We had a wonderful stay at this hotel. The facilities were great, but what truly made our experience special was the outstanding service. A huge thank you to Trà at the front desk for being so welcoming, professional, and helpful throughout our stay. She went above and beyond to ensure we had everyt…
Muong Thanh Luxury Ha Long Centre Hotel
Situé en plein centre, à deux pas de Sun World, le Muong Thanh Luxury Ha Long Centre Hotel séduit par ses chambres spacieuses et propres offrant une vue imprenable sur l'océan. Malheureusement, le service manque de constance, l'insonorisation laisse à désirer et le petit-déjeuner buffet peine à atteindre le niveau attendu d'un cinq étoiles. Un bon compromis pour qui privilégie l'emplacement et le rapport qualité-prix, même si le bruit des clubs de plage et des travaux alentour peut parfois gâcher le séjour.
✓Ce que les voyageurs adorent
- Chambres spacieuses, propres et modernes avec vue panoramique sur l'océan ou la baie
- Emplacement central idéal : à pied de Sun World, des marchés et des restaurants
- Personnel chaleureux et attentionné, certains employés vraiment dévoués
- Bon rapport qualité-prix (petit-déjeuner, piscine et salle de sport inclus)
- Piscine bien entretenue avec vue magnifique et WiFi haut débit gratuit
!À savoir
- Bruit persistant : musique des clubs de plage jusqu'à 2h du matin et travaux matinaux
- Petit-déjeuner buffet souvent tiède, répétitif et peu varié, avec des aliments froids en heure de pointe
- Service inégal : enregistrement lent, personnel peu réactif (réveils, objets perdus) et litiges de facturation
- Salle de sport mal entretenue, spa (sauna, jacuzzi) payant sans information claire
Scores by category
Hotel highlights
Guest profile
Rating breakdown
Avis des voyageurs
I had a wonderful vacation here. The location is perfect, right in the center and very close to Sun World, making it extremely convenient for sightseeing. A huge thanks to "Hải" at the front desk. He was incredibly fast, professional, and attentive to every detail. His proactive service made my trip…
The best place to stay in Halong Bay. Location is nice far from noisy streets. So relaxing place, rooms are so spacious and clean. They have nice amenities too, great value fir it's price with free breakfast. We will definitely stay again. Highly recommended. Staff are so nice as well.
Had a quick experince in here for 1 night. I book for my client a Suite room and we cane late almost midnight but the receptionist had the most lovely welcome to us, she even change our rooms to higher floor after I chat with her bout how important my client is. Highly rcm you guys here. Thanks Ms N…
I had a great experience during my stay thanks to the excellent attitude of the front desk staff. She is Nhi. SHE welcomed me with a warm smile and as alway polite, friendly and professional. I LIKe this hotel.
Muong Thanh Hotel in Ha Long offers a comfortable stay with spacious rooms, modern facilities, and a warm, welcoming atmosphere. Its location is convenient, allowing easy access to popular attractions like Ha Long Bay and local shopping areas. The staff are friendly and helpful, always ready to assi…
Our stay at muong thanh hlc was certainly pleasant and provided reliable comfort. The hotel delivered a solid experience; the room was clean and spacious, offering a welcomed space for rest. The amenities were entirely adequate, and the central location proved very practical.|However, the team membe…
I had an amazing stay at this hotel and would absolutely come back again. The staff went above and beyond to make sure everything was perfect from the moment I arrived, especially Ms Nhi. My room was spotless, comfortable, and had a beautiful view that made each morning feel special. The location wa…
My recent visit to Muongthanh HLC provided a generally pleasant experience, characterizing a solid mid-to-high-tier accommodation. The lobby area is certainly well-maintained, offering an aesthetic that is both functional and relatively inviting upon arrival.|The guest room, while not overly luxurio…
ok
It was amazing, the ocean view was wow
Ok
ok
Amazing luxury hotel at incredible value in the heart of Ha Long. Great view of the ocean with an infinity pool and breakfast buffet included (slightly above average quality). All staff were super friendly and the entire hotel was very clean. Only comment I'd note is the gym dumbells only go up to 5…
Superb hotel. Rooms were incredible and well equipped. Hotel has a basic fitness centre but has all the necessary equipment.
Excellent stay, very private. Polite, helpful friendly staff. No pushing or scamming here. |Good views from the room, excellent water pressure and temperature. Very good value for money. Would stay again. Excellent for families and businesspeople. Or anyone who wants to get away from the hustle. Exc…
Very good staff Mr Phuong
Good
Mường Thanh Luxury Ha Long Centre - A Gem in Ha Long City ⭐⭐⭐⭐⭐ Located right in the heart of Ha Long City on Ha Long Street, Mường Thanh Luxury Ha Long Centre offers a truly luxurious experience. As soon as you arrive, you'll be captivated by the massive roller coaster rail from the nearby Sun Wo…
I'm so happy staying in this hotel.The rooms are beautiful and especially I like swimming pool having like that.The sea view from the Hotel is very nice. Should join with your friends to stay at the hotel.The services will be enough for every person .
Great.... We stayed for 1 night Rooms too specious & luxurious Service very good Location good centrally located Breakfast yes good Must recommend....
I recommend exactly to enjoy and fill the restaurant the surveys and special here in Ha Long Bay. Most of the staff make you feel home is they are really friendly and Miss TRANG She’s one of the best with everybody there so I’m really glad and advise everybody to try this hotel and special restaur…
Last minute booking. Hotel and staff were great. We had an ocean view room, some noise from what seemed to be a karaoke bar nearby but we still slept well
nice food and coffee
Just beautiful.....staff always there to help
Walking distance from the Aquapark. Staff is friendly. I'll definitely come back
Vip
Good hotel with good service, delicious breakfast, nice swimming pool and gym room
great rooms, breakfast buffet and pool. beautiful view, especially from the highest floors. You can see most of Sun world from there
Very nice with great view from hotels. Definitely recommend.
Located just across the market u get everything a stone thorw away
Pretty good. Thanks Hao for helping us so much
I just have a wonderful experience here. Thank you.
Good quality, good service.
Very good, highly recommended
The service, cleanliness and location of the accommodation was 11/10! All of the staff are very friendly and kind to foreign visitors. We were lucky to have one of the amazing servers, Trang, assist us on our visit. The room was always maintained by housekeeping staff and the food at breakfast was v…
have great bancong! Nice room, moderate price! Sometimes a bit crowded due to high demand on holidays! Will still come back here!
Good food! Good service! ... and Huong was very kind!
The service is extremely excellent and especially Trang at the Bai Tho restaurant. I came in late in the evening and she was very gracious and helped with my order greatly and even went extra mile in making a dish with my drink.
This hotel was above expectation. Food was excellent. The room was spotless and with beautiful Ocean views. Friendly and accommodating staffs. There was a young manager name Ngoc that help to served us breakfast, he was very polite and helpful. Definitely will come back and stay here ad my hotel of …
Nice place and very good location
Though we only spent a day here, I couldn’t recommend Muong Thanh Luxury highly enough. All the staff were lovely and gave us a warm welcome. The rooms are nicely decorated and very comfortable. Will definitely return in the future!
I am very happy to recommend this place. The hotel has very nice amenities like a pool and a jacuzzi, and all necessary comfort for a lovely stay. The staff is very friendly and the manager will make your stay unforgettable by helping with whatever you need such as directions, food recommendations, …
Very nice rooms and very good service. Beautifull view.good restaurants in the near of the hotel. Very tasty. It cost dont to much money for this trip. This time dont go by boat (this is a very nice tour). This time we make a tour around the city. I think it will be nice.
A nice and well designed hotel. Comfortable and come with complimentary drinks and snacks. Definitely will come again if i ever come back to Ha Long again
A wonderful experience, enjoying a high-class resort. Good all. beautiful view.
The service at Muong Thanh Ha Long Residence is wonderful to us. We stayed here for 2 nights to explore Ha Long Bay and local. They provided breakfast buffets with variety of asian food like Banh Cuon, pho and dessert. Muong Thanh Hotel is always my first consideration when traveling. The room is cl…
Everything was so good as i was surprised the price pretty cheap comparing to value there. Highly recommend for bussiness trip who look for quite place, the hotel is not only good location but also has a beautiful structure like we are in europe.
Excellent facility with a helpful dedicated staff. Breakfast buffet was multi-national and a chef was on hand for omelets, etc.
I Stayed here for a holiday in December and I had the best experience. The hotel staff were very friendly and they made sure I had a great stay. They will answer every question and they have great tips for trips and restaurants. When i go back to Halong Bay, I will definitely stay at The Yen Residen…
Fabulous location and architecturally designed. It's very roomy and has plenty of great views throughout the hotel. It's just amazing, and I will definitely come back to experience it further. The manager and deputy manager of the hotel are very nice and friendly. 👌
Gorgeous view. Room is nice and clean. Friendly staffs.
Great hotel. Comfortable large rooms. Very friendly service. Perfect breakfast.
We had an incredible stay at Then Yen Residences Halong, and I would absolutely recommend this hotel. The hotel itself is clean, air conditioned, and beautiful. Our suite was spacious and comfortable. The pool has a nice view of the ocean and city. The location was perfect because we could walk ever…
Extremely friendly, helpful owner. Very clean comfortable rooms, in a awesome location. The owner went out of his way to explain the best places to eat, drink and the local attractions. Can highly recommend stay at BC family homestay apartments.
A good central place to stay.
Clean and cost effected hotel in Ha Long Bay.
Beautiful hotel…. Nice staff…. Great location. Just make sure you come in season. We came end of December (off season), most of the things here will be closed or you will be the only customer. But the hotel is nice and would recommend it!
Great dinner spot!
Very good
👌
Great location, everything is within walking distance from the hotel! Staff are friendly and helpful.
Great hotel, central location, staff are very friendly and helpful, excellent customer service. Gym equipment needs updating, treadmills not working, cable machine broke, and you have to pay extra for the steam room & sauna, not much, but it is in the spa and part of a package.
Nice hotel with big swimming pool. The service was friendly but lacked communication.
Terrible terrible food! The breakfast is super disappointing. Even the pho wasn't as good as the other hotels breakfast. SMH GUYS! Gotta say the room it self was great tho, everything here was good. The breakfast tho...
Location great, service very good, rooms acceptable.
Good
Nice room but missing several stuffs which were listed in the services book.
The hotel boasts stunning, luxurious grounds and breathtaking views, with beautiful finishes and aesthetics throughout. The staff are amazing—friendly, attentive, and helpful. However, the spa facilities are limited to 15-minute use per treatment, the gym is basic with poorly maintained equipment, a…
Excellent, good manner good food
A modern and good hotel, with sleeping and living room ( inclusive a kitchen, without dishes). The vietnamese breakfast was good. The city and the surrounding is new constructed. 10 min walk to a lovely palm beach. |Many international food restaurants are in walking distance or yiu eat at the hotel…
The property has been open for about 6 months and still have a few small teething issues not nothing major. The standout is the Manager of the property. I think he must work 24/7 because he's always accessible and responsive. ||Our stay was very comfortable and nothing was too much trouble - the …
I booked this hotel only due to the reviews the GM received. My thinking was that if he is that good, then he must also have a great team. All true. The building g is brand new. We were in the part of Vietnam for my partners birthday. The GM arranged a special introduction to our room with an upgrad…
The hotel room itself is lovely, clean, spacious and felt luxurious. We went for our anniversary and they put nice balloons in our room for the occasion which was nice. However, the location is strange in an empty part of town which felt like a ghost town with lots of construction work, one morning …
Nice room with halong bay views and dragon park Room a bit small compare to the other 5* hotel At night, the music from club in the beach goes on until 2am, which is very annoying. Get the mountain view room if you are a light sleeper
The power system is unstable, and I encountered a power outage and an air-conditioning failure after staying for two days. Although breakfast is served at 6 o'clock, it takes half an hour for coffee.
Very nice hotel. Centrally located (although there isn’t much to do around the area). The gym is not at a good enough, with faulty equipment throughout, which I ended up trapping my finger in, and cutting it quite badly. However they offered a complimentary room upgrade for our final two nights, whi…
Hotel itself and rooms are nice and spotless. The view is nice and the pool is lovely but there are literally 5 lounge chairs for the entire (large) pool area which is a bit strange. The food at the restaurant was very disappointing. Ordered a burger and a beef stir fry and it took 35 minutes to co…
we stayed in a twin room for 3 night which was clean and tidy it had a large fridge tea and coffee facilities large TV and hair dryer |there's a disco on the beach not too far away and this bangs away trance noise till 12-30 every night there's drilling and banging at around 7-30 every morning with …
This is a 5 stars hotel But= I give this hotel 2 stars ONLY Simple I asked by phone the previous day from my room a wake up call at 0500 AM Morning But= the next day= nobody called Later on, before 0600 AM I asked reception for a bellboy to take down my luggage at 0800 AM But No one came At 0802 …
Not enough elevators, the wait is horrendous to get to anywhere. 5 star hotel but they don’t even have shampoo!! Even a 2 star hotel provides this basic necessity. No extra toilet paper in room - not even one roll. Pool has nice view but people smoking all over , there’s no sign telling guests not t…
It's a huge hotel. Located in a ghost town. There is nothing or nobody here. In the morning we almost fell out of the bed because they started drilling/working just next to our room. No service. Can not help to book a tour. Not friendly. Just take a full plate away in front of you without asking if …
Despite its five-star rating, the hotel’s service fell far short of expectations. The staff lacked professionalism and responsiveness, making the stay disappointing. The hotel’s amenities and customer care were not up to par for a three-star establishment.
The hotel room is very spacious and comfortable. However, across the street, there's loud music blasting every night until midnight. We stayed at 17 fl, but can still hear it loud and clear even with the window shut. Please think twice before you book this location.
Despite positioning itself as a 5 star hotel, it lacks in all the worst way possible. 1. Rooms are not clean at all. Hair and dust remain. 2. Soundproofing is bad - every night you could hear the disco from the beach till 2am. Doesnt help if you're a light sleeper. 3. Aircon doesn't work - 25 is too…
Ordered and paid for a room in advance via booking.com Got to the hotel they requested 1 million deposit in cash ... was told this was a bond to my room so I agreed. When we went to leave they charged again in cash even though I had proof of my booking and confirmed via upon arrival! SCAMMING PEOP…
It is impossible to relax and enjoy my stay, when the beach club nearby place music at an unbearable volume, for hours on end, until late. I am currently in my room, doors closed, with noise-cancelling headphones on, and the “music” is still overbearing. Honestly who can enjoy this without hearing d…
Luxury? Not hardly. Where do I start on this sad place? The lobby is cold and not welcoming. The staff does not acknowledge guests. The hallways wreaks of smoke even though it is non smoking. In our first room, the sink leaks so maintenance had to fix. Then the shower did not drain, so we had to…
Very poor-quality hotel. Apart from its size and location, this hotel is below hostel standard - not even one star. The public areas and corridors are not air-conditioned, with old carpets and uneven floors. In the rooms there is a strong smell of dust, low spring beds, and the shower water drains i…
Booked 5 rooms. Very bad service. Room not clean. Never see such weird requirements that guests have to count EVERY THINGS in side the rooms, including cups, towels etc before you entered the room, and before leaving. Bad for a claimed 5* hotel
I wouldn't stay at this hotel. The elevators are always crowded, and one of them was broken when I left. The breakfast is alright, but the same food every day gets boring. The receptionist is also terrible. P/s: I stayed with my son at this hotel from Jun 27 to July 2, 2025. Therefore, I know exact…
My family had an extremely bad experience at Muong Thanh Luxury Ha Long Centre II. Although it was rated well, it was not. The elevator was overloaded. The food was not good, the service was bad. In particular, when my daughter forgot something, I called back immediately, the staff here said they wo…
If you like screaming kids running everywhere with no adult control or supervision, bad food and awful service, this is the place for you. The noise levels in the lobby alone go way above anything I have ever suffered before. The staff don’t say anything to the adults by way of controlling their chi…
The room was clean and had enough space. But the hotel is totally crowded, wherever you go there are plenty of people waiting, at the pool and at the gym and even at the elevator. Worst of all is the giant breakfast room, where hundreds of people are shouting and kids running around, it's loud like…
Check in an hour late|There are only 4 elevators, so we have to wait 10 minutes each|Checkout waiting time 30 minutes|It's not soundproof at all|I can't sleep until 2 a.m. because of the noise|It won't come again|I never recommend it to anyone else|the worst of travel
Supposed to be a 5 star hotel but it is not. The breakfast was average. The shower flooded when using the shower as the “drain hole is too small” apparently. There is also mould in the shower. Finally, this is supposed to be a business hotel for conferences and they do not have an iron in the room!!…
Please save your $200 per night for this hotel and stay somewhere else. The valet and breakfast was good, spacious room, amazing view that is for the 1 star or else or would’ve been 0 stars. Here are the cons, after traveling a couple hours you just want to relax, take a nice shower and get refresh…
Extremely loud club across the street, like windows rattling loud. Don’t get sea view if you are intending on sleeping before 3am
It cannot even call itself a 3-star. We stayed in an apartment that basically stings. The toilet stings the whole time like the drainage system does not work. The kettle when we received the room, smelled of seafood. We call the room service that said "well that's alright" ... There are 4 elevators …
The worst hotel I've been in Ha Noi, I don't see any reason for this hotel to be 5*! They do not have basic first aid kits like bandages, or alcohol pads!!!
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