Meliá Vinpearl Phu Quoc

We had a nice stay in CapeNao restaurant in hotel resort (where we had a great stay for whole week). Personal (I remember Chi) was really kind and nice, and the food was really good. We enjoyed most salmon (do not remember exact name of the food, but it was a starter food), shrimps as a main course …

​I would like to echo the many positive reviews regarding the staff's professionalism, the resort's internal logistics, and the high quality of dining. In these areas, I fully agree with the praise. However, there is one specific issue that will prevent me from returning. ​I visit the coast to enjoy…

Anna and Uyen super nice. Today we have facial care very good. We will comeback spa.

Overall impressed by the service and hospitality, specifically we are so satisfied with our experience in Cape Nao restaurant and Chi waitress who was very kind and responsive.

It was very nice, my children liked it. I am also very happy that my children received gifts after participating in the competition at the swimming pool. This is our second time here and we like it very much. Risa-dylan-hai-duy I really liked the service.

I had a good vacation in Melia, the room is beautiful the food is delicious. They have a lot of activities everyday and Risa is the best entertainment, she makes me smile everytime I see her. I will come back again in the future!

Very nice area with very good food and restaurants. We enjoy dining in Cape Nao restaurant with awesome waitres named Chi. I recomend to visit and spend wonderfull time.

We are staying at the Meliá hotel and we really love it here. We have a higher-level all-inclusive package. The staff are very friendly and helpful — whoever you ask will always assist you. As for the restaurants, in the evenings we usually visit the à la carte restaurants. The best one, however, i…

We have enjoyed the great service by Chi and Duy at Cape Nao restaurant. The food is excelent and the staff is great. I recommed to visit it.

We had a great stay at Melia Vinpearl Phu Quoc. The hotel is beautiful, clean, and very comfortable. The atmosphere is peaceful and perfect for a relaxing holiday. Special thanks to Althea at the reception — she took wonderful care of us and was always kind and helpful. Her service made our stay ev…

beautiful experience. when breakfast restaurant my family met ms.la . me and my child made an cute leaf fish. my two daughter adore that fish for a long time.

Anna and Uyen - Great Vietnamese massage, very pleasant atmosphere and professional approach. I will definitely come again. Highly recommended!

The Meliã Vinpearl Phù Quôc resort is the right place where to stay once you are on Phù Quôc island. You will enjoy every single day at high level comfortable vilas equiped with all you need for short-time or long-term stay. There is a long calm beach with no crowds, amusenent park right next door, …

We had a great time at the hotel complex. They have elegant and spacious villas with private pools both of them are very clean. The beach is clean and the water is slowly getting deeper. The number of sunbeds is usually enough. Even at 11 o'clock there are free beds. Those who do not pay for all inc…

hello, we were here in cape nao restaurant for 3 times for dinner and it was exclusive, perfect: especially Chi and Hanh, they are kind and very cheerrful, they are speaking flueantly english and they were giving the extra service for EVERYONE the chef named Thai HE IS THE BEST, we recommend the wag…

Very very Good! Love it. I loved the food here and the sea.. wow. So warm. We had a good and chill vacation. Chi's service was perfect! Basically all the staff is kind and peacefull. Vietnam is so gorgeous. Maybe we will come back again someday :))

Melia was a greattt stay for us! I am very thankful to Lina (Lunnar) for such a hassle-free check in and checkout. We had a beautiful start at this amazing property. Would love to be here soon again. It just felt home right away from home.

Pha La she is so kind. She was helping us on workshop on valentines day that makes our experience more enjoyable. All of the staff members are friendly and also very nice. It was such a great vacation. Thank you so much🩷

Melia Phu Quoc is a wonderful place for me to relax. I was especially impressed with Ellie — she is always enthusiastic, friendly, and ready to assist guests, making the experience here even more memorable.

Dear Meliá Team, I would like to sincerely thank you for the prompt and professional way you responded to my comments. This level of attention once again confirms why I truly love the Meliá brand. I have had the pleasure of staying at Meliá resorts in Zanzibar, and last year in Samui, and each exp…

Great hotel with even better staff. Special thanks to Mickey who did everything to make our stay memorable!!! From the daily inquiries to the farewell gift, he always had time for us and a kind word.

The villas are wonderful, the grounds are kept in great condition. Breakfast was delicious, and a few different places to go to change it up a bit. Only problem is there is nothing in the kitchen in the villas, no plates, things to wash up with so the kitchen. Becomes a bit pointless. Difficult as …

We had the chance to enjoy an evening barbecue prepared by Chef Quang, and it was truly an amazing experience. The food was absolutely delicious – easily some of the best we’ve had during our stay. Everything was fresh, perfectly cooked, and full of flavor. Chef Quang was incredibly kind, friendly,…

We had a great stay (2 weeks before Christmas). Tasty food but non-Asian clients must count with mostly Asian style cuisine. Although the hotel was definitely not full the breakfasts (and sometimes dinners) were over-crowded at popular hours. However the hotel already works on this issue and they ar…

We had a fantastic time at this hotel. Everything was clean and in perfect order, but what truly took our stay to the next level was the staff. Special thanks go to the waitress named Chi, for her incredibly kind approach and professional service. We will come back!

We were very satisfied with our visit at Ibiza restaurant. The food was excellent and the service was great. Our waitress Chi took care of us the whole evening and she was very kind, friendly, and attentive. We really enjoyed our time here and would definitely recommend this place.

Vani is an amazing animator and an incredibly kind person. I attended her face yoga and Hatha yoga classes, and they were wonderful. Her voice is very calming, and she explains everything in a gentle, clear, and thoughtful way. After each class, I feel very good, relaxed, and truly at peace. I am de…

Facial Yoga Class review: 5 * Today I attended a facial yoga class. The session was very pleasant and informative. The instructor, VANI, is very kind and professional, she explained everything in great detail and I truly enjoyed the class. I would recommend it to everyone. ☺️

Our stay at Meliá Vinpearl Resort was truly memorable. From the moment we arrived, the warmth and hospitality made us feel at home. Lina at the front desk was exceptional—always smiling, attentive, and genuinely caring, which set the tone for our entire stay. The resort itself is beautiful, peaceful…

Amazing service at Meliá Vinpearl Resort, Phu Quoc. The staff member (Alex) was very polite, helpful, and made our stay truly comfortable. Great hospitality—thank you! 🌴✨

The service was very impressive thanks to Mabel and Lucy's support. Their service style was refined and professional. They were always ready to assist politely, creating a comfortable stay and providing top-notch service.

Duyen ,Duy Tham . Helped me so much with everything I really appreciate everything they did for me and my family . Such a nice experience and time spent here was so nice for my family they are really happy and grateful for everything they did for us again much appreciated everything. Thank goodnes…

I would like to personally thanks mr Jonath for truly amazing service and help my family with everything , he is really passionate and calm , speaks good English. He try his hardest to make sure we will have amazing time here . We had a little issue and problem with our room he and the team manage …

Vani’s yoga classes at Ibiza Beach House in Phu Quoc were absolutely wonderful. Her lessons were calm, well-structured, and perfectly balanced between relaxation and strength. Vani has a very gentle, warm energy that makes you feel comfortable and welcomed from the very first moment. I especially a…

We chose Melia in Phu Quoc as our honeymoon stay. We regret nothing. It was definitely the best place we have stayed ever. Everything was great but for me the best part was the overwhelming kindness from the personnel. I have never felt so welcome, almost felt like family visit. At the same time the…

The service is outstanding and the rooms are very nice. Also the fact that there is the ability to get food when you want at most times of the day is appreciated. Thank you for your service, and special thanks to CHI.

Stayed 2 nights at pool villa. Pool villa is spacious and have a nice lake view. Staffs are kind. The whole resort is very large so it takes time to move around in the resort

We spend here 11 days at the level ocean view cottage. We enjoyed every moment and loved everything! Great service and relaxing massage at the spa. Special thanks to Anton at the reception! We hope to return next year!

A children’s entertainment area with two kids’ corners – one supervised, where you can leave your child in the care of staff, and another unsupervised play zone. The animation team in both Slovak and Vietnamese is excellent

One of the best hotel I have visited. I work in the Travel industry for years but to be honest, this hotel is a place where you want to be and never Go back home! Great Experience in ala carte Cape Nao restaurant. The food was totally great and service especially from Ms. CHI was amazing. She is rea…

We had an absolutely lovely experience at The Level in Meliá Vinpearl Phu Quoc. Our pre-arrival preferences were quite lengthy - from pillow firmness to favourite drinks, foods, bed sizes, bath tub/shower, and more. Choosing a villa with a beachside view, we were a few minutes walk from the Level …

I had a wonderful stay at Melia Vinter Pearl and would highly recommend this hotel to anyone looking for comfort and quality service. The hotel is beautifully designed, modern, and very clean, with great attention to detail throughout the entire property. The staff were extremely friendly, professi…

I did a full body message with Nhi at the yhi spa and she was amazing. Thank you so much for the great service. The receptionist were also great special thanks to Tran for helping me out. Enjoyed my day with you.

We stayed at Melia Vinpearl Phu Quoc in an ocean view villa and from the very beginning until the very end everything was wonderful. From the moment you arrive you truly feel welcomed at The Level, every single staff member is incredibly kind, attentive and helpful. The Level breakfast was exceptio…

A Dream Stay at Meliá Vinpearl Resort Phú Quốc — From One Bedroom to a Three-Bedroom Paradise When we first booked our stay at Meliá Vinpearl Resort Phú Quốc, we were simply looking for a quiet, beachside escape. What we didn’t realize was that it would turn into one of the most luxurious and memora…

We had a wonderful evening at the Cape Nao à la carte restaurant. The food was absolutely exceptional — every dish was beautifully prepared and full of flavor. A special thank you to Chi, who took care of us throughout the entire evening. Her kindness, professionalism, and attention to detail made …

Amazing experience, Vietnam is beautiful and this hotel has wonderful servise, tasty food, fun activities and beautiful accommodation. Thanks to CHI and the rest of the stuff for making our holiday special and very pleasant. Everyone is so nice and we can really have a relaxing time here.

Beyond Five Stars – Simply Unforgettable! I am absolutely blown away by my stay at Melia Vinpearl Phu Quoc. Five stars simply do not do justice to how incredible this hotel truly is. I travel extensively, yet I have never encountered such an extraordinary level of service and genuine care anywhere …

Everything here was absolutely fine! Especially the special restaurants were great. We liked the Cape Nao restaurant the most, where we have been several times and we always enjoyed it very much. A big credit for that also goes to the staff led by Chi, who took perfect care of us.

We've had a wonderful stay here so far. Our 4 bedroom villa is very nice, clean and comfortable. Staff have been great and very helpful. The food and amenities offered at this resort have also been top notch. I highly recommend this resort if you're planning to stay on Phu Quoc Island. My only regre…

Our stay at the resort was truly exceptional, made even more memorable by a complimentary upgrade to a beautiful villa. LINA was incredibly helpful with the check-in and attentive to every detail, ensuring that our family felt welcome and well cared for throughout our visit. Each morning, breakfast …

I had an absolutely pleasant stay at Melia Phu Quoc Hotel. Nhu was incredibly warm and attentive, providing my family and me with exceptional hospitality throughout our stay. The hotel itself was beautiful, well-maintained, and truly relaxing. We were also pleasantly surprised to find halal breakfas…

Had a lovely stay! Vani, the yoga instructor, was super friendly and even helped us take photos. Dong at the front desk was really helpful and remembered our airport transfer. Breakfast buffet is awesome! Great service all round!

We can happily say that these were the most beautiful, luxurious, and enjoyable seven days of our lives. We had THE LEVEL services, and it was absolute luxury from start to finish. The staff were kind, professional, and always willing to help. The food was simply exquisite — both in the buffet and à…

I used the in-room premium BBQ and Ibiza Day Pass. I didn't have high expectations for BBQ in the room. It was the most memorable service while using Melia. The quality of the food and the service were both good. Even though it's late at night. I cleaned the room thoroughly during the quick hours. T…

2Bedroom Villa Rooms are well designed and attached pool is of adequate size. Food choices for in room dining are limited but sufficient portion size and tasty except the Indian food which was, I must say is poor. Swimming pool is good and lot of activities for kids to keep them engaged. Beach exte…

I was surprised at how welcoming the staff were at the hotel. Every spot seemed perfect for resting or taking a break. It felt like home. Wonderful staff with beautiful smile 😍: Esme and Selena, bellman Thomas and Bao 🥰🥰.

I'd like to leave a review about Lina, the receptionist at the Melia Vinpearl Phu Quoc. She was incredibly responsive, resolved our issue very quickly, and is a true professional, very kind, and pleasant. I want to thank her again, my impression of this hotel is even better thanks to her. Thank you,…

Our stay at the Melia Vinpearl Resort was a truly wonderful experience. The entire hotel is beautifully maintained, the staff are incredibly friendly, and the entertainment program is varied and engaging. A real highlight for us were the yoga sessions with the amazing and experienced teacher Vani. S…

Vani was an excellent yoga teacher! I joined my first breathing yoga session today and was really positively surprised. The room was spotless, with a beautiful view of the sea, peaceful, and the perfect way to start the morning. Vani is very knowledgeable and professional, and she guided us through …

Our stay at Melia Vinpearl Phu Quoc was truly amazing. The facilities are top notch, the grounds are beautiful, the food is great and the beach is private. Thanks to Leo and LaVie for their warm support, we always felt welcome and taken care of throughout our stay. Their attentive service enhanced o…

Beautiful and fresh space. The clean, comfortable, fully equipped room creates a familiar feeling when staying at the villa, including a private swimming pool that is very suitable for summer. Great service, friendly staff always supported me during my stay when I asked Lavie about the time and serv…

Amazing location, food and hotel services with activities going on throughout the day. Had attended foam pool party and yoga studio session with yoga teacher Vani mam which refreshes my memories from college days I used to do yoga. Thank you.

Unforgettable family getaway! We stayed at Melia Vinpearl Phu Quoc with our kids and had the most incredible time. The family villa was spacious, spotless, luxurious and private pool. The kids loved the water park and enjoying water activities. The staff went above and beyond to make us feel welcome…

My family stayed at the Melia Vinpearl Phu Quoc from October 9-13. It was an exceptional experience, particularly for our young children. The villas provided ample amount of space for the kids and the entire family. There were abundance of activities in the resort and nearby (safari, Vin Wonder them…

Jonath at reception was kind, skilled, and cheerful. The room was spacious and comfortable for staying with children. The reception staff responded well to all inquiries. Compared to Pullman Phu Quoc, the staff were more excellent and the room service was very satisfying. Next time, I will stay long…

A resort of epic proportions. They got pool villas which are so spacious you'll feel like home. They got various restaurants. Many options in room service at all times of the day or night. Everything comes asap to your room as Vin group has given their scooters to all staff. Buggy/tuktuk service tak…

We had really great time here. All staff was kind and welcoming 💕 we appreciate particularly Gai, Mike and Phuc. They helped us and gave a great service too❤️ My family were happy and relaxed a lot. We appreciate all staff especially gardeners, cleaners, tuktuk drivers ❤️❤️ All food was great, room…

We have just finished our 4 night stay with Melia Phu Quoc, specifically enjoying the extra services at The Level and I will definitely be recommending this to my work mates + trying to come back here in the next few years again. At the Level, the staff were amazing. Shout out to the drivers (Richa…

We had a wonderful dining experience here with 5 adults and 5 kids. The food was delicious and served very quickly. The staff were extremely friendly and even provided free water for the children, which was a nice touch. A special shout-out to Chi, who gave us exceptional service with a warm smile …

Annie at Front Desk was super awesome. Her communication skills overall was extraordinary, not just with us, but with all guests I saw her interacting. The team and organization overall is also excellent. Their time management, service management and quality of amenities is excellent too. Most team …

Absolutely Incredible Stay! From the moment I arrived, I was blown away by the luxury and attention to detail at this hotel. The ambiance, decor, and service were all top-tier — truly a five-star experience in every sense. What made my stay even more special was how they celebrated my birthday. Th…

The hotel is okay, the villas are pretty roomy and nice and the beach is simply excellent. You need to be aware, that there isn't much in terms of entertainment around - there's a single village with restaurants made to look like a cheap version of Venice and a light show at night, but not much else…

After flying in circles around Vietnam from 5:00 AM until 5:00 PM due to missed connections with Vietnam Airlines — flights we spent over $1,000 on — we unexpectedly found ourselves stranded overnight in Phu Quoc. Thankfully, we were able to secure a villa at Meliá Vinpearl Phu Quoc. Our stay was no…

Nice place for a relaxing stay. Service acceptable, rooms clean, staff nice. The wait for accommodation was not long. The pool at the villa is a great addition. Big differences between allin. and Level service. Food very good, always plenty and wide selection. The beaches are nice, clean, always hav…

Our 5 year old thoroughly enjoyed the kids club, the activities and the attentive ladies who make sure the kids are engaged. Melia is conveniently located near Grand World, Safari and Vinwonders but the shuttle buses can get too crowded so we’ve had to do Grab to get around.

Capenao restaurant is nice. The food is okay mostly snacks - pizza, Hanoi rolls, burgers, fries etc.. Also I would have preferred the salad components to be served separately (because people often pick out all the ingredients or the main components). But the waiter CHI is very nice and friendly. Ov…

Location: 10 to 15 minutes from Grandworld and Vinwonders while 1.5 hours to and from Sunset Town. There is a free shuttle that can take you to Grandworld and Vinwonders and back to the hotel. The arranged private transpo that will take you to Sunset Town and back to the hotel and with waiting time …

The locality is very nice, even tho we had some misunderstandings with the local staff (mostly the Czech staff tho) and many problems with the accommodation (things not ready, the sink getting stuck when you close it, 1/2 of the sinks not working at all…..), we’re enjoying our stay so far. There are…

Ok for the price i guess, food is very repetitive and on the cheap side. Hotel hardware is very outdated- road tiles are broken all over the hotel, you can see that the villas are old or at least not well maintained - pain job is sloppy, kitchen for some reason is empty - feels like abandoned ghost …

Overall we were very satisfied with our stay at the hotel. The service is really great, you never have to wait long for a buggy and the staff are all super friendly. All our requests were handled extremely quickly. However, the villas are in an older and slightly worn style, and the kitchen utensils…

Melia Vinpearl Phu Quoc is a beautifully designed resort with a massive territory and very impressive villas. My family and I were upgraded from a 2-bedroom to a 3-bedroom villa, which was a great surprise. The beach is clean and well-maintained, breakfast is excellent, and the maintenance team resp…

Almost everything was perfect except that the hotel could take better care of the beach because there was a lot of plastic waste (the beach was beautiful) and also put more restrictions on the cleaning employees because money disappeared from the room during our absence. Unfortunately my sister info…

Great resort. We had fun with our 2 young kids (2 and 4). Villas are amazing, ours was with private pool, which added more fun to our stay. The beach was very nice as well as they have nice swimming pool. Good food options. Only thing that we struggled a bit was the waiting times for almost everythi…

The property is fabulous in terms of the facilities and the size and amenities of the villa. Service at  the restaurants is slow, although the breakfast buffet was quite extensive and scrumptious. Overall, a good property for families

The hotel is nice, specifically supernice is the kids room and care and activities for kids and others Like care performed by Hai Tam Ly and the team: Duy, LA Pha and Fish However what is negative from my perspective, in Menorca - Jarana service as cleaning and drinks need more people, they are wor…

While the 3 bedroom villa we stayed in was stunning ,one aspect that stood out immediately was the tiered level/class system used to differentiate guests. Access to the beach was largely restricted to one section of the resort, with most of the prime beachfront areas reserved for what they call “The…

Nice hotel and great property which is unfortunately not done justice by a poorly run service team and bizarre policies of the management. The villa we stayed in was very nice. However, a lot of things were not ready for check-in such as dirty pool, TV not working, things missing. Housekeeping was s…

The Melia Vinpearl Phu Quoc is an enormous and opulent resort on a beautiful beachfront. That said, we were a little underwhelmed by our stay when compared with other 5 star resorts. The villas are enormous and well maintained. The main pool is lovely and the dining facilities are clean and organise…

The rooms and beach were very nice, had a huge villa on the basic level. But the service in all inclusive was below average...at breakfast there was no fruits , I wanted to eat some passion fruit as I saw that other guests had it onto heir plates and the manager lied that there is no passion fruit t…

This place is a complete disgrace to the 5-star label. What you’re paying for versus what you get is borderline insulting. During peak hours, there were only two front desk staff actually working, while a few others stood around doing nothing. Waiting 15–20 minutes just to check in at a so-called l…

We stayed 5 nights with the kid, waiting long for check-in. Then we got upgraded from 2BR to 3BR villa. Hotel is big resort with a lot of facilities, perfect for family with children. Enter the villa, it s a big smell of mould but it s still nice, room service is not doing a great job but enough. R…

Worse mannered staff I’ve encountered upon arrival at a resort hotel, or the door front simply couldn’t handle the stress during busy holiday season.  Luggage and buggy services are chaotic.Staff, except the check-in desk, have difficulty communicating with guests. There’s no hot water at the villa,…

We had a very disappointing stay at Meliá Phu Quoc, and this hotel is absolutely not worthy of a 5-star rating. At check-in, we were aggressively offered an “all-inclusive” package for a very high additional cost. We clearly declined and chose breakfast only, which should be a completely normal opt…

The room condition was horrible. They didn't clean the floor. There were sands and dirt everywhere on the floor. What made it even worse was that our little daughter ate the food that the last guest left on the second floor while we were checking the first floor. Cleaner came to the room after comp…

This doesn't seem like a 5-star hotel at all. The villa is very dirty! The bed linen is covered in snot, there's dust everywhere. The windows are dirty, the furniture is covered in hair... There are food scraps on the walls. Cigarette butts and ash on the tables. Drinks left behind by previous guest…

Extremely disappointing stay — poorly maintained. Our experience here was terrible from start to finish. • Rooms: The first room had visible mould and a strong odor. We were moved to another room, but it also smelled consistently bad - not sure how a 5star resort event allows this to happen. No QA…

I am a Grab driver, the security staff did not allow me to pick up guests at the hotel, because the receptionist and bellman forced guests to follow their requests and overcharged customers. They tricked customers into going to places they had arranged. Anyone who booked a room here should think car…

If you are used to good hospitality, please do not stay at this property. They will say no to anything and everything you ask for, they only focus on increasing revenue from the costumers, which is still fine if you care about the guest. Simple things that you can request for in any resort in the wo…