendly, and helpful. We came only for dessert. Their coconut ice cream was incredibly delicious. The chocolate cake was good as well, but the ice cream needed to be more creamy and with more orange flavor to balance the richness of the chocolate c…

I stayed there for 5nites n I must say the service is top notched , one of the best in the world. I want to give special tx to Nga n Minh fr the concierge, they go beyond to help me. Like I order clothes online , they help me fr ordering to shipping , communicating with the vendor tirelessly. First …

I was greeted with a fantastic Lychee tea, the rooms were perfect, food at Square One was some of the best I’ve ever had.

Park Hyatt Saigon During our 2024 trip to Ho Chi Minh City, we had the pleasure of staying at the Park Hyatt Saigon, a hotel that perfectly marries timeless elegance with modern luxury. Nestled in the heart of the city, this iconic hotel offers a serene oasis amid the bustling urban landscape. From…

Park Hyatt is our home away from home whenever we visit Saigon. The staff are top-notch, from doorman to front desk and housekeeping. The hotel is centrally located to some great restaurants and culturally center.

This hotel in Ho Chi Minh City truly stands out from the rest. The service is exceptional, with staff going above and beyond to cater to your every need, including remembering special requests. The rooms are incredibly comfortable, making it the perfect place to unwind after a long day. One of the h…

A Luxurious Oasis with an Unbeatable Location My stay at the Park Hyatt Saigon was a truly luxurious experience, anchored by its phenomenal location and beautifully appointed rooms. It's an ideal choice for anyone looking to explore the best of Ho Chi Minh City in comfort and style. Rooms: The room…

Very nice hotel and staff is so supportive. Thank you the wonderful lady at the reception that help us fix the problem at 4am!! Appreciated a lots. If I visit again, I will definitely choose to come back at this place.

Stayed here for 2 separate nights in April 2025. Really impressed with the food here. The staff were really friendly and helpful. Although the rooms might be dated but that’s the charm of it. Overall really enjoyed our stay here.

This hotel is a little dated compared to other modern, newly built hotel in the area but what makes this hotel stand out is one word: TOP NOTCH CUSTOMER SERVICE. Of course the price tag is high but you will get almost as high level of service as IHG Regent or other luxury hotel service. Very attent…

Park Hyatt Saigon is one of the most iconic hotels in Ho Chi Minh City, perfectly located for tourists looking to explore the city. The hotel features a classic and luxurious design that gives off a charming, old-world vibe. However, I did find the rooms a bit small and not well soundproofed. One t…

Excellent hotel, in the heart of Saigon. Stayed for 4 nights, and had a wonderful experience. Breakfast was included, and was a great start to each day - with buffet and a la carte options. Gym is good enough for a hotel, although could use a refresh on the weightlifting machines. It’s rarely busy…

This review is about the bar - lovely ambience, innovative drinks and overall great experience. What really stood out was that the bartenders went above and beyond to create custom drinks, and also replicate them on our next visit. Thank you :)

We recently stayed at the Park Hyatt Saigon with our two toddler-aged children, and I can honestly say it was one of the best hotel experiences we've ever had. After a long and exhausting flight with two little ones, we arrived in Saigon feeling completely frazzled. The moment the concierge opened …

We absolutely loved our stay at Park Hyatt Saigon. The suite was spacious, beautifully maintained, and perfect for a relaxing stay. One small but thoughtful touch we really appreciated was the complimentary shoe polish service—a classy detail that reflects the hotel’s attention to guests’ needs. Br…

Staying at Park Hyatt Saigon for two nights felt like stepping into a world of quiet sophistication — a pace apart from the lively streets just outside. The hotel evokes the charm of Raffles Singapore, with its colonial architecture and serene atmosphere. Interiors are adorned with Chinoiserie-insp…

It is the definition of elegance. Rooms make you feel like you are in another time, yet are very clean and fresh. The staff is there for everything you may need. Fantastic location for getting to many common locations. For me though, I felt like we missed out on a true Saigon experience by stay…

One of the best hotels I’ve been to. YouTube’s “flip flop traveler” was 100% correct on his opinion of this hotel. Room was lovely. Pool was excellent. Sound proof windows that actually opened were amazing. Above all the customer service was 10/10. I love traveling to SE Asia just for the food and g…

I’ve been a longtime resident of Saigon and a devoted guest at the Park Hyatt Saigon, it’s a place I truly cherish. The brunch here is, without a doubt, the best I’ve ever experienced. The hotel itself is stunning, with its elegant architecture that beautifully reflects the charm of old Saigon. Ever…

The Park Hyatt Saigon is a quiet elegant retreat in the heart of the bustling city. A mindful architecture reminiscent of the past French Colonial influence combined with the ease of modern comforts. The well-earned five-star rating is clearly reflected in the service. Every staff member shows the s…

Good points 1. The hotel is very gorgeous and High class2.Staff speak very well in English.3.Sound insulation is good.4.Well located, can walk to Saigon centre and coffee apt.5.Restaurants and convenient stores near by.6. spa nearbyBut there is no tissue box on the desk next to the bed.If I want tis…

Terrific hotel and some of the best service I've encountered. Room manager Hy in particular was very helpful. The rooms are comfortable and very pleasantly decorated. The hotel artwork is beautiful. Breakfast is varied and delicious. And location is perfect in central Saigon.

5 stars My stay at the Park Hyatt Saigon was nothing short of exceptional. From the moment we arrived, the service was warm, professional, and incredibly attentive. The hotel itself is stunning—elegant colonial architecture paired with modern luxury. Our room was beautifully appointed, quiet, and s…

This is my favourite hotel in Saigon. Every time we’ve stayed here, we’ve been consistently impressed by how much we enjoy it. Their breakfast buffet is simply delicious. After a long day, you can always relax at Xuan Spa.

We just completed a 4 night stay at Park Hyatt Saigon and were very pleased with our stay. The staff was extremely accommodating and made sure our 2 reserved rooms were connecting as we have smaller children. This was very helpful so we did not have to split up and our stay could be very comfortable…

Park Hyatt Saigon is a luxurious hotel that offers a blend of elegance and comfort in the heart of Ho Chi Minh City. While the rooms may be slightly smaller compared to the InterContinental, they are beautifully designed with a modern aesthetic and equipped with high-end amenities. The hotel's front…

This hotel is possibly one of the best hotels in Saigon. The location is great, placed right in the center of D1 near many tourist spots and great shops. The hotel always smelled really nice (especially with the fresh Christmas trees) and the rooms were very comfortable and clean. The service is als…

I had a very good stay. Room is nice clean and comfortable. Friendly and helpful staffs. Good experience all around. Facilities is well looked after. Breakfast line has a lot of variety and very nice vibe. Only 2 things that can be improved is no seatings to wait in the Lobby and very slow lifts esp…

The hotel is itself is gorgeous with massive chandeliers and impressive floral arrangements. People are dressed up and taking gram photos left and right, which was a little intrusive but it is a testament to how beautiful it is. But let’s get down to why this Park Hyatt really gets 5/5 stars. Becau…

We had a lovely stay here in January 2025. The hotel has everything you want from a city hotel - a nice location, impeccable service, an extremely helpful concierge, very comfortable rooms, a great gym and spa, and even outdoor gardens and a pool. On the design front, the hotel is in a beautiful col…

The hotel was stunningly beautiful and smelled really nice. The decor had inspiration of french colonial style… very luxury. The room is spacious with a firm bed. The toilet layout inside the room was well designed with a 2-way closet and hand railed shower. I arrived hotel late, went out and headed…

Best hotel in Saigon, look no further! Rooms are great and well maintained. Also a great points redemption for Hyatt members - status is also very recognized here. We stayed in a Lam Son suite which is nicely sized and designed. Has a nice view of a little park and buildings. Breakfast is one of …

Excellent hotel! The standard room is spacious. Very clean and well done in the upkeep of the building and rooms. Both service and location are also great. Breakfast is of high quality and lots of choices from the menu besides the buffet. We joined a day tour via booking from the hotel. I do find t…

The place is in a very convenient location. The food is ok. Staff is super helpful. But there I didn’t like 2 things: 1) it’s not allowed to take a picture with a camera. Even only your family member. 2) actually the floor in room wasn’t super clean, after my son walking with a white socks i saw a v…

The Park Hyatt Saigon has been our go-to in the city for years now (business and private) and after at least 15 stays it almost feels like a second home. If you appreciate colonial architecture this is the place for you to take in a building that breathes history right in the heart of District 1. Th…

Park Hyatt is one of only two true top-end hotel options in Saigon — surprisingly limited choice for such a fast-rising city. The historic colonial style, however, now feels more dated than timeless. The rooms and furniture seem to have lost some of their former glory rather than gained character w…

Beautiful and well managed hotel with outstanding facilities. Some little flaws that I hope would change is the use of plastic bottles, a pillow menu and more attention to detail when it comes to the welcome experience. Drink temperature was too warm and the welcome gift quite boring. I am sure a lo…

service is quite good, room seems a bit small compared to expectation, I will experience a few more hotels to compare during my travel time

The Park Hyatt Lounge offers excellent service and a beautiful, relaxing ambiance. Staff are attentive and professional, making every visit feel special. While it’s quite pricey, the quality of the experience and elegant atmosphere make it worth the splurge.

Everything here is wonderful. My suite is beautiful, luxurious, with a nice view. Housekeeping twice a day, clean and elegant. The food is impressive. I will come back again when I visit Saigon. The only weak point: the clean of the outdoor swimming pool. Hope it will be improved.

Still one of my favourite hotel if budget allows for my travel. Quaint old colonial style hotel that is centrally located and walking distance to major malls and sights within the city center Also love the attention to details during turn down service when my charging cables are neatly curl up. My h…

Date/Time: Around 12:52 PM, February 19, 2026 (based on card payment time) Location: Front Desk, Park Hyatt Saigon Staff Member: Believed to be a staff member whose name tag began with “VI,” seated in the middle position among the three check-in staff at the time. I would like to formally express …

Rooms quite dated. Service was great but a run down of the area and a map of area at check-in would have been nice.

My overall experience at Park Hyatt was satisfactory but fell short of the luxury and high standard expected. The rooms were nice, though the coffee machine was unclean upon arrival. The concierge service was underwhelming; they were unable to recommend any good restaurants and displayed a somewhat …

Great location and decent rooms and breakfast. Gym facility and pools were great. However, the guy working at the gym was hounding me over my phone being out. I wasn’t even recording anything or in anyone’s way, but he just kept saying no without saying any reason. There was also literally two other…

Sunday afternoon tea around $78 for 2 people. Handful of sweets and some savory. Totally not worth it. It wasn’t a bad experience but definitely forgettable. Would not recommend.

I and family had been there many times in past many years ! But this time is awful from the restaurant to the manager ( LAURA LE BRETON ) email ! No apologies that I complained the food even , even next day I traveled I come back no one clean my room either ! I DO NOT recommend to anyone that spend…

This is how they clean the room here. We stayed at the Wink for two nights before this, although the room was very small, it was spotlessly clean and a category 1 property. This is what they pass off as luxury at a category 5 Park Hyatt. Poorly managed hotel, they aren't familiar with recognizing el…

Went to observe the so called best sunday brunch in saigon. What a disappointment would this person eat there for essentially pizza and pasta as they described themselves as Italian. Now the Italians would be poo bearing this. No seafood no sushi no waygu no anything. My Vietnamese breakfast at le m…

Couldn’t take pics even when we just pulled out our phone (they don’t allow cameras here). We got reminded 3 times within one day literally ruined our mood.

In the hotel right now. Impossible to fall asleep because of all the noise. Doors are not properly isolating noise from other rooms. We had to wait more than an hour for our food to arrive tonight for Xmas dinner.

The price did not match the quality of service at all. For a place that claims to be a 5-star hotel or even “top 1,” the experience was quite disappointing. The staff seemed unprepared to handle situations professionally, lacked flexibility, and at times came across as disrespectful toward guests. T…

Used to be an oasis in the city, now sadly problematic: a noisy construction site facing the garden and pool, big cruise groups taking over, and a strange TikToker invasion in the lobby all day. Staff are unprofessional, check-in/out is chaotic due to poor English skills, and the street-facing rooms…

I really love this hotel, but the hotel allows young girls to take pictures every where and all day long, so its not possible to sit in the lobby and enjoy a drink without girls running around and taking pictures and disturbing the people who live there.

Never staying here again – worst hotel experience ever. I’m a frequent traveler and wanted to be objective. This hotel is known as one of HCMC’s most prestigious, with a good location. But it no longer deserves a 5-star rating. I checked out early and moved elsewhere because of 3 key reasons: Outd…

I recently stayed at Hyatt Saigon, and unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had. From the very beginning, the lobby set the tone for what was to come—it was small, cramped, and felt nothing like a property that claims to be of international f…

The staff needs major training of how to behave with guests at a hotel as well known as Park Hyatt. Was refraining from writing a bad review but 3rd experience in a row and I had to !! Awful experience !

Unfriendly receptionist who asked to remove video footage of the lobby even when there was no other hotel guests, only the artworks and himself. Apparently you can only take photos here and not videos for Instagram stories: it’s not a welcoming hotel by any means. The doormen and other workers were …

I didn't have a great experience at the lounge here. I was a walk-in, just grabbing coffee with a friend. Even though it was pretty empty when we got there, we didn't get any kind of welcome from the staff. They all seemed to have this really unpleasant look on their faces, maybe because I'm Vietnam…

I visited the hotel today for afternoon tea, but I felt extremely disrespected by the staff, particularly the table service and the lobby staffs. I am deeply frustrated as I was repeatedly asked to move or stand elsewhere, no matter where I went. If the hotel does not welcome external guests for af…

I had the most appalling experience at the Park Hyatt, specifically at their cafe Park Lounge. We were forced to wait for an entire hour after being told by the staff to leave the lounge and wait outside. The worst part? No one ever called us back. The staff’s attitude was shockingly rude and conde…