Some places try hard. Reverie just gets it.||Attention to detail that most places talk about in their marketing but never actually deliver. Everything was considered. Nothing felt accidental.||The team knew their stuff inside out. Not in a rehearsed, corporate-script way. Genuinely knowledgeable. Th…
The Reverie Saigon Residential Suites
Le Reverie Saigon Residential Suites tient ses promesses de luxe avec des chambres spacieuses et bien équipées, et un personnel aux petits soins. Quelques défauts de nettoyage, des odeurs de moisi occasionnelles et des plaintes ponctuelles mais sérieuses sur l'attitude de certains employés ou la politique de blanchisserie l'empêchent d'être irréprochable.
✓Ce que les voyageurs adorent
- Chambres très spacieuses avec cuisine complète, lave-linge sécheur et vue panoramique sur la ville ou le fleuve : idéal pour les longs séjours.
- Personnel chaleureux et attentionné qui retient les prénoms, les préférences de café et gère les demandes complexes avec un vrai souci du détail.
- Minibar gratuit réapprovisionné chaque jour et produits d'accueil haut de gamme (Acqua di Parma) : un vrai plus.
- Emplacement central dans le District 1, calme et sécurisé, à pied des attractions, boutiques et restaurants.
- Petit-déjeuner varié et de qualité, notamment les œufs Bénédicte et les smoothies à la mangue fraîche.
- Salle de sport, piscine, spa et sauna bien entretenus et rarement bondés, parfaits pour se détendre.
!À savoir
- Plusieurs avis mentionnent une odeur persistante de moisi ou d'humidité dans les chambres, souvent masquée par le déshumidificateur ou la climatisation.
- Service de ménage irrégulier : oubli de recharger les capsules de café, résidus blancs dans les éviers, ou encore retrait d'une serviette contenant un maillot de bain mouillé.
- Quelques clients se sont sentis mal accueillis en tenue décontractée, allant jusqu'à se voir refuser l'accès aux toilettes du hall sans clé de chambre.
- La politique de blanchisserie a semé la confusion : un client a été facturé le double pour une livraison le jour même qu'il pensait gratuite.
Scores by category
Hotel highlights
Guest profile
Rating breakdown
Avis des voyageurs
The best two weeks in Vietnam! The suite was amazing the staff was excellent. Duong the Resident Manager was the best. She assisted with restaurant suggestions, getting reservations and most importantly she helped me with making my husband’s birthday experience memorable! We will definitely be back.…
The location of the hotel was excellent ,cleanliness ,facilities was good and the staffs were very friendly and helpful
Amazing friendly hotel staff and very central location to go ano
The Reverie Saigon was nothing short of exceptional. From the moment I arrived, I was welcomed with warm hospitality and a level of service that truly defines world-class luxury. The staff were incredibly attentive, professional, and genuinely caring. Every detail was handled with precision, making …
Fantastic location, attractions are within walking distance. The hotel has great amenities and the room is very spacious and clean and has a nice river view. All the front desk staff are very friendly and able to speak good English. Including the housekeeping team, they are very attentive to our n…
Hosted an event in 2022. Very professional services. Luxury interior
Absolutely love this place, we have been coming to The Reverie Saigon every year since 2012 and we will be coming back next year. From Vancouver Canada 🇨🇦.
Very good
Loved the place. Great location, very helpful staff, great breakfast, nice gym, pool area not big but very nice. Would love to come back
I simply love this place. To be honest , i once thought Venetian in Las Vegas was great until now. All the staffs were lovely and friendly. Breakfast buffet was the best i had in ages. The restaurent staffs were excellent. The room deco was so nice. I love the massive clock in the lobby. In short i…
I have been their regular guest since 2017, amazing staff, catered to your needs. My suite with panoramic view is perfection!
Loved our stay at The Reverie - everything is top notch. I chose this property over JW Marriott and I don’t regret my decision.
The Reverie Saigon Residential Suites||||Ho Chi Minh City||||Extraordinary venue in this exciting city. Very few hotels in the world have this depth of luxury in the design and furnishings - and great people work there to do it justice. Choice of a hotel room or a residential suite - all exceptional…
Amazing service, a fantastic large room, the location was absolutely perfect, and the entrance is so beautiful! By the way, after a week I realized I'd left my bikini in the bathroom. We contacted the hotel, and they let us know they'd set it aside for us. So friendly and accommodating. There's also…
Can’t say any more than ALL good- one of the best hotels/resorts I have ever stayed in
Nice hotel, everything is clean and tidy, there is a swimming pool
A very beautiful place
Again and again I want to share my wonderful experience with this hotel. The more we visit, the more we are taken by its luxury and outstanding hospitality. It is truly beyond expectations
Great restaurant
This hotel is the most unique outstanding hotel in all of Saigon. Guaranteed. Top Luxury finishing .
Here’s a polished version of your review: ⸻ I had a wonderful experience with this hotel’s service team. They were extremely helpful and assisted me in cancelling a booking that had an issue with the currency exchange rate. Both the reception agents and the reservation staff were incredibly kind, …
The bellboys in the lobby? Well, maybe not quite... anyway, they were kindness itself ㅠㅠ It's such a shame I couldn't give them a tip, so I'm writing this review instead. They were kind, and then some... They even came into the room before bedtime to tidy it up. There wasn't a single moment for it t…
I had a wonderful experience at this hotel. From the time I arrived, the staff were calm, welcoming and attentive. The room was spotless, spacious and beautifully designed, with comfortable bedding that made for a great night sleep. Thanks to all amazing staffs
This is now my go to in HCM. Beautiful decoration, excellent service, the convenience of home (has a separate home office, washer dryer + fully stocked kitchen!)
The location was excellent, and the staff were very friendly and responded immediately to my requests, making for a pleasant trip. For a trip to hot Vietnam, a residence where you can do laundry every day is the best. The cleanliness was top-notch, but there was a slight damp smell in the room, whic…
Ciaoflora is honored and deeply grateful to The Reverie Saigon Residential Suites and your guests for continued trust and support in choosing Ciaoflora’s floral services.
Excellent service at the hotel, most of the staffs can speak proper english!
As expected of a 6-star hotel! I was very satisfied with everything. The spacious room, lovely furniture, beautiful view, and the hospitality of the hotel staff were all excellent. I would definitely stay here again when I come to Ho Chi Minh City!
Its one of the best experiences I have had as a guest.
Five stars doesn't do it justice! This is the best hotel! First of all, the room was so spacious! And the view was amazing! (25th floor) All the furnishings were so stately, and it was clear that they'd been carefully crafted, not just from the outside but also from the inside. Every chair in the …
The room was spacious and beautifully decorated. The service was excellent. The hotel's location is superb, making it convenient to go anywhere. I would definitely stay here again. However, there were only four sofas in the lobby on the first floor, which was a bit too few.
The hotel has a great location, excellent service, and comprehensive facilities; it is highly recommended.
The facilities were excellent, and the service was absolutely superb. Attention to detail was evident, making it a truly heartwarming hotel experience. In particular, the service provided by a staff member named Lin was world-class. Furthermore, the view from the room was magnificent, and I was able…
It was clean and nice. Highly recommended.
Experience is wonderful. Ivy was a really nice host and help. She is so sweet and her English was amazing. Will always come back.
Good 👍
Amazing VMARK EVENT
I stayed during a peak period and was surprised to find the entire place fully booked—yet everything ran like clockwork. From the front desk to the breakfast team, service staff, bellboys, security, and even the chefs—everyone was efficient, courteous, and genuinely helpful. Despite the crowd, the s…
Awesome service..Very helpful, really clean place. Close to everything I needed to do..will love to go back to this place
This is great! Big beautiful rooms, very high level of service, great breakfast!
It has been a wonderful vacation in the Reverie Saigon Suites. Fantastic room environment, well-equipped kitchen and laundry room, it is just like a beautiful and sweet home for us. We will definitely come back or next visit. Thank you for the kind services and everything!❤️
The place, scenery and customer service is superb. Would definitely book again.
Everything was excellent!!! It’s worth the $.. I’ll definitely come back…
I'm not a fan of tall buildings, I'm also not a fan of the very kitsch decor, but it's worth it. The hotel is very luxurious. The staff was very professional and attentive. The rooms were spacious and beautiful. The bedroom view was amazing, half city, half river. There is everything we needed. Addi…
The staff was delighted and kind and I loved how they took care of their customer.
The hotel is beautiful, the food and drinks are delicious, and the staff are enthusiastic and friendly ✨
Gym, Sauna and team are clean. Love the ice facility.
What an excellent 5-Star-Hotel - for us it was more a 6-Star-Hotel.|The Residential Suites are spectactularly and extravagant - a haute luxury Italian design.|We have had a wonderful time - it is amasing what the Team is doing for the guests|We were spoiled and warmly looked after, especially by Mr.…
great location, friendly staff a little expensive but very nice.
Good place
enjoy all the moments here, room view is my favorite, most of staffs are really nice, just some of them not but anyway I will comeback cause I love the atmosphere
My wife and I stayed in The Reverie Hotel for 12 days, in the residential suites, so relaxing felt like you were home, the front Staff at reception you couldn't fault them all especially Thao Trang you would be greeted with a smile and so helpful plus the gentleman were just the same I found all t…
One of the best hotels in Asia with a 5-star quality rating & it's under the Leading Hotel of the World. Excellent overall quality standards & services. Excellent foods and drinks at the 6th floor dining and lounge. All staff are well-trained and attentive. The Riviera Saigon Residential Suite is on…
A great restaurant with a good location, beautiful scenery, excellent facilities, and friendly staff.
The whole team provided an amazing experience , from the brilliant greeting party led by Thuan at the airport to the wonderful cocooning in every aspect of my days on the premises. Phuong was particularly exceptional in his super efficient help for the numerous and complex errands I had to run, the …
Simply put. Wow.
Absolutely a nice place 💯
I stayed here for 2 nights during my 5 days in Ho Chi Minh City. The first night I was by myself, as a young female I felt very safe! This hotel is out of this world. I’ve never been to a nicer hotel before, and I’ve been to some really nice hotels in my short lifetime! The staffs were very pleasant…
The most beautiful hotel I’ve been to! The hotel provided such a beautiful atmosphere, that you can’t help but be happy here! Every staff member was so respectful and pleasant! They went above and beyond for us Americans! I highly recommend this hotel!
One of the best hotel I’ve stayed in. Staff were attentive (restaurant staff at breakfast remembers your name and usual coffee which is nice). Compliment to house keeping, room was immaculately cleaned daily and turndown service was a great touch. Room has all the modern luxury you will need for a c…
So comfortable! There's a washing machine for washing and drying, and the living space is huge. If you like spacious rooms, this is the place to stay!
It was a great experience here. They have very comfortable rooms and great restaurant.|We came with the family and the kid loved it. |The rooms are clean and spacious. Location is very near to the times square.|Staff is friendly.|Internet is super fast.
Long, Phương, Thảo| Really that people professional service small and everything you need just they help you thanks I will back in hotel because that people and I will back in the hotel every time if that people work because make me happy thanks
Reverie Saigon: Everything was perfect. The room quality, service, views, and food were flawless. If you're looking for a five-star hotel in downtown Ho Chi Minh City, this is the perfect choice.
The best place to stay in Saigon ! Customer service, location and facilities are awesome. The price is not cheap but it is worth every penny. Highly recommend !
What a lovely surprise staying here was. From the moment we arrived to the moment we got in the taxi to leave (2 nights) the staff were nothing but polite and courteous. Nothing was too much trouble for them from recommending restaurants to helping with bags to sorting a room move in the middle of t…
Our stay at this hotel apartment was truly exceptional and ranks among the best we've ever experienced. From the moment we arrived, we were greeted by a warm and welcoming staff who were not only professional but also genuinely friendly and sweet. The room itself was incredibly spacious, providing a…
Ok
I checked in during the New Year period. The front desk staff were very helpful and always had a smile on their faces. Someone opened the door for me when I entered and exited. The room was large and beautiful. Thank you to the reservations department for the arrangements. This trip left me with unf…
The hotel is beautiful, the rooms are spacious, and the staff are polite.
Good price hotel. Easy to find location. Good service
It was the best hotel I have ever visited in the world. I canceled my entire day trip and just stayed in the room. The view was really great, the night view was amazing, and the staff service was excellent. They all spoke English well, so I had no trouble communicating. I would love to go back to Ho…
I loved my stay here!!! We stayed 5 nights and booked a suite with a kitchen & laundry machine, and it was superb. The room was spacious (probably more room than what we needed for 2 people), beautiful with a breathtaking view of District 1, and had everything we need. Our fridge was restocked daily…
A great weekend in an apartment.
The receptionist of the hotel (Bao) was excellent, very helpful and friendly. The stay was fantastic; very well maintained & clean. The location is very conveniently located in the central part of the city with many shops & eateries nearby.
2nd time staying in the hotel, still feel good
The hotel is situated at the intersection of two parallel main roads. Nguyen Hue Street, where the headquarters of the Ho Chi Minh City People's Committee is located at the beginning, is a charming, ancient cobblestone street with a musical fountain and is a pedestrian walkway during traditional hol…
All needed are offered here!
If there were 6 points, I would give them to this hotel. Everything here is perfect from A to Z! We booked one of the suites (22nd floor) with a kitchen and spacious living room. The view is stunning, the furnishings first-class (not to our taste, but high-quality). In-room dining was perfect and se…
Excellent services, great breakfast, staffs are very efficient and nice.
Nice hotel and great location
The room is HUGE! the decor was never my style but it feels luxurious and felt welcomed when I arrived. Love the bathroom products and a free minibar. Pool is nice and gets plenty of sunlight in the morning. However, the service needs improvement: 1. Bathroom sink has white powdery stuff since day 1…
Great location with a nice view. The room style is decent, but it closely resembles the typical Dubai hotel style, which isn't to my personal preference. The layout was a bit complicated, and the room had an unpleasant odor. The bathroom design could use improvement. However, the gym facilities were…
The Reverie Residence is located in the District 1 area of Ho Chi Minh City. Situated only 0KM from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
This is a residence located in the Times Square building in Ho Chi Minh City. As it is operated in conjunction with the Liberi Hotel, it maintains the same level of service quality. A major advantage is the refreshing panoramic view overlooking the city center due to the high floor level of the room…
The rooms are nicely decorated and the hotel is beautiful but there are several major issues - 1) our room smelled VERY musty, the smell of damp fabric that grew mildew. I called the front desk and they sent a dehumidifier and essential oil diffuser to my room but the bedding still smelled. I had to…
Why the 6 stars place can't help to charge my phone when my phone was dead? They say srr I was busy with the event I can't help ( I went to the wedding there) but charging is nothing. Everywhere can help. Even is not the reason.
Unlike the hotel and its rooms, which are rated a true five-star, the apartments... are a four, no higher. The flaws in the recent renovations are obvious, and the policy of not performing a general cleaning after each guest is discouraging. Ultimately, the visible flaws on the furniture, walls, and…
I've occasionally used hotels and residences. I hung my laundry to dry at my room door around 9 a.m., but around noon, they called and told me I'd have to pay double to get it back that day. I was dumbfounded, and I told them that laundry dropped off before 10 a.m. was supposed to be delivered the s…
DISCRIMINATED ATTITUDE FROM STAFF - DISAPPOINTING! I recommended this hotel to my clients, expecting a 5-star hotel in the heart of Saigon to provide a truly exceptional experience. However, the reality left me deeply disappointed. Regarding facilities and location, I have no complaints. What ange…
Service from airport pickup, check in was wonderful. Room was cleaned well and staff for housekeeping was attentive to the little details. The room was great with a nice view. Unfortunately, the breakfast staff spoiled the whole vacation. Requested many times for window seat but gave excuses that th…
I was on the opposite side of the reverie in the German restaurant. Good food and beer but very pricey.
Lousy Chinese restaurant, pricy with minimal food and service, just common Cantonese dishes and not worth it.
hotel that doesn’t offer sauna??? 70c sauna
Noisy hotel due to constant external disturbances One night was completely unbearable The hotel knew in advance, gave no warning, and took no action The manager deliberately downplayed the issue, showing clear disregard for guests Her attitude alone left me deeply negative about Vietnam as a destina…
The Reveria Saigon may look stunning at first glance, and it’s easy to see why The Leading Hotels of the World might have chosen it for its design. But beyond the beautiful facade, the reality is extremely disappointing. The property is poorly maintained, the rooms are unkempt and dirty, and the se…
It was such a bad experience ever as we felt like your staffs looked down on customers. We dropped off our friends and parked briefly in front of the entrance so I could go upstairs with them for check-in. Before heading up, I informed the bellman and a couple of security staff that I would only be…
Avoid This Hotel – Terrible Check-In Experience I had a very frustrating experience with The Reverie Saigon. I booked and paid in full through the Agoda app, but when I arrived around 3 PM, the hotel refused to let me check in because the name on the reservation (a nickname) didn’t match my passpor…
If you dare injure my ears again with that insanely loud alarm test, and I'll sue you for battery. Complete disregard for those around you. You could've done it at another time, like in the early morning, when people weren't eating. No, YOU DIDN'T have to test it at that time. I'm going to pay you b…
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