The whole experience was phenomenal! Ms. Fuong gave the best massage I've ever had in my life! The place is clean and the masseuses professional. I can't say enough good things about the experience.
Azerai La Residence Hue
Azerai La Residence Hue — это отель, который впечатляет своим шармом ар-деко, уютной атмосферой на берегу реки и по-настоящему тёплым сервисом. Здесь всё дышит комфортом и гостеприимством, но стройка на набережной и пара мелочей в дизайне номеров могут слегка подпортить впечатление.
✓Что нравится гостям
- Персонал невероятно заботливый и приветливый — от ресепшн до уборки и бара.
- Шикарная архитектура и интерьеры в стиле ар-деко: стильно, атмосферно, с отсылками к колониальной истории.
- Просторные номера с удобными кроватями, выбором подушек, кофемашиной Nespresso и балконами с речным видом.
- Спа-центр на высоте: массажисты работают профессионально, многие гости называют их массаж одним из лучших в своей жизни.
- Завтрак шведский стол радует разнообразием западных и вьетнамских блюд, а в ресторане кормят вкусно и по меню.
- Большой бассейн с солёной водой и отличный тренажёрный зал, при этом отель стоит в тихом месте, в нескольких минутах пешком от центра и Цитадели.
!Стоит знать
- На набережной прямо перед отелем идёт стройка — днём шумновато, а вид на реку частично перекрыт.
- Есть мелкие просчёты в дизайне номеров: например, из раковины летят брызги.
- Трансфер из аэропорта от отеля дороже, чем у местных перевозчиков.
- Не всем хватает разнообразия на завтраке — хотя он хорош, но по сравнению с другими пятизвёздочными отелями Вьетнама кажется скромнее.
Scores by category
Hotel highlights
Guest profile
Rating breakdown
Отзывы гостей
Beautiful art deco hotel with fantastic facilities and exceptional staff.
We had a wonderful stay. The staff were incredibly kind and attentive. The amenities were great, and the location was both peaceful and convenient.
Excellent place and rooms, nice decorations indeee.
Staff are fantastic. Very friendly and helpful. Their English is great, which helps when I don't speak Vietnamese.
We stayed for two nights (we wished we stayed longer) to see the sights of Hue. La Residence is a beautiful art deco style hotel located perfectly to see the main attractions - in the centre - but not right in the centre! - allowing some tranquil pool time ! The service end to end was excellent. Roo…
Probably the best hotel in Huế if you don’t want to stay right in the centre but still be close to everything. Beautiful old architecture with a lot of character. Staff are friendly and helpful and everything feels very clean and well organised. Good choice if you want comfort, history and easy acce…
This Hotel is really beautiful and famous in Hue City, Vietnam! I love it!
Very nice experience at the Azerai Hotel. The employees are very nice with us with nice massages at the spa. The restaurant "Parfum" has good offers and nice prices.
From the moment you drive up the driveway, you are greeted with elegance and high quality. The staff, rooms, facilities and service are best to none. The restaurant is of high quality and service impeccable. A must when visiting Hue
Beautiful luxurious hotel with exceptional service from the staff.
We had a far too quick one night stay at La Residence. The property and setting is beautiful and the staff was top notch. Their entire team was super friendly and the room was very comfortable.
What a wonderful hotel! It has been beautifully renovated, the facilities are excellent and the staff are extremely attentive and kind. We wish we could have stayed longer and hope to return.
We greatly appreciated the kindness, helpfulness, and professionalism of the team of the Hotel Azerai la Residence: at the reception, in the bar and restaurant, room staff and with the driver ( Hao, Thzo, Khoa). They are all a reflection of their leader, Ms. Moon: professional, available and with a…
Lovely spot just outside the town of Hue. Would be nicer to be a little closer to the action, but the staff are so lovely I will come back again and again.
This post addresses the spa. When we leave we will leave a post about the hotel. Q. What makes a message perfect? A.When done correctly, you come away feeling physically and mentally anew. Your pulse is slowed, your senses are heightened and your mind is clear and calm. The message by Ms. Kim Anh w…
We had a great stay here in Hue. The staff are very friendly and accommodating. At check in, Vy oriented us to the resort and provided suggestions for where we could eat. She was a friendly face each day and took great care to make us feel welcome. Our bartender was also very accommodating and made …
A fabulous stay in the Azerai in Hue. The hotel is elegant and very comfortable, and the staff are lovely. A special mention to Su and Trang in the spa who gave my wife and me a wonderful massage.
Granted I was here a long time ago but this place is a a timeless classic. Materials quality and maintenance conveys the history and importance of the building. I will find a way to return.
We had a wonderful time at the Azerai La Residence in Hue. The location is wonderful and the staff took such great care of us. Our driver Khoa and tour guide Anh were so great in showing us around the city and getting us to the airport. The Art Deco architecture and finishings in the building are al…
We had a wonderful stay. Every staff member we met were so kind and attentive. Huy helped us with our bags and was funny and kind. The amenities are great and the view of the river was delightful. It was peaceful and yet so close to all we needed. I would stay again! We also had some of the best coc…
Azerai in Huế is less hotel, more argument—luxury by subtraction. Monk-like rooms, Euclidean pools, breakfasts as ethnography. Staff hover like marginalia, silence curated into design. Yet irony thrives: in trying to vanish into the Perfume River, Azerai announces itself. And Huy, the bellman, is it…
Beautiful hotel with a lot of history. Located in a prime location near the river and Imperial City for activities. This hotel has the best service I have ever experienced! The staff are so helpful and go out of their way to help you, offer suggestions, and provide services. Seriously, I have never …
We had a wonderful stay at Azerai La Residence. The property is beautifully maintained, with an understated elegance and charm that makes it feel both refined and welcoming. The atmosphere strikes a perfect balance between sophistication and comfort, making it easy to relax and enjoy. The staff wer…
4.5/5 Pros: Excellent breakfast, decent selection with top quality products. Great service from all staff, with special mention to Nguyet (very responsive at emails) and Vy at the reception. Nice gym, quiet and well equipped. Outstanding spa experience - good ambience and pretty competitive pricing…
We had a wonderful stay at Azerai La Residence. This is more than just a beautiful hotel – it’s a piece of history that you get to experience firsthand. The property, in stunning Art Deco style, is impeccably designed, with every detail carefully curated. The location is perfect for exploring the c…
Great stay at this hotel! The room was very spacious and very comfortable. The bartender made me a perfect margarita!
Very beautiful and luxurious art deco hotel Very good driver service by Khao to go from Hue to Hoi An. Experienced and calm driver. Very strong English too
The Azerai la Residence Hue is a beautiful historic hotel located near the city Center in Hue. The lobby area is a nice place to regroup after a day excursion and refreshment is provided all day for free for guests. The service was polished and friendly. We were checked in promptly on arrival and go…
We had an extraordinary stay at Azerai La Residence — truly one of the highlights of our Vietnam trip! From the moment we arrived, we were impressed by the beautiful facilities, rich in charm and elegance. The ambiance is peaceful and luxurious, with every detail thoughtfully designed to create a r…
The facility, room service, staff.... are all on point. They make you feel like home. The hotel is in the middle of everything so it is super convenient for walk or taxi. Mr Oanh from the bar is our favourite person and kudo to him. Initially, we just wanted to have couple drinks and leave for downt…
We stayed here for two nights on our way around Vietnam. The hotel was delightful with a great historic link. It is well located and very clean. The staff were outstanding, particularly Leo The restaurant manager and Juan the Bar manager. All staff were attentive and any issue was quickly resolved. …
I had a lovely stay at Azerai La Residence. The aesthetic of the property is modern and the rooms and facilities are beautiful. The staff was excellent all around from check-in to restaurant, pool, bar, and housekeeping. Would definitely recommend!
Calm old school luxury for a very attractive price Great in details. Kind helpful staffs provide great services. Khoa young man will greet with a friendly smile at door-front We really enjoyed our short two nights stay
I had a truly memorable stay at Azerai Hue. The hotel went above and beyond to make my birthday special with a thoughtful touch—beautiful flowers and little cake in the room, which I deeply appreciated. The breakfast was delightful, and I especially enjoyed the hotel's tranquil and elegant atmospher…
A place that touched both heart and senses. We spent two nights at Azerai La Residence Hue, and it was an unforgettable experience. The hotel is beautifully restored, combining colonial elegance with modern comfort. The garden, pool area, and spa felt like a peaceful oasis — a perfect place to rela…
Just stayed there this week, the hotel is amazing, the views, the location near the river, breakfast was top notch! I had the best time there with my partner. Very big pool, gym very well equipped, the staff was amazing too, everyone was very friendly and very helpful, definitely coming back.
We had an awesome time at the Azerai La Residence in Hue! The hotel is located perfectly on the side of the Perfume river, with just a few minutes walk to the city center and also the train station. The hotel facilities and pool area are beautiful, but what made the trip really special is the amazin…
We choose this place for my birthday, they very sweet give me the flowers and birthday cake cor my birthday, the hotel is very nice and exactly 5* standards. Definitely will come back again
In a country that shines for its hospitality, this hotel has a stellar staff that will make any stay wonderful. The hotel pays homage to the building’s art deco heritage in a beautiful manner. The location is perfect. Recommended.
Probably the best hotel/resort in Hue. 5-star service. Front Desk arranged everything we needed: Hotel Car, Guide, boat, etc.
Loved it , loved it . Fabulous place to stay in Hue , Vietnam. It's an old colonial Mansion which was formerly used as a Governor's residence. Beautifully laid out gardens with v good service . Added bonus was cashew nuts and other snacks were replenished daily in the room . Would have loved to stay…
5* from beginning to end. A beautiful hotel with amazing service. We only had 2 nights in Hue, so didn't get to spend as much time in the hotel as we would have liked as we had day trips pre-planned. Everything about the hotel exudes quality from the moment you walk in. The staff are attentive and…
Exceptional service, food and extremely thoughtful staff. An absolute joy to stay in such a magnificent hotel. Staff and accommodations are 6 star! Complimentary spa, sauna and steam, is a wonderful, additional perk. Recommend enthusiastically! 🥰
Beautiful architecture and interior design with extremely warm staff who take the utmost care of you. Definitely our favourite hotel in Hue. Don’t forget to check out their restaurant too!
The amenities, food and, especially, the services at Azerai are exceptional! They changed our room, even though we did not explicitly ask for it. They realised that we enjoy high quality teas and without us asking, went to get a few for us. They even offered us two free massages for the « inconvenie…
Exquisite hotel with fantastic deco architecture, beautiful grounds, pool and spa, wonderful rooms, and an excellent restaurant (open all day). This hotel is worth a visit to Hue on its own, although the town and surroundings offer many sights and experiences. The plentiful staff are friendly and ef…
Beautiful colonial style hotel just outside (10m walk ) the city centre of Hue on beautiful spot on the riverbanks. Nice pool, veranda style terrace and good, spacious rooms. Breakfast and bar very good with very attentive service. Only comment would be that recently there are construction works sta…
Both my wife and I stayed during a Tauck tour. Everything was first class. We both had Swedish 1 hour massages at the Spa with Su and Fo. They were excellent. Did not want them to end!
I don’t often write 5-star hotel reviews, especially if I experienced some noise from traffic as I did here, as well as at almost all the other places I stayed during a 10-night trip to Vietnam. HOWEVER, the Azerai La Residence totally won me over! We arrived by train at Ga Huê at 6 am. A 10-minut…
Good location. Excellent amenities with bottles of complimentary snacks. Good service. Front Receptionist recommended a very good sister restaurant nearby, which offered the best Pho. Highly recommended.
Fabulous hotel and spa. My husband and I had massages from Trang and Anh. Absolutely fantastic!! Some of the best massages we’ve ever had.
We stayed five nights during which the rain was constant except for one day and a half. The sad weather made us even more grateful for the pleasant comfort of the hotel, with its friendly and attentive staff, its elegant and tasteful interior decor, enjoyable gym and spa and spacious room - we had a…
Tri & Giang greeted us with big smiles and were determined to make our stay pleasant and memorable. This is the third five star hotel we stayed in during our visit to Vietnam and by far the nicest and staff the most pleasant.
I cannot fault our stay at La Residence in Hué. Simply STUNNING is the word to describe the hotel itself & surrounds. The service was amazing, from ALL staff, though I must mention a few. Mr Hoa & Miss Phuong at reception helped whenever needed but more than that, made us feel like we were coming ho…
Dropped in for pre dinner cocktails here and it is a wonderful place with a great atmosphere. Loved that it has kept to it's art deco roots. Good cocktails in the bar with a choice of around 15, some standard, some created by the hotel. I had a signature one (rice wine, whiskey, lime, syrup) which w…
A beautiful hotel with the most delightful team working to ensure we had the best possible experience. We really loved our time in La Residence despite the weather. The staff are wonderfully welcoming and the property has a lovely charm about it, with highly polished floors, dark woods and complime…
Excellent hotel! It is beautiful, the breakfast, dinner, and bar were all fantastic. More notable than all of that was the service. It was next level - the team went above and beyond for us, especially Hao. Highly recommend this hotel!
Such an incredibly beautiful hotel. One of the best I’ve ever been too! The staff are so attentive and kind. The food at the restaurant was so delicious and definitely 5 star. Had one of the best massages ever at the spa by Trang and Anh. Trang’s massage was so strong but also relaxing at the same t…
A fabulous stay for our anniversary. Super friendly and caring, everyone treated us like we were the only ones there. Cannot recommend The Azeri La Residence in Hue more highly and will have fond memories of our stay.
Staying here for 2 nights and I honestly cannot fault the friendly service and welcoming atmosphere. The staff are top notch and nothing is too difficult. Special shout out to the bartender Oanh. His “Le Parfum” signature cocktail are devine.
We stayed at this hotel for almost a week. We are experienced travelers; however, we were surprised by the uniqueness of the atmosphere. From the architecture to the decoration to the service, everything was superb. It gave us a memorable stay. Thanks to the staff, they deserve a thumbs up.
Stayed for a luxurious 2 days and this location delivered a genuine 5 star experience. The quality of service was exceptional and delivered by highly trained and professional staff. The hotel oozes culture history and charm. Our stay was brilliantly managed by Ms Loan. A special mention to the highl…
Our stay here was extended after my friend broke her leg following a cycling accident. We stayed a week whilst repatriation was organised. The staff were outstanding. They helped us every step of the way. They were so kind and friendly. We can’t thank them enough for making a very stressful time…
We were there for dinner only. The service was great. Staff are very friendly and the environment is beautiful. Most importantly, the food was great. They even made the side dishes delicious, I personally love the streamed grouper and Lamb , apple tart and goat cheese on sourdough. Oh, their bread …
My stay at Azerai La Residence in Hue was an A+. The hotel is stylish, and is immaculately clean and beautifully maintained. Service is exceptional and personalized, far exceeding all expectations. Simply the best of the best in terms of care of guests - including knowing your name, briefed on yo…
Azeris The Résidence in Hue is simply one of the very best hotels we have been to in Vietnam. The outstanding service exceeds any service we ever had in any hotel. An amazing and always smiling staff. The Rooms Manager, Mrs Tran Thi Minh and the Guest Relations Manager, Mrs NguyenTji Hong were simpl…
Excellent in all respects. Khoa, Anh, and the whole reception team go out of their way to be helpful. Likewise with the dining staff. Proximity to the riverside parks and complementary bike rental were two nice features.
Excellent hotel, wonderful staff and a fantastic restaurant. The spa is also fantastic. Great location within easy reach of the citadel. Beautiful pool area. Loved every moment at this hotel, highly recommended!
The full experience at Azerai La Residence was perfect, from the warm welcome at arrival to the service provided by every single member of the staff during our stay. We originally planned to stay 3 nights but after one day enjoying the pool and the spa we decided to extend to 5 nights. The location …
My Late wife and I stayed here on 3 occasions and were fortunate enough to have the top for suite and also the one below. This is a taste of grand opulence coupled with amazing staff. I would recommend this hotel above all others in Hue.
The photos of the rooms on their website does not do the justice. The view on river is maneficient. The furniture is at best quality with attention to guests' comfort. The staff are friendly and super helpful. I will definitely choose to stay here next time.
Best experience in Hue. Top-notch hotel, from the premises (all new) to the staff. Many thanks to Mo, Nhung and Ms Fuong at the spa and all the other I don't know their names. I had a great stay thanks to their constant attentions. Delicious afternoon tea and great breakfast a la carte. Looking forw…
The Azerai, situated right at the banks of the Perfum River, is a property with a rich history, the home of the French governor during colonial time, now an oasis in the city. Most of the rooms are in one of the two newer wings, well-appointed in the art deco theme. Many rooms overlook the river. Se…
We stayed here for two nights. We enjoyed our time immensely. The staff were very welcoming to us right away. The lobby and main area is beautiful and we appreciated the old photos of the hotel which showed what it looked like back in the day. The room was phenomenal and was maybe our favorite room…
Azerai La Residence Hue exceeded our expectations in every way. The hotel's stunning location overlooking the Perfume River was a highlight of our stay. Our Deluxe River Room with a balcony offered breathtaking views, and the saltwater infinity pool was incredibly relaxing. The staff went above and…
Best Hotel in Hue City and very good service. Although only 2 nights but overall so impressive. The breakfast was also good. The private car for pick up from Airport was very nice and clean. The driver drove the car very well. I do recommend this hotel.
I could say that Azerai La Residence Hue is the best city hotel I’ve ever stayed. -The location is unique which is in the city center and along the Perfume River and overlooking the citadel. - The rooms were very nice with the best view of the river and the spacious balcony (I stayed at Superior Riv…
My family of four booked a tour to Da Nang in mid Jan 2023. We planned to visit the historical city of Hue for two nights. After reading reviews, we contacted Azerai La Residence. We were given an offer for a two-night stay with two rooms: one suite room with a king bed and the other has two beds.…
We loved our stay at this hotel. The room was very comfortable and well appointed. The hotel itself is a stunning building, with lots of art deco character. It has obviously been well looked after by the owners. The staff were very welcoming and helpful throughout our stay. We particularly enjoyed m…
My review is for the restaurant. I was not staying at the hotel but went there for the breakfast buffet on a Thursday. The staff was the most impressive part of my experience, starting with the phone call I made to inquire about the buffet. It’s the nicest hotel I’ve seen in Hue, the center part of …
I stay in around 150 hotel rooms/year for work, plus the nights I travel for leisure. I've been racking my brains, but I can't think of a better overall place I've ever stayed. This hotel is my favourite hotel in the world. Why? Start with the building. Gorgeous 1930 art deco which has been beauti…
If I could, I’d give more than 5 stars. Wonderful hotel. Just off the Perfume River promenade which made morning and evening strolling easy. Staff very attentive. Hotel well kept and spotless. Amenities in room were second to none….including fresh fruit, nuts and water along with well stocked miniba…
We stayed here for four nights in April 2021. Obviously during the Covid pandemic it was quiet however that did not stop the hotel providing a lovely experience. The Hotel is a lovely building from the Art Deco era. The owners have preserved the look giving the place a wonderful style and ambienc…
Amazing service! Everyone here goes really above and beyond. The food is really good as well. The breakfast was nice and Dung the server anticipated our needs and offered refills and plates. The dinner was delicious. The lotus rice was so good! We ordered Vietnamese food despite it being a French r…
My partner and I stayed here for one night and we absolutely loved it. The room was huge, plenty of space, large bed, comfortable linens, fluffy pillows, tea & coffee making facilities and great views of the river, imperial city and the pool from our balcony. The buffet breakfast was delicious wit…
Amazing hotel! It is a hotel with a really nice colonial style. We had dinner at the restaurant and everything we ordered was delicious. The rooms are incredible as well. We had a chance to go to the gym were they have the most up to date machines! A nice swim in the pool afterwards was the perfect …
Absolutely beautiful, former ambassador's home. Art deco, and flawlessly so. The service, and food in the restaurant are fantastic, and frankly, I usually find hotel food to be average. It is not a posh hotel, meaning it is a lovely building with very nice rooms, but the staff elevate it to a true f…
Excellent hotel and service that goes above and beyond. We felt very well looked after whenever we were at the property and also when using vendors outside the property that the hotel had recommended. Spa - The Spa was very nice and the service was again fantastic. Restaurant - The restaurant was o…
Wonderful hotel with excellent service and quality food. No complaints.
Lovely hotel with excellent staff all round including Tuyen. We had several meals in the bar which is well laid out.,
Excellent old style hotel with an art deco vibe to the interior. Excellent service in all areas with a wonderful spa. The only downside is the rooms aren’t very big and there are no drawers to store clothes.
The reason this has four stars instead of five is because the rooms had a very musty smell that they just couldn’t get rid of even with perfumes. They definitely need to change the curtains, but the room itself was beautiful. The staff in this hotel goes above and beyond. They are absolutely wonderf…
Nice hotel, and food is a bit pricey and not fantastic. The hotel is very beautiful. My room looked out onto the perfume river which was lovely, though the room itself was a little on the small side. I didn't have the breakfast here but went down one day and ordered off the menu- it was really expen…
The room is pretty small and the facilities is not good. Overall, service is nice
Hotel is good enough. Pretty bland, but decent value for the price. Friendly staff, location is acceptable and the view over the river from some of the rooms, the breakfast area, as well as the outdoor pool is very nice. A few negative points though: Disgustingly unclean toilet in the foyer, when w…
It is with regret that I leave this one-star review for Azerai Hue. I was introduced to the hotel through their website and promotional materials, which presented it as the best hotel in Hue. Sadly, my actual experience was far from what was promised. Despite the significantly higher price compared…
Three cleaning ladies went into our rooms in the evening. And they took our cash, including usd, sgd, dong… we kept the cash inside two plastic envelopes in luggage. They took our two envelopes with cash.
It’s a real shame, for the price you pay, they limit the hot water to 3-4 minutes only. So you can only have a really quick shower, then the person who wants to shower after you has to wait another hour, only to be able to shower 3-4 minutes. I mean, i expect this type of savings from cheap hotels b…
We stayed for one night in La Residence since we celebrated our wedding there. The hotel is very beautiful, but the service during that day really left us greatly disappointed for what you expect from a 5 Star Hotel. Let me be very clear and explain the good and the, unfortunately, very bad: -Hote…
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