Hanoi Daewoo Hotel

As a frequent traveler holding top-tier status with several hotel programs, I was particularly impressed by the genuine, personalized service here, which made this stay stand out in its own quiet and elegant way. Truly outstanding hospitality.

Very friendly staff, very clean and spacious. An amazing pool and great breakfast, with lots of Asian and Continental options. Very convenient located.

Excellent stay! The hotel has a beautiful classic vibe and a stunning swimming pool. The rooms are spacious and clean. Great location near Lotte Center. Highly recommend!

I recently stayed at Hanoi Daewoo Hotel and was impressed by the quality of the commodity services provided. The room was well-equipped with modern amenities, including a spacious bed, reliable Wi-Fi, and a clean, well-stocked bathroom. Housekeeping was prompt and thorough, ensuring a comfortable an…

Definitely a place worth 5+ stars 🌟

The hotel was clean, comfortable, and the staff were incredibly friendly. Jade was especially helpful. I had a great stay.

Nice place to stay for experience Honoi city. Just opposte of lotte Mall

I want to share feedback for Mr. Justin, They were very helpful and provided great service.

Nice hotel for business stay , near to a big mall

I had a wonderful stay at Hanoi Daewoo Hotel. The rooms are spacious, clean, and elegantly furnished, providing a very comfortable environment. The Club Lounge on the 16th floor is a real highlight, offering stunning city views and a relaxing atmosphere. A special thanks to Hailey, the Guest Relatio…

Get hotel near Australian Embassy and Huge shopping centre

My stay was absolutely amazing! The staff were very friendly, the food was excellent, and the customer service was outstanding.

Good hotel, so comfortable.

I love the bed cloth and linen here, soft and comfortable . Room is quite big and clean. Many furniture is a little bit old but in general it is still good though.

I came here to attend an event. Great space, clean, airy and luxurious.

Love the view from our room on the 10th floor. Nice pool, good service. Great room rates compared to other 5 star hotels in Hanoi. Will definitely come back!

Stayed here for a workshop, the hotel provides comfortable rooms and plenty of food options, a spa and outdoor pool.

From the moment we arrived, the hotel staff made us feel incredibly welcome. When we got to our room, we were delighted to find a complimentary bottle of wine, a platter of food, and even a birthday cake, such a thoughtful touch that truly made my day. My wife and I thoroughly enjoyed our stay. We …

One of great hotel in Hanoi. Good breakfast with different options every day. Rooms are big, bright, and clean. The hotel has a nice pool. It's close to big malls, restaurants, and everything you may need. Nice staff.

Motors bikes are not allowed from one end of the gate. Becomes difficult to enter during rush hours due to long signals and them taking a long U turn.

Exceptional service and cleanliness and comfort. Great amenities. In central location and easy to get to everywhere

A very comfortable stay. Even though language was a problem, the staff managed everything very well. Thankyou for a warm stay

Stayed here for 4 days. Lovely hotel manned be very friendly helpful staff. Location is away from the main tourist sites but with grab everything is accessible. Highest viewing platform Hanoi is across the road. Pool is great and was very quiet while I was there. Special thanks to the room cleaning …

Right from the moment I stepped into the lobby, I was impressed by the luxurious atmosphere and the staff dressed in traditional Ao Dai who greeted guests politely, warmly, and were always ready to assist. I especially want to compliment Ms. Thao – who supported me with great enthusiasm. At first, …

The hotel is clearly a bit older — the building and interiors show their age, The front desk staff really made a difference. Lily, who I think is the manager, along with Zoe and Juni, were all friendly, professional, and easy to talk to. They were quick to help with any questions or small requests,…

Loved it, very convenient. Rooms are always clean, good service, staff are kind and cooperative.

This place was an absolute gem! From the moment we arrived, the staff were welcoming, kind, and genuinely attentive — their hospitality made all the difference. The overall atmosphere of the hotel was calm, stylish, and inviting. The interior design had such a beautiful balance of comfort and elega…

The room is cozy and spacious. The staff is kind and friendly. I will definitely stay here for my next trip to Hanoi.

Very nice stay. Receptionist did his job good. Overall great stay with good breakfast. Receptionost name is Smith chinh

Really enjoyed my stay. The location is good. Just opposite Lotte Mall. Near to everywhere. Good food a Hotel's Cafe name Broadard. Good food . The hotel is clean, safe & comfortable.

All the staff were nice, friendly and lovely. They gave me unforgettable memories and services, Thank you Danial and your team. The breakfast was also delicious and had a variety of dishes. We would like to come back next time.

The room is cozy and spacious, the interior of the hotel and room is quite vintage but classy. The receptionists are friendly, the vegan breakfast buffet (which was only available on request) was amazing. Overall, had a really great 3 days and 2 nights stay in here.

My stay at Hanoi Daewoo Hotel was fantastic. The hotel offers excellent facilities, including spacious rooms, a great breakfast buffet, and a well-equipped gym. However, what truly stood out was the exceptional service provided by Nicole. She was always ready to assist, whether it was offering local…

I recently stayed at Hanoi Daewoo, and I must say it was an absolutely wonderful experience. From the moment I checked in, the staff made me feel incredibly welcome. A special mention goes to Nicole, who truly went above and beyond to ensure my stay was comfortable. She was so helpful in providing r…

Great experience of staying here while in Hanoi. Rooms are luxurious with well amenities. Food is awesome tasty. Overall it was a great experience with this hotel during my visit to Hanoi.

prefer room with river view. walking distance to Lotte World. great service. prepared sumptuous packed breakfast for early morning flight departure

Its classic elegance and legendary hospitality create a truly exceptional stay. The spacious rooms and indulgent spa ensure a relaxing and comfortable stay.The picturesque gardens with the largest swimming pool in the city offer a welcome respite in the heart of Hanoi. Its location next to Thu Le La…

A nice hotel in the (Korean district) of Hanoi. The rooms were very clean, and the breakfast was great. The staff super friendly and would recommend if on a business trip

Maybe one of the best hotels I've ever been in, great hospitality, and all of the staff is so polite and happy to help, especially the young girls in the lobby, such a pleasure to stay there, got and upgrade without even asking, and their buffet in the big restaurant is amazing, you can literally ge…

All staffs are so concerned and helpful Breakfast is excellent taste Especially Mr Harry was excellent staffs He arranged the city tour and Ha long bay cruise trip was excellent and enjoyable . He make sure that we are being taking care off And safe back to hotel . … such a concern staff , well don…

From the moment I stepped into Hotel Hanoi Daewoo, I was enveloped in an aura of opulence. The rooms exuded a perfect blend of modern elegance and comfort, creating a haven after a day of exploration. The attention to detail was exceptional, from the plush furnishings to the panoramic views. The st…

maybe not the newest nor fanciest hotel, but definitely the most cozy hotel in Hanoi. To my family, this is always the No.1 choice to stay in Hanoi. The location is great, not far from any particular spot, lots of enjoyable equipment, restaurants and room service are delicious.

Nice, huge rooms with a great view. I love the breakfast but after three or 4 days I got tired of the same food everyday. The pho is good. The coffee is fantastic.

The hotel is a bit old, and it is next to an unfinished metro construction. However, the service is great, the staff is attentive, and the facilities are good. From check-in to check-out, the experience was pleasant and speedy. Location is good for shopping and dining.

Nice not expensive hotel. Big rooms. Nice outside pool. Try to get a room with view to pool and lake. Otherwise you sleep on top of a busy and noisy crossroad. Large good breakfast buffet. Nice lounge and coffee shop sitting area. Friendly staff. Attention if you want to check in early whether you m…

Amongst all the other high-end hotels in Hanoi, Daewoo is definitely the veteran. Situated right next to a lake (hence the name, which means big lake), the hotel offers an unusual view into downtown Hanoi. The service at the hotel was excellent, at par with other high-end hotels in Asia. The staf…

This looks like an awesome hotel situated just opposite Lotte departmental mall, giving guests the great convenience of buying any regular sundries or having a cheaper meal as opposed to having them from the hotel. Excellent layout from lobby onwards that gives a grandiose ambience the moment you st…

Location was fantastic. Room is clean.

Excellent, professional and polite staff.My wife and I are very happy that we selected Daewoo For our vacation and we look forward to coming back to this hotel.We are very impressed by the professionalism, politeness And friendliness of the staff.

I am in Hanoi for work and this hotel is near where I need to be, but the location might not be ideal for tourists who want to stay closer to the old quarter and tourist attractions. Rooms are big and very clean, though dated. Gym has many equipment.

Excellent reception and concierge. My last day is morning flight at 7am. My taxi is delayed and he helped me to confirm friendly. It's friendly and great service hotel. Highly recommended to stay while in Hanoi.

Overall this hotel is good for business trip.

Hotel feels a bit tired , but personnel are doing their best to accommodate traveller’s needs . Ask for a room with lake view - it is amazing

Nice clean place in convenient location.

Spacious and clean room. Things are a bit old. It did not meet my expectations for a 5 star hotel, but it's okay. Staffs are attentive.

Facilities inside are quite old and carpeted areas has some odour. Service and area is great.

PROS: - great customer service; shout out to Daisy the concierge manager who was amazingly helpful - great breakfast buffet - the hotel, although somewhat worn and old fashioned, is lux with fine detailings - the rooms are spacious and clean (we were in a suite) - the outdoor area with the koi pond …

I attended a 3-day seminar at Daewoo Hotel in Hanoi, and though I didn’t have the chance to explore the bedrooms, my overall experience was positive. The hotel is conveniently located in the city center, making it an ideal spot for business events. The service was efficient and professional, with at…

Great location, by the lake with good view but may want to think twice before booking. Outdated room and some rooms only place for power plug is desk area as ancient time does not have smart phone which require charging I think. Staff are inattentive and rude. House keeping seems be too busy to clea…

This hotel has probably not been updated in over a decade and is really seeing its age. However, it is still Well kept and clean. Service is spotty. Was greeted by a very pleasant and friendly staff at the door. But check-in experience was very different, and felt both procedural and anonymous. Loc…

A 5 star hotel which was clean . The breakfast choices are same everyday. If you want to eat in the hotel its too expensive. Location is far away from attractions. You may get a grab to the hotel but when you return the taxi will drop you off someplace and need to walk. Peak hours can't get grab.…

The Daewoo is nice, the service and amenities are 5* but it's a dated. The rooms look like they've been the same for 20+ years. They're well maintained.

Stayed here for one week, over all the experience was good. The location of the hotel is amazing with everything you want in walking distance. The staff were all super friendly and helped me with getting new SIM card and money exchange. The only problem I had with the hotel was that it seems to be …

Hotel is 5 star hotel. Very nice entrance & the lobby. Breakfast is remarkable and plenty of choices. Rooms are spacious and tidy. Little old hotel and beds are on the hard side.. would stay here if i need to..

Rooms are big and comfortable. I had one with view to the lake. Very nice. The furniture and carpet are a bit old and stained but otherwise clean. The pick-up from the airport did not work good unfortunately.

Great hotel. Room is clean, a bit spacious. They serve western style buffet in the morning. They have a gym , but the gym equipments are old school and rusty

This 5-star is located at the business area, but you can also find some big departments nearby. The room is big but it is old and ill-equipped, I especially don't like the bathroom which lacks lots of my basic requirements. The carpet in the room seems dusty that brings me my nose problem. The staf…

Not a 5-star hotel, but good none the less. The hotel is big and has many amenities. The service staff was helpful and friendly. Language was sometimes difficult. Good lounge on the 16th floor and bar at the top. My room was dated. Room was prepared every morning. For sure I was stay here again.

The staff is beyond nice and always there to help and make u feel more comfortable. Breakfast is amazing,everything u could wish for, and dinner buffet is even better! Spa needs some renovation but like I said the staff is so nice and welcoming. The pool area is beautiful... true oasis and right pla…

I spent about a week here at the hotel and I enjoyed my stay. The rooms were comfortable and had all the essentials. Nicely air conditioned everywhere and an outdoor pool to cool down. Great breakfast range although the pizza ordered from room service could be better. I would definitely recommend th…

The hotel is clean, bed is comfy. But the building itself is quite old, with wooden ornaments everywhere. The staffs were helpful and speak good English. Has issue with the bathtub's drain plug during the stay.

It’s a pop up plan, location is superb, but I dont find the staffs here friendly. The hotel is quite old, the beddings are not as good as its name suggests.

Great location, very clean, nice food.However the service is really bad. I had to request and explain many times to the receptionist as well as the room staffs to put the 2 single bed into a king size bed as per my booking requirement. However, they did not cooperate and try to find reason not to do…

The pillows were too soft and not comfortable. The gym equipments were very old and out of date.

One of the first 5 start hotel in Hanoi, it has been opened since 1996. I love the design of the room. The drawback would be the open swimming pools and the poor equipment of the Gym.

“Not worth coming back” They're doing renovations on their swimming pool. They need to upgrade some of their facilities because it's a bit outdated. The thing that bothered me with their pool use is that when we went there in full on hotel robe and hotel slippers, we were still asked if we really s…

The food is delicious. The room is a bit lacking for the standard: the metallic smell from AC, the windows cannot be opened to lessen the smell, the toilet's seat and lid lack of damper.

Decent hotel, friendly staff, nice lobby and pool. However, for the price you pay for the rooms they could be much nicer. Room required paintwork. Small cracks in the ceiling.

The service was good and the staff were all friendly, it meets the luxury hotels standard. But the hardware really needs some renovation, the room was out of date, does not even have a socket in the room, have to use the one in the bathroom

I really like the Daewoo hotel Hanoi, on of the oldest luxury hotels in Hanoi. Beautiful building, amazing reception hall. Very cozy and clean. The quality of the breakfast is really good, the stuff is really friendly and helpful. But, the rooms really show, that the hotel is more then 20 years old …

Overall experience was not worth it. In the end I actually wished I had booked somewhere else. We initially booked for the use of the pool... The pool was not very welcoming... although there were staff present with towels... no effort was put in to help uncover chairs or umbrellas when approaching …

5 star hotel with very big rooms. However requires renovation as carpets are tainted and looking dirty and other spots in the rooms are looking old. Hard beds, good amenities. Nice view from hotel room esp for rooms with pool view. Next to Lotte Center mall.

The room is ok, but I gave 3 stars because the toilet has something wrong with the water so it has some black marks. At first I thought it was dirty, but they said no it was because of the water marks. Big swimming pool. They also have pool for kids. Nice view looking from the room to the swimming p…

It's a really old hotel that could benefit from a refresh/ upgrade. While staff are polite and well intended, appears to struggle with effective communication with guests and guest centric service. Location is ok - there is agreat Lotte mall across the busy road but very little else around. Would …

The rooms smell absolutely disgusting, and the lack of staff assistance was appalling. We arrived late at night and had to lug our heavy luggage up the stairs to the reception with no one to help. The only good thing is the breakfast buffet was a highlight with delicious local options.

This is supposed to be a 5 star hotel. It’s not in my opinion. Very dated rooms. Water stains on carpet, funky smell, room furniture and style very basic. A/C not working in the room. Set to 10 C just to try to get the room cool. Stayed 27.5 the whole night. Asked for a new room, tried it out, same……

It’s my third stay at the Hanoi Daewoo Hotel. My last two visits were very pleasant, but this time the experience felt significantly downgraded. The lobby was crowded with tour groups and quite chaotic. Worse, the room was disappointing — when I checked in, the toilet had clearly not been cleaned pr…

This would have to be one of the worst hotels we have ever been to. From the minute we tried to cancel our booking (for a very personal reason) and get our money back, which the Hotel disallowed, we should have seen the warning signs. Check in was terrible, they would not co-operate with anything we…

I am genuinely surprised that in 2026, a luxury hotel of this scale CANNOT provide ANY BASIC streaming functionality in guest rooms. Even though I have Pro account for both Netflix and YouTube. The television in my room prominently displays Netflix, YouTube, and “connect” options on the remote, yet…

A STAFF HERE IS SO RUDE. He ruined my holiday. the receptionist did not tell me the full process, its 2 a.m. alr, We re tired, just wanted to rest, did everything being told then a staff in black suddenly scold us like we steal smth. eventhough, we paid all alr. We, the visitors, paid a decent amoun…

I was waiting long time when check in the hotel, I am really uncomfortable with this hotel. I don’t want to stay anymore.

The staff at the moon cake counter were very unfriendly, not good, not welcoming, will not come back.

Unprofessional trouble shooting. Very adamant duty manager even after failing to resolve wifi issue for executive room.

The room quality is very average, nothing premium. And the stupid mirror is in front of the bed. However they always want a 1-2mil deposit for secure. Terrible

Twin bad deluxe room beds are very small and not comfortable at all, cracks on the ceiling are also scary. This will be my last stay.

Worst customer service I have every experienced especially for a so called 5star hotel Stayed there for three nights and accidentally bit my lip while asleep on the last night. Left blood on the pillow case and two drops on the bedsheet (it’s all in the photo, nothing was left out). Did not try to …

The worst hotel I have ever been to. All services, food and drinks are more than 10 times overpriced. The quality is lousy. I do not recommend this hotel to other guests. (David from Germany)

⛔️ALERT: DAEWOO HOTEL CHARGES PER PERSON NOT PER ROOM‼️ I booked a double room in Daewoo Hotel for 2nights. When I checked in, the receptionist asked if I stay alone because the booking is for 1person, I said the room was for 2 persons and he asked me to paid $50 more for 2nights for the 2nd person.…

Had a shocking stay at the Daewoo hotel. As an English family staying for two nights, we were looked at and addressed like aliens. We have travelled all of Vietnam prior to our stay, and had experiences fantastic service throughout, however, at the Daewoo, all staff members seemed uninterested in th…

I have a bad experience at this hotel on May 25, 2023: 1. Booked a deluxe room, but when check in, got a twin room. 2. I checked in at 10pm but had to wait more than 15 minutes to get to the room. 3. No welcome drink. 4. The hotel lobby is large but there are no seats for guests. 5. Only 10pm hotel …