Mercure Dalat Resort

I came with a friend and was able to stay at a cheaper rate due to their Accor points. Had we paid full price, I think it the experience would have been a slight bit underwhelming. The restaurants and food at both Bao and Deux Amants were both highly affordable and tasted surprisingly good. Would de…

Clean good service spa, room are clean and price are good

Great resort for families. Very relaxing and food options are fantastic. Will visit again in the future.

I have stayed a few times in Sceaux, a suburb a little south of Paris. I genuinely felt that I was staying in Sceaux the entire time I was in Grand Mercure Dalat, with the added bonus of this hotel's extraordinary hospitality, cleanliness and overall vibe. I am very much grateful I detoured from Nh…

Wonderful resort in the middle of Dalat, the room, the garden, the service are all excellent

Highly recommended for family trip. Peace and luxury resort

We stayed at Mercure Dalat Resort for seven nights and absolutely loved our time there. Vinh and his team were genuinely warm and thoughtful throughout our stay. We felt welcomed from the start, and the care and attention from the team made a real difference to our experience. The service felt natu…

It was a very pleasant stay for all of us!

My wife, our two-year-old son, and I spent four wonderful nights at this beautiful resort and felt at home from the very first moment. Everything was exceptional: the stunning gardens filled with vibrant flowers, the impeccably clean facilities, the generous breakfast buffet, and above all, the incr…

Very happy with the service and quality of resort. Worth the money paid. Highly recommend

Nice hotel, clean room, good location. Tasty food and attentive service!

This was our family’s second year staying at Grand Mercure Da Lat, and it was just as wonderful as our first visit. The rooms and service remain excellent—consistent quality is exactly why we keep coming back. The property is impeccably maintained and spotlessly clean. What makes it truly special i…

Amazing flowers and view on the way to the rooms!

Excellent rooms, beautiful garden, great breakfast, staff very helpful

Enjoyed the stay, comfortable room and good service Food is good

Clean and well-decored room, and the food here is amazingly delicious to all guests from young to old. Moreover, its connected to many restaurants and coffeeshops nearby such as Chan, Still, …

Great place to wind down. Room service is 24/7, there's buggy service between lobby and villas so able to avoid rains. Gym and pool is quite clean. Overall, would come back again.

Breakfast at the restaurant was of high quality with a wide variety of dishes. I was especially impressed by the pastry station – many delicious, freshly made pastries beautifully presented. The staff were friendly and pleasant, and their uniforms matched the restaurant’s atmosphere perfectly. A sp…

Insane quality of the hotel, breakfast and the territory is the best.

One of the best hotel in Dalat. Beautiful rooms, well equipped facilites, great pool and exceptional restaurant. Close to everything and easy to access to many well known tourist attraction around. I was impressed and definately will come back !

The most stunning hotel ever. I would have to say this is by far my favourite hotel I’ve stayed at. The breakfast buffet is amazing with lots of variety. Extremely family friendly in every aspect! All the services were excellent and the garden is beautiful. Can’t fault a thing. I will definitely be …

This hotel is really nice. Service and food was spectacular. The ambiance of the place is dreamy and classy. The live music was outstanding. 1000% would recommend. Very tourist friendly.

I had a great stay at Mercure! The staffs were friendly and the service was excellent! I’d definitely come back!

Following a wonderful event at the hotel, we decided to book a family room for the night. Special thank you to the Hotel Manager for arranging this, and a big thank you to Nguyễn Văn Vinh (Assistant Office Manager) for the thoughtful touches in our room and for looking after us during our short stay…

Great resort with beautiful garden and international foods, friendly staff. We will come back

The staff are amazing. The resort is very beautiful. Moon bar on Friday night has live music. Will come back soon!

The buildings still look new , garden and flower so nice and colorful. The place is very attractive also, I’m very like Yoghurts during breakfast time.Staffs are friendly and active.

The room was really clean and the staff were really friendly. Nhuan assisted me with breakfast options as well. Overall, it was a pleasant stay!

The rooms were clean, spacious, and comfortable. Staff were polite, attentive, and always ready to help. We requested some light breakfast to take away for our early morning sunrise hike, and the team kindly prepared more than enough food for us to share with our group. Special thanks to Vinh and Hi…

The entire estate is beautiful and very comfortable to walk around. Rooms are well kept. Will definitely book again when visiting Dalat again. Thanks Vinh for your excellent hospitality.

Cozy room, friendly staff with excellent services. Breakfast is amazing

Very nice place to spend vacation time with family, we will stay at this resort again when visit Dalat next time

Flowers in the resort are beautiful. services are warm and thoughtful. The bed and pillows are great for sleeping.

As an ALL Accor Diamond member, I must say Grand Mercure Da Lat truly exceeded my expectations. From the moment I arrived, the team recognized my membership status and went above and beyond to make me feel valued. The warm welcome, thoughtful touches, and personalized service really highlighted the …

The Mercure Dalat Resort was an excellent hotel for our weekend trip to Dalat. The service, beautiful room, and delicious food satisfied me very much. I highly recommend it to anyone travel to Dalat.

Romantic and elegant: The resort, converted from a 1920s villa, offers a charming French colonial vibe that many visitors find romantic and peaceful. Beautiful gardens: The resort is set amidst lush, perfectly manicured gardens, providing a picturesque and tranquil atmosphere that guests enjoy explo…

I had a truly wonderful stay at Mercure Dalat Resort, this place is absolutely worth being your ideal stop if you’re looking for a retreat that is both elegant and peaceful right in the heart of Dalat.

Every part of the resort is perfect, and the environment is well-maintained and beautiful. We had a very relaxing three days and it remains the best choice for visiting Da Lat. I suggest that breakfast could include more fresh vegetables and fruits from Da Lat, as these are the most famous products …

The resort is absolutely stunning surrounded by roses and hydrangeas. It’s a little way from the center of town which is much more relaxing for me personally. This is the second time we have stayed here is how much we love it. The champagne brunch is amazing with everything thing you could possibl…

Beautiful and well maintained Resort. Great location near city center. But the Main Reason for the 5 Rating is the very friendly and supportive staff. We instantly felt Like coming Home.

Good location, nice view , clean room and staff friendly. Breakfast here so many choice and delicious. I like this hotel, if come back Dalat, I will stay here again

Malaysian here! I never thought i would stay overnight in such a dreamy hotel ever. All photos show how much I loveeee this hotel. The weather are so cold here. I feel regret for not bringing a jacket. Their customer service also so welcoming. They really care about my request for having a vegan bre…

I called the hotel staff and they helped us to set up 4 rooms for the entire family. They are very helpful. My nephew forgot her carrot toy when checked out and they offered to send it directly to my house. Definitely will choose to stay here again next time.

Brilliant luxury hotel in gorgeous landscaped gardens. Dalat is a lovely Mountain town. A fantastic town Central market selling bountiful locally grown flowers & fruit & vegetables as well as dried produce, clothing & footwear. Turning into a wonderful vibrant night market around 6.30 pm. Lots of gr…

My family had a memorable stay at Mercure Dalat in June. We booked two rooms for six people. Our rooms were beautiful, and we loved the romantic atmosphere of the resort, with its French style and abundant flowers. The breakfast was delicious, offering a variety of options. The service was excellent…

I recently stayed at Mercure Da Lat and had a truly wonderful experience. The buffet meals were impressive, especially the breakfast, which featured a wide variety of delicious dishes, including sparkling wine! The staff were friendly, attentive, and always ready to help. The atmosphere was cozy and…

Beautiful french inspired hotel, very luxurious room, surrounded by amazing landscaped gardens. Customer service was warm and friendly, and it's not far from the town centre. Easy to book a taxi or a Grab car. Buffet breakfast selection is extensive and delicious. Overall an excellent stay.

I have stayed at this hotel twice and loved it each time. What sets it apart is that it isn’t just another hotel- the kindness and helpfulness of the staff is second to none. I especially wish to thank ms Nguyen and ms mihr who went out of their way to help me with a personal issue. They went over a…

A timeless stay at Mercure Dalat Resort From the moment I arrived, everything felt thoughtfully curated. The check-in experience was smooth, and I was warmly surprised by a complimentary room upgrade — the space was not only elegant, but full of cozy touches that captured Dalat’s nostalgic charm. …

The Place to Be! We stayed at Mercure for two nights and had a very enjoyable experience. A special thank you to the staff who assisted us while we were waiting for our room—one of the receptionists even came over to our table to help us with check-in, which we really appreciated! We had a lovely …

The entire facility was very clean and decorated in the French chateau style. The dining was delicious with great service. I enjoyed my stay and would stay again.

Highly recommend this hotel as the staff are extremely friendly and will go out of their way to help you. The food there was excellent, and honestly, it's Michelin Star worthy and when we bought too many souvenirs and large items. The staff were kind enough to help us haul it on our car while being…

Definitely the best and the only international standard in Dalat. Very nice room & amazing garden. Friendly, caring & helpful staff. Best compliment for Thu Trang lobby team, Ms. VA from FnB, Hiệp FO .... with excellen service, customer taking care.. Will come back soon Mercure DL ^^

The stay was nearly perfect. The location was beautiful and well kept. The pool was very nice as well. All the staff were friendly and went out of their way to serve. The food at breakfast and in the restaurant was delicious and had a nice variety. The stay was well suited to care for my 9 month old…

Absolutely outstanding resort in a very French style. The rooms we stayed in were in a separate building from Reception, dining and bars hit it all works. The food was great and the bar has a Moonlight theme which we loved. I'd be happy to recommend it to anyone.

Nga and Vinh were extremely kind and helpful. The security guards are very friendly and nice! This resort was amazing, breakfast had so many options! Pool is huge. Definitely recommend!

This hotel is a unique place in Dalat. You can get real french feelings. The hotel has a wonderfull design and provides you with an very romantic athmosphere. The roms are nicely designed and you got the feeling beeing in a mountain ressort in Europe. Staff is very friendly and helpfull. Breakfast i…

My stay at this resort in Da Lat was fantastic! It’s one of the best-looking resorts I’ve ever seen. The check-in process could be a bit smoother, but the room was super cozy and vintage. The breakfast buffet had a wide variety of food, but the line was a bit confusing. I almost missed the sweet sec…

The check-in process was pleasant. When we were led to our room, I realized that the hotel was full of roses and other flowers. It can be said that it is a hotel in a garden. The cleanliness of the room is satisfactory, and the bed is not too soft and very comfortable. The exhaust system in the bath…

This hotel offers you a great space for photo shooting. The design of the rooms, the villa, the garden are French style. The room is well decorated. The lobby design makes you feel warm in the cold weather of Da Lat city, it is very comfortable. The staffs are friendly, attentive and helpful. It loc…

A wonderful stay. Room is cozy and homely. Food is great. Service and people are excellent. They lookafter customer requests very well. We wanted to checkout early in the morning. They have prepared takeaway breakfast with extra items by 6 am in the morning. Above all the scenic beauty with cottage…

I recently attended a friend’s wedding at Mercure Đà Lạt Resort, and it was absolutely stunning! The resort’s beautifully landscaped grounds and elegant architecture provided the perfect backdrop for such a special occasion. Everything about the event was thoughtfully prepared and flawlessly execut…

The resort is superb beautiful with European architecture. Breakfast buffet is good, especially pastries. Staffs are helpful, friendly with a timely manner. Very good location for a quiet resort in city center. However, room cleaning is not good. I stayed 2 nights and recognized that they didn’t cha…

It’s hard to believe this is only a 4star resort. The rooms we rented were immaculate but it’s the staff that really makes this beautiful resort such a great experience. You could spend an entire day taking pictures inside the grounds. Everything is just that beautiful. Thank you Mike for the excel…

The best hotel in Dalat! The hotel itself is very beautiful as well as outside and inside. The lobby is just wow!, very stylish and once you get there it’s inviting you to sit, relax and have some drinks there! The hotel located in very quite area, so if you are light sleeper like me it’s a perfect …

The only hotel i will stay everytime when i am in Da Lat, great location, nice room, nice hotel people. I want to reward two employees. I was taking a break in the lobby this afternoon, but I accidentally spilled a cup of latte. I felt very sorry. A waitress at the bar in the lobby came over immedi…

I recently stayed at Mercure Dalat Resort and it was a delightful experience. The resort, nestled in Dalat's scenic hills, offers a perfect blend of luxury and tranquility. From the warm welcome to the smooth check-in, the service was exceptional. My room was spacious, elegantly furnished, and offe…

We had a fantastic stay at Mercure Dalat Resort. Hotel location is perfect, far enough from the city center to be very quiet in a peaceful and not polluted environment, yet with many taxis always in front of the hotel if needed (+Grab works very well). Hotel room was great, very comfortably equipped…

Mercure Dalat Hotel is a tranquil sanctuary, nestled in a serene location and adorned with early 20th-century colonial elegance. The hotel comprises several individual villas, each exuding a sense of privacy and exclusivity. One of its most impressive features is the exceptional soundproofing; even …

We appreciate your great service 10/10 perfect! Most amazing holiday and hotel! From staff, management, security, cleaners, hospitality everyone was perfect and so friendly, they felt like friends and family. We were first greeted by Thu, she was so friendly, patient, kind. I was here for about 2 da…

Amazinggggg💕💕💕💕💕 The hotel was located around 4km from the city center. Accessible using taxis/grabs. The garden has a lot of different flowers 🌹🌸💐 and it plays French songs from 7am till around 9pm. Felt like a village in French! Each house has 3 floor level. Level 1 and 2 have around 7 …

The Mercure Dalat Resort is a brand-new hotel that seamlessly blends modern and old-fashioned elements. The friendly staff goes above and beyond with their hospitality and dedication. During our trip to Vietnam, one of our family members suffered a burn on her hand, but the warm and helpful hotel st…

Mercure Resort impresses with its modern European style and outstanding amenities, especially the delightful buffet breakfast. Although the upgrade to the executive room was appreciated, the view facing a residential house outside didn't quite match the allure of the resort scenery available in othe…

Excellent service, beautiful gardens. Bed was super comfortable, however pillows were too thin and soft so no support. Showers were a little mouldy, and no ventilation. Occasional fly and mosquito in room, otherwise everything else was okay. Had a swimming pool but never used as it was cold.

Coming from Singapore, the cool weather was superb. Facade of hotel brings you to Europe. All rooms are located in villa-like houses set in a beautiful garden. Service was 6-star. A particular staff at breakfast (Lucas) has to be commended for his attentiveness and helpfulness in providing informa…

Nice place for relaxing, beautiful place to stay with delicious breakfast!

We enjoyed our stay at this hotel overall. The rooms were beautiful and the breakfast was great. The service was generally good except for a very strange checkout experience. It took the hotel 40 minutes to check us out with very little communication as to why it took so long. One of the staff membe…

Despite my stay being just one night, the service at Mercure left a truly outstanding and lasting impression on me. First and foremost, I must give a big shoutout to Mr. Hiệp at the reception desk. His professionalism, dedication, and keen attention to detail were exemplary. Not only did he greet m…

Cons: The walls were thin and we could hear our neighbours talking all the time. The bar is overly expensive, which is disappointing, as sometimes we don’t want to go out far for a drink, but you feel compelled to, as the prices drive customers away. Pros: Super friendly staff, very attentive and …

The hotel is beautifully designed with charming decorations that match Da Lat’s atmosphere. The room size is comfortable for a family, and the food quality is impressive. Facilities are generally good, though some are less practical for the highland climate. It would be great if the resort could add…

Staff in general is great. Concierge staff was very bad!!!! No sign of helping clients with their bags…. Breakfast was a mess: not well trained staffs and food wasn’t as good as I expected Room is great and garden is beautiful

I had a bumpy check in with the front desk but management was attentive and completely resolved my issues and provided additional hospitality for the inconvenience. Thank you Vinh! The gardens are beautiful and so are the rooms. Check out Awesome Coffee next door, I loved it. This hotel is not clos…

The hotel is located close to the railway station. It's away from the city center which is great if you don't want the hustle and bustle. The pros: Beautiful decorations and grounds Charming and feels like an old French villa The rooms were decent, needs some minor touch ups here and there but ove…

Pros : Beautiful interior design, photogenic no matter where you are. Reasonable location as I do not enjoy the noise from city. At the same time, the central city is only 5mins drive away. Flexible late-checkout is available. Peaceful and quiet. Cons : English proficiency of staff is low. During c…

Well manicured gardens attracted a lot of influencers and photographers. However rooms had thin walls and not ideal especially in Vietnam where everyone talks loudly. Housekeeping could be better, we found significant mould in the shower area. There were also no hooks to hang towels upon exiting the…

Check in experience was great. Went downhill from there. Loud dog barking all night. Food at the hotel was average as well...everything at the Chinese Restaurant was sold out ...

We spent 2 nights here. Our room was not ready despite check in 6.30pm. We had to get a different room. The rooms are lovely and the grounds are well kept. The food however was not so good. The breakfast is large with catering to more Vietnamese and Chinese rather than westerners. The breakfast we h…

The hotel grounds are beautiful- that was the draw of staying here. The rooms were spacious, but the water heater was touch and go and not stable. You can hear your neighbors. The check in process was a hot mess as someone took our luggage and they lost track of it which is stressful. We were here …

I complained about the noise, but the manager came and said it would be over in an hour, so I endured it. They said the only room option was a deluxe room, but since we had paid more for a higher-level room, there was no way we could downgrade. We stayed outside until evening to avoid the noise and …

I recently stayed at Mercure Da Lat and had a mixed experience. While the property has its charms, there were a few areas that left room for improvement: Staff Communication: Although the staff were polite and eager to assist, their proficiency in English could be improved to better cater to intern…

Beautiful property. Nice neighborhood even tho it is still in the city. Needs front desk staff improvement. a) we ask for some basic tourist information and the receptionist at the evening shift on Saturday 30th of November confident answered: I don't know, I'm not a tourist office. b) the rooms …

The service at front desk was horrible coming from the latest resort in Da Lat though the room and ambience were truly outstanding

First of all, thank you for the upgrade as a platinum Accor and this place, the surrounding like a French village is very nice & cooling. The breakfast is wonderful too! But sad to say that the room TV need to be improved. I am staying here for 3 nights and tonight 3rd day and I am still not gettin…

Not a hotel I would return to. When we arrived somehow our booking had the incorrect dates in their system so they weren’t expecting us. After showing our booking on my Accor account and email, they eventually checked us in but it took over 30 minutes. When we arrived in the room it was smaller than…

Extremely disappointed with the worst and not well organised year end event and dinner. Staffs need to have better training about hospitality. Doubt hotel management got hospitality skills,too. Bao Asian Cuisine restaurant: lousy service. Not worth with Grand Mecure name and the beautiful landscape…

Refuse to accommodate a date change, even under extraordinary circumstances like Kalmaegi typhoon (Vietnam storm number 13), regardless of my agreement to cover any rate difference, is unacceptable and disappointingly unprofessional. This was not a discretionary cancellation; it was a necessary safe…

I am extremely disappointed with my experience at this so-called 5-star hotel. During breakfast, sparkling wine was served. I took a quarter bottle to my table, confident I would finish it. Shockingly, a staff member came to my table and demanded the bottle back in an unfriendly and humiliating mann…

The room was ok, but the rest of the service is terrible. We are gold member from Accor and booked through Accor. We got rejected to check in our Family room even though we emailed and got welcomed by hotel beforehand. They made us book through Agoda and confirmed to refund our night, which 1 hour l…

We arrived early in the morning because of the bus time. So we asked if it’s possible to early check in by phone call, and they said yes. Then we went to the hotel but receptionist said there is no normal clean room now and if we want to do early check in, we need to upgrade our room type to suites …

Considering it is a 4 star international hotel - its a little interesting to see you get guest calls for future bookings - which would be in your benefit - but your front desk picks up and hangs up the calls?? I would think that is ok for a local brand but an international hotel brand??? Worrying...